📞 Call for pricing and availability: (800) 780-8101

Canterbury Center

80 Maddex Drive, Shepherdstown, WV 25443

Assisted Living Memory Care Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(304) 876-9422

Estimated Pricing

Studio
Estimated $4,101

Price Comparison

  • Average City Price: $4,101
  • Average State Price: $3,784
  • Average National Price: $3,754


  • Canterbury Center Description

    Canterbury Center is a community that offers assisted living, memory care, nursing care, respite care and rehabilitation and is about 8.0 miles outside the town of Martinsburg, West Virginia and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 7.7 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Shepherdstown

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Shepherdstown

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Shepherdstown


    Community Reviews

    7.6
    Canterbury Center
    Based on My Caring Plan's proprietary scoring, including 42 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in Shepherdstown
  • Ranking in State: 110 out of 170 communities in WV
  • Facility and Grounds A

    Care B

    Staff A


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in West Virginia

    Employee Pay C

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Excellent care and communication from the staff, making residents and their families feel well taken care of.
    • Facility is clean, welcoming, and provides tasty food with helpful staff.
    • Rehabilitation services are highly praised for their effectiveness and friendly approach.
    • Staff, including the admissions director and rehab team, are caring, pleasant, and keep families well informed.
    • Volunteers and activities department are commended for engaging and entertaining residents despite challenges like COVID.
    • Professional and compassionate staff, with management actively involved in patient care.
    • Some staff members have long tenures, indicating a positive working environment.

    Negative Reviews:

    • Incidents of neglect reported, including failure to assist with basic needs and medical testing.
    • Some staff members described as unresponsive and not providing adequate care.
    • Complaints about the quality of food and overall care quality.

    Mixed Reviews:

    • While many reviews praise the facility for its care and staff, some experiences highlight areas needing improvement, particularly in responsiveness and certain aspects of patient care.

    Overall:

    Canterbury and other facilities mentioned receive a mix of positive feedback for their caring staff, clean environment, and effective rehabilitation services, alongside some negative experiences regarding patient care and responsiveness. Prospective residents and their families are encouraged to consider both the commendations and criticisms in their decision-making process.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    ShortStay care

    LongTerm care

    Respite care

    Palliative care

    Rehabilitation therapy

    Physical therapy


    Services

    Interpreter services

    Housekeeping

    Phone service


    Activities

    Cultural, educational, religious and social activities

    Recreation activities

    Gardening

    Reading

    Library


    Community Amenities

    Beautiful Garden(s) / Courtyard(s)

    Conveniently Located

    Scenic views

    Beauty Salon / Barber Services

    Comfortable common and lounge areas to gather with friends and family

    Alarm system to aid in the security of residents with cognitive deficits


    Room Amenities

    Private and Semi-Private Rooms

    Fully air conditioned

    Individual climate control

    Cable Television

    Telephone

    Wireless Internet


    Dining

    Dining Room

    In-room dining options

    Private dining rooms for family gatherings

    Restaurant-Style Dining

    Snacks

    Dietary and nutrition needs management


    Transportation

    Coordinated transportation


    Pet

    Pets Permitted



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: July 1, 2002
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 62
    Total current residents: 57
    Facility is located in a hospital: No
    Special Focus Status Candidate: Yes
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 16
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $191214


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-12 2022-08-15 C Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-07-12 2022-08-15 C Smoke Deficiencies Provide properly protected cooking facilities.
    2022-07-12 2022-08-15 C Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2022-07-12 2022-08-15 C Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2022-07-12 2022-08-15 C Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-07-12 2022-08-15 C Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-07-12 2022-08-15 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-07-12 2022-08-15 C Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2022-07-12 2022-08-15 C Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-03-29 2021-05-07 C Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-10-09 2019-12-03 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-10-09 2019-12-03 C Smoke Deficiencies Provide properly protected cooking facilities.
    2019-10-09 2019-12-03 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-10-09 2019-12-03 C Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-10-09 2019-12-03 C Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-10-09 2019-12-03 C Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-10-09 2019-12-03 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-10-09 2019-12-03 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

