📞 Call for pricing and availability: (800) 780-8101
Willow Ridge Healthcare
400 Deronda St, Amery, WI 54001
For Pricing & Availability
(800) 780-8101To Reach a Resident
(715) 268-8171Estimated Pricing
Price Comparison
Willow Ridge Healthcare Description
Willow Ridge Healthcare is a community that offers assisted living, nursing care, skilled nursing and rehabilitation and is about 14.8 miles outside the small town of New Richmond, Wisconsin. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.6 out of 10 making it the 2nd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Amery
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Amery
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Amery
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- One resident's family member reports their mother has been comfortable there for over a year.
- Another review praises the facility, stating it is an amazing place that treats their grandmother very well.
- A family member of a resident who was initially concerned due to poor reviews found their "uncle" loves it there under new management, highlighting the caring staff and the variety of activities provided.
Negative Reviews:
- Several reviews criticize the facility for poor care, including lack of attention to oral care, pain management, and patient supplies. One review specifically mentions inhumane conditions such as no air conditioning and enforced isolation.
- Former employees describe the workplace as toxic, discriminatory, and the worst facility they've ever been at. They report instances of racism, negligence leading to resident deaths, and a lack of care from management.
- Discrimination and racism are highlighted as significant issues, with reports of minority staff members being unfairly treated and fired based on fabricated reasons.
- One resident's experience of being left in pain for hours without response, leading to the involvement of the state Ombudsman, underscores the severity of neglect.
General Consensus:
While there are a few positive testimonials about the care and management at the facility, the overwhelming majority of reviews point to serious concerns regarding neglect, discrimination, and overall poor management. These issues suggest a need for significant improvements in staff training, management practices, and resident care protocols.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
2
Nursing Home Overview
Participation
date: July 1, 1986
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 83
Total current residents: 33
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $35000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-23 | 2023-05-24 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-05-23 | 2023-05-24 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-05-23 | 2023-05-24 | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-04-04 | 2022-05-30 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-04-04 | nan | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-04-04 | 2022-05-30 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-04-04 | 2022-05-30 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2021-03-03 | 2021-03-05 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-03-03 | nan | C | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-03-03 | 2021-03-05 | F | Miscellaneous Deficiencies | Have restrictions on the use of flammable curtains. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-07-01 | $13,605 |
| 2021-01-11 | $20,000 |
| 2022-04-05 | $15,000 |
What is in the Neighborhood
- The closest city is New Richmond which is 14.8 miles away and has a population of 8,821 (very small town).
- The average income is $64,194, which is high compared to other zip codes.
- Weather
- High Temperature: 71
- Low Temperature: 14
- Average Temperature: 44.3
- Day Breakdown: The area gets 123 days of rain, 80 days of snow and 161 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 4.59 per 100 people which is high compared to other cities.
- Violent Crime: 1.22 incidents per 100 people
- Property Crime: 1.46 incidents per 100 people
- Drug-Related Crime: 1.6 incidents per 100 people
- The average life expectancy in zip code is 78.66 years old, which is average compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Save-A-Lot
0.7 miles awayDick's Fresh Market
0.7 miles awayAmery Food Hub
0.8 miles awayIndigo Iris Natural Food Market and Exchange
0.8 miles awayWalmart Supercenter
13.1 miles awayTransportation
Osceola
16.5 miles awayNone Found
Banks
WESTconsin Credit Union
0.7 miles awayRoyal Credit Union
0.7 miles awayBremer Bank
0.9 miles awayDairy State Bank
12.1 miles awayEagle Valley Bank
15.3 miles awayHospitals
Amery Regional Medical Center
0.5 miles awaySt. Croix Regional Medical Center
15.0 miles awayWestfields Hospital
15.5 miles awayOsceola Medical Center
15.9 miles awayPharmacies
Chet Johnson Drug Store
0.9 miles awaySt. Croix Regional Medical Center Unity Pharmacy
13.4 miles awaySt. Croix Regional Medical Center St. Croix Falls Pharmacy
15.1 miles awayTangen Drug
15.3 miles awayLuck Pharmacy
19.6 miles awayDentists
River Place Dental
0.7 miles awayNorthlakes Community Clinic
11.5 miles awaySteven L. McCormack Family Dentistry
15.3 miles awayLuck Dental Clinic
19.5 miles awayParks
Heritage Flag Park
0.3 miles awayAmery
0.3 miles awaySoo Line Park
0.7 miles awayTown of Lincoln
2.7 miles awaySnake Creek Spring
2.7 miles awayNone Found
Shopping
Trap Rock Ridge Plaza
13.1 miles awayHeritage Mall
15.2 miles awayCulture
art Z
0.9 miles awayOld Gem Theateer
14.8 miles awayFestival Theater
15.3 miles awayRestaurants
Amery Family Resturant
0.5 miles awayGeribaldi's Mexican Resturant
0.6 miles awayFarm Table
0.8 miles awayCountry Hearth Resturant and Pizza
0.8 miles awayThe Village Pizzaria
0.9 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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