📞 Call for pricing and availability: (800) 780-8101

Willow Ridge Healthcare

400 Deronda St, Amery, WI 54001

Assisted Living Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(715) 268-8171

Estimated Pricing

Studio
Estimated $2,565

Price Comparison

  • Average City Price: $2,565
  • Average State Price: $3,622
  • Average National Price: $3,754


  • Willow Ridge Healthcare Description

    Willow Ridge Healthcare is a community that offers assisted living, nursing care, skilled nursing and rehabilitation and is about 14.8 miles outside the small town of New Richmond, Wisconsin. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.6 out of 10 making it the 2nd highest rated community in the city out of 3 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Amery

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Amery

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Amery


    Community Reviews

    6.6
    Willow Ridge Healthcare
    Based on My Caring Plan's proprietary scoring, including 22 reviews across the web

    Ranking

  • Ranking in City: 3 out of 4 communities in Amery
  • Ranking in State: 954 out of 1160 communities in WI
  • Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • One resident's family member reports their mother has been comfortable there for over a year.
    • Another review praises the facility, stating it is an amazing place that treats their grandmother very well.
    • A family member of a resident who was initially concerned due to poor reviews found their "uncle" loves it there under new management, highlighting the caring staff and the variety of activities provided.

    Negative Reviews:

    • Several reviews criticize the facility for poor care, including lack of attention to oral care, pain management, and patient supplies. One review specifically mentions inhumane conditions such as no air conditioning and enforced isolation.
    • Former employees describe the workplace as toxic, discriminatory, and the worst facility they've ever been at. They report instances of racism, negligence leading to resident deaths, and a lack of care from management.
    • Discrimination and racism are highlighted as significant issues, with reports of minority staff members being unfairly treated and fired based on fabricated reasons.
    • One resident's experience of being left in pain for hours without response, leading to the involvement of the state Ombudsman, underscores the severity of neglect.

    General Consensus:

    While there are a few positive testimonials about the care and management at the facility, the overwhelming majority of reviews point to serious concerns regarding neglect, discrimination, and overall poor management. These issues suggest a need for significant improvements in staff training, management practices, and resident care protocols.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physician

    Restorative Nursing

    Therapists

    Ambulation

    Occupational Therapy

    Physical Therapy


    Services

    Housekeeping

    Laundry

    Dressing and Grooming

    Activities of Daily Living

    Assistance with Daily Living Activities

    Dietician


    Activities

    Bingo

    Exercise Groups

    Tai Chi

    Social and Recreational Activities

    Musical Entertainment

    Arts and Crafts


    Community Amenities

    Outdoor Patio Area

    Library

    Recreational Lounge Areas

    Pub

    Lounge

    Security


    Room Amenities

    Private Rooms Available

    Cable-ready Rooms

    Wi-Fi


    Dining

    Guest Meals

    Chef and Dietician Directed Menus

    Snacks



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 2


    Nursing Home Overview

    Participation date: July 1, 1986
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 83
    Total current residents: 33
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $35000


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-23 2023-05-24 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-05-23 2023-05-24 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-05-23 2023-05-24 C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-04-04 2022-05-30 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-04-04 nan C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-04-04 2022-05-30 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-04-04 2022-05-30 F Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2021-03-03 2021-03-05 C Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2021-03-03 nan C Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2021-03-03 2021-03-05 F Miscellaneous Deficiencies Have restrictions on the use of flammable curtains.

    Fines

    Fine Date Fine Amount
    2019-07-01 $13,605
    2021-01-11 $20,000
    2022-04-05 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is New Richmond which is 14.8 miles away and has a population of 8,821 (very small town).
    • The average income is $64,194, which is high compared to other zip codes.
    • Weather
      • High Temperature: 71
      • Low Temperature: 14
      • Average Temperature: 44.3
      • Day Breakdown: The area gets 123 days of rain, 80 days of snow and 161 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 4.59 per 100 people which is high compared to other cities.
      • Violent Crime: 1.22 incidents per 100 people
      • Property Crime: 1.46 incidents per 100 people
      • Drug-Related Crime: 1.6 incidents per 100 people
    • The average life expectancy in zip code is 78.66 years old, which is average compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Save-A-Lot
    0.7 miles away
    Dick's Fresh Market
    0.7 miles away
    Amery Food Hub
    0.8 miles away
    Indigo Iris Natural Food Market and Exchange
    0.8 miles away
    Walmart Supercenter
    13.1 miles away

    Transportation

    Osceola
    16.5 miles away

    None Found

    Banks

    WESTconsin Credit Union
    0.7 miles away
    Royal Credit Union
    0.7 miles away
    Bremer Bank
    0.9 miles away
    Dairy State Bank
    12.1 miles away
    Eagle Valley Bank
    15.3 miles away

    Hospitals

    Amery Regional Medical Center
    0.5 miles away
    St. Croix Regional Medical Center
    15.0 miles away
    Westfields Hospital
    15.5 miles away
    Osceola Medical Center
    15.9 miles away

    Pharmacies

    Chet Johnson Drug Store
    0.9 miles away
    St. Croix Regional Medical Center Unity Pharmacy
    13.4 miles away
    St. Croix Regional Medical Center St. Croix Falls Pharmacy
    15.1 miles away
    Tangen Drug
    15.3 miles away
    Luck Pharmacy
    19.6 miles away

    Dentists

    River Place Dental
    0.7 miles away
    Northlakes Community Clinic
    11.5 miles away
    Steven L. McCormack Family Dentistry
    15.3 miles away
    Luck Dental Clinic
    19.5 miles away

    Parks

    Heritage Flag Park
    0.3 miles away
    Amery
    0.3 miles away
    Soo Line Park
    0.7 miles away
    Town of Lincoln
    2.7 miles away
    Snake Creek Spring
    2.7 miles away

    None Found

    Shopping

    Trap Rock Ridge Plaza
    13.1 miles away
    Heritage Mall
    15.2 miles away

    Culture

    art Z
    0.9 miles away
    Old Gem Theateer
    14.8 miles away
    Festival Theater
    15.3 miles away

    Restaurants

    Amery Family Resturant
    0.5 miles away
    Geribaldi's Mexican Resturant
    0.6 miles away
    Farm Table
    0.8 miles away
    Country Hearth Resturant and Pizza
    0.8 miles away
    The Village Pizzaria
    0.9 miles away

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    Google map of Willow Ridge Healthcare

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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