    Fines

    Fine Date Fine Amount
    2019-10-09 $147,374
    2022-07-14 $294,175
    2022-07-14 $191,214

    What is in the Neighborhood

    General Area Overview
    • The closest city is Martinsburg which is 8.0 miles away and has a population of 17,700 (small town).
    • The average income is $93,358, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 79
      • Low Temperature: 33
      • Average Temperature: 56.7
      • Day Breakdown: The area gets 167 days of rain, 22 days of snow and 175 days of sun
      • Precipitation: 2.7 inches a year

    Health and Safety Overview
    • The crime rate is 2.66 per 100 people which is low compared to other cities.
      • Violent Crime: 0.2 incidents per 100 people
      • Property Crime: 0.8 incidents per 100 people
      • Drug-Related Crime: 1.66 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Food Lion
    0.2 miles away
    Weis
    7.8 miles away
    Shop 'n Save
    8.0 miles away
    Saiboi International Market
    8.0 miles away
    El Mercadito Diario
    8.5 miles away

    Transportation

    Duffields
    5.1 miles away
    Martinsburg
    7.8 miles away
    Harpers Ferry
    9.0 miles away
    Brunswick
    13.3 miles away
    Point of Rocks
    18.9 miles away

    Bus Stations

    NPS Shuttle Bus Station
    8.8 miles away
    Hagerstown & MVA Park & Ride
    12.3 miles away
    057
    13.0 miles away
    Meyersville Park & Ride
    13.9 miles away
    Hagerstown Transit Center
    15.3 miles away

    Banks

    Jefferson Security Bank
    0.2 miles away
    BB&T
    0.2 miles away
    United Bank
    0.2 miles away
    First United Bank & Trust
    7.9 miles away
    OneMain Financial
    8.0 miles away

    Hospitals

    Martinsburg Veterans Affairs Medical Center
    4.7 miles away
    Post Theatre
    5.1 miles away
    Hope Center
    5.2 miles away
    Berkeley Medical Center
    9.0 miles away
    Jefferson Medical Center
    9.8 miles away

    Pharmacies

    Patterson's Drug Store
    8.0 miles away
    Moore's Pharmacy
    8.0 miles away
    Walgreens
    8.0 miles away
    CVS
    8.0 miles away
    Rite Aid
    8.2 miles away

    Dentists

    Healthy Smiles Community Oral Health Center
    7.8 miles away
    Michael's Dental Laboratory
    8.4 miles away
    Autumn Kercheval PLLC
    8.4 miles away
    Deborah McClintock DDS
    8.6 miles away
    James M. Snyder, DDS
    8.7 miles away

    Parks

    Bane Harris Community Park
    0.3 miles away
    Shepherdstown Historic District
    0.7 miles away
    Chesapeake and Ohio Canal National Historical Park
    0.9 miles away
    Morgan's Grove Park
    0.9 miles away
    James Rumsey Park
    0.9 miles away

    Places of Worship

    Dunker Church
    4.6 miles away
    St Stephen Missionary Baptist Church
    8.4 miles away
    Dahlgren Chapel
    11.1 miles away

    Shopping

    Viking Way Commons
    9.3 miles away
    Valley Mall
    13.2 miles away
    Longmeadow Shopping Center
    16.8 miles away
    District 40
    19.2 miles away
    Francis Scott Key Mall
    22.2 miles away

    Culture

    Apollo Theatre
    7.9 miles away
    Queen Street Gallery
    8.0 miles away
    Berkeley Art Works
    8.0 miles away
    Arts Center
    8.1 miles away
    Red Brick Gallery
    8.2 miles away

    Restaurants

    Awok
    0.2 miles away
    Betty's Restaurant
    0.7 miles away
    domestic
    0.7 miles away
    The Green Pineapple
    0.8 miles away
    Blue Moon Cafe
    0.8 miles away

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    Google map of Canterbury Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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