📞 Call for pricing and availability: (800) 780-8101

Shenandoah Center

50 Mulberry Tree Street, Charles Town, WV 25414

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(304) 724-1101

Estimated Pricing

Studio
Estimated $4,057

Price Comparison

  • Average City Price: $4,057
  • Average State Price: $3,784
  • Average National Price: $3,754


  • Shenandoah Center Description

    Shenandoah Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Charles Town, West Virginia and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 8.4 out of 10 making it the highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Charles Town

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Charles Town

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Charles Town

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Charles Town


    Community Reviews

    8.3
    Shenandoah Center
    Based on My Caring Plan's proprietary scoring, including 43 reviews across the web

    Ranking

  • Ranking in City: 1 out of 2 communities in Charles Town
  • Ranking in State: 71 out of 170 communities in WV
  • Activities A

    Facility and Grounds A

    Care B

    Staff A

    Cleanliness A


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in West Virginia

    Employee Pay C

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for Shenandoah Center showcase a mix of heartfelt appreciation and serious concerns. Many reviewers express gratitude towards the staff, particularly highlighting the compassionate care provided by social workers and the cleanliness of the facility. Families have shared stories of their loved ones receiving attentive and personalized care, contributing to a sense of comfort and peace of mind during challenging times. The center's efforts to maintain engagement through activities and adapt to COVID-19 restrictions with creative solutions for visitation have been praised.

    However, there are also reviews that raise significant issues, including one alleging a patient developed sepsis due to negligence, and another expressing dissatisfaction with the management and work environment. These contrasting experiences suggest that while many find Shenandoah Center to be a caring and professional environment, there are areas that may require attention and improvement.

    Overall, the majority of feedback acknowledges the dedication of the healthcare professionals at Shenandoah Center, their commitment to providing quality care, and the positive impact they have on residents and their families. Yet, it's important for prospective residents and their families to consider all aspects of care and management when making decisions about long-term care and rehabilitation services.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    ShortStay Care

    LongTerm Care

    Respite Care

    Palliative Care

    Physical Therapy

    Occupational Therapy


    Services

    Housekeeping

    Mail and Newspaper Service


    Activities

    Cultural, Educational, Religious and Social Activities

    Recreation Activities

    Pet Therapy


    Community Amenities

    Fitness Room

    Beautiful Garden(s) / Courtyard(s)

    Conveniently Located

    Scenic Views

    Suburban Setting

    Beauty Salon / Barber Services


    Room Amenities

    Private and Semi-Private Rooms

    Fully Air Conditioned

    Individual Climate Control

    Refrigerator

    Cable Television

    Telephone


    Dining

    Dietary and Nutrition Needs Management

    Dining Room

    Restaurant-Style Dining

    Family Dining Room


    Transportation

    Coordinated Transportation


    Pet

    Pets Permitted



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: April 16, 1998
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 78
    Total current residents: 73
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 12
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $9750


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-27 2022-11-14 C Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2022-09-27 2022-11-14 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-09-27 2022-11-14 C Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-09-27 2022-11-14 C Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-09-27 2022-11-14 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-09-27 2022-11-14 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2018-10-10 2018-11-14 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-10-10 2018-11-14 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-10-10 2018-11-14 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-10-10 2018-11-14 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-10-10 2018-11-14 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2018-10-11 $8,648
    2020-11-23 $9,750

    What is in the Neighborhood

    General Area Overview
    • The closest city is Charles Town which is 0.8 miles away and has a population of 5,899 (very small town).
    • The average income is $81,971, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 34
      • Average Temperature: 57.1
      • Day Breakdown: The area gets 160 days of rain, 23 days of snow and 180 days of sun
      • Precipitation: 2.4 inches a year

    Health and Safety Overview
    • The crime rate is 2.33 per 100 people which is low compared to other cities.
      • Violent Crime: 0.35 incidents per 100 people
      • Property Crime: 1.12 incidents per 100 people
      • Drug-Related Crime: 0.74 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Martin's Super Markets
    0.6 miles away
    Food Lion
    1.0 miles away
    Save A Lot
    1.1 miles away
    Walmart Supercenter
    1.2 miles away
    ALDI
    1.8 miles away

    Transportation

    Duffields
    5.1 miles away
    Harpers Ferry
    6.6 miles away
    Brunswick
    11.8 miles away
    Martinsburg
    13.2 miles away
    Point of Rocks
    16.8 miles away

    Bus Stations

    NPS Shuttle Bus Station
    5.1 miles away
    Loudoun Valley Community Center
    12.8 miles away
    Post Office
    14.3 miles away
    Ida Lee/Rust Library
    18.8 miles away
    Loudoun County High School
    18.9 miles away

    Banks

    Jefferson Security Bank
    0.3 miles away
    Bank of Charles Town
    0.8 miles away
    United Bank
    0.8 miles away
    Truist
    0.9 miles away
    City National Bank
    0.9 miles away

    Hospitals

    Jefferson Medical Center
    0.8 miles away
    Martinsburg Veterans Affairs Medical Center
    9.2 miles away
    Post Theatre
    9.3 miles away
    Hope Center
    9.3 miles away
    Berkeley Medical Center
    14.5 miles away

    Pharmacies

    CVS Pharmacy
    0.6 miles away
    CVS
    1.0 miles away
    Rite Aid
    2.1 miles away
    South Berkeley Pharmacy
    11.6 miles away
    Berryville Pharmacy
    12.0 miles away

    Dentists

    Michael's Dental Laboratory
    12.8 miles away
    Autumn Kercheval PLLC
    12.9 miles away
    Dr. Thomas M. Grisius, DDS
    13.0 miles away
    Deborah McClintock DDS
    13.1 miles away
    Main Street Family Dentistry
    13.1 miles away

    Parks

    Jefferson Memorial Park
    0.5 miles away
    Lancaster Circle
    0.9 miles away
    Sam Michaels Park
    3.7 miles away
    Shannondale Springs Wildlife Management Area
    4.1 miles away
    Jefferson County Fairgrounds
    4.2 miles away

    Places of Worship

    St Stephen Missionary Baptist Church
    13.1 miles away
    Dunker Church
    13.8 miles away
    Dahlgren Chapel
    18.1 miles away

    Shopping

    Viking Way Commons
    14.1 miles away
    Apple Blossom Mall
    19.2 miles away
    District 40
    22.5 miles away
    Valley Mall
    23.4 miles away

    Culture

    Apollo Theatre
    13.2 miles away
    Berkeley Art Works
    13.2 miles away
    Arts Center
    13.3 miles away
    Queen Street Gallery
    13.3 miles away
    Red Brick Gallery
    13.3 miles away

    Restaurants

    Mountain View Diner
    0.3 miles away
    Great Wall Chinese
    0.5 miles away
    Pizza Hut
    0.5 miles away
    Applebee's
    0.7 miles away
    IHOP
    0.8 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Shenandoah Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More