📞 Call for pricing and availability: (800) 780-8101

Villa Crest Nursing And Retirement Center

1276 Hanover Street, Manchester, NH 03104

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(603) 622-3262

Estimated Pricing

Studio
Estimated $6,526

Price Comparison

  • Average City Price: $6,538
  • Average State Price: $5,810
  • Average National Price: $3,754


  • Villa Crest Nursing And Retirement Center Description

    Villa Crest Nursing And Retirement Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.3 miles outside Manchester, New Hampshire and is part of the National Healthcare Corporation network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.7 out of 10 making it the 6th highest rated community in the city out of 11 communities. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Manchester

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Manchester

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Manchester

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Manchester


    Community Reviews

    7.9
    Villa Crest Nursing And Retirement Center
    Based on My Caring Plan's proprietary scoring, including 47 reviews across the web

    Ranking

  • Ranking in City: 6 out of 11 communities in Manchester
  • Ranking in State: 109 out of 152 communities in NH
  • Food and Dining A

    Activities B

    Facility and Grounds B

    Care A

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Villa Crest is praised for its caring, empathetic, and compassionate staff, driven by a mission to enhance quality of life.
    • Many reviewers highlight the kindness of the staff and doctors, and the quality of the food.
    • It is described as a 5-star center that provides care that goes above and beyond, with some reviewers proudly being part of the team for many years.
    • Outstanding experiences with top-notch staff are noted, especially for those looking for rehab services.
    • Long-term employees commend the clean, homey atmosphere, patient-centered care, and the variety of activities and entertainment provided.
    • The care teams are appreciated for being thoughtful, accommodating, and keeping family members informed about their loved ones' care.
    • Some reviewers, including those with family members at Villa Crest, highly recommend it for its terrific, caring staff and professional management.
    • Volunteers and family members of residents express satisfaction with the staff and the care provided.

    Negative Reviews:

    • One reviewer describes it as the worst place they've ever worked at.
    • Concerns are raised about the lack of direction from leadership, inadequate care, and poor communication with families.
    • Complaints include unclean conditions, lack of personal care for residents, and issues with staff management and responsiveness.
    • A recent rehab patient expresses disappointment with the level of professional care, cleanliness, and the facility's condition.

    Mixed Feedback:

    • While many reviews praise the staff and care at Villa Crest, some express significant concerns about management, cleanliness, and the overall quality of care.
    • The facility is both highly recommended by some for its care and professionalism, and criticized by others for its lack of cleanliness and adequate management.


    Reviews

    Cathy C
    Sept. 8, 2023 My Caring Plan Icon

    A beautiful nursing center in Manchester NH. Staff is interactive with patients and are well cared for. I would recommend this wonderful place to anyone in need of their services.


    Villa Crest Nursing And Retirement Center Videos


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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    Joint replacement for hip or knee

    Stroke Care

    Spinal Rehabilitation


    Services

    Daily assistance with personal living activities

    Team of specialized physicians, nurse practitioners, nurses, and therapists

    Clinical social worker

    Specialty services available


    Activities

    Recreation specialist

    Activities and entertainment scheduled daily

    Gardening area

    Private event room

    Regular social events

    Religious services


    Community Amenities

    Beauty/Barber Shop

    Housekeeping and Laundry Services

    Onsite Rehabilitation facility with comprehensive therapy services


    Room Amenities

    High-speed wireless internet service

    Cable TV in each room


    Dining

    Dietician and chef approved meals

    Dining room

    Specialized nutrition program



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Oct. 1, 1996
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 126
    Total current residents: 120
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-22 2022-08-22 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-07-22 2022-08-22 E Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2022-07-22 2022-09-08 C Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-07-22 2022-08-22 B Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-07-22 2022-08-22 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.

    What is in the Neighborhood

    General Area Overview
    • The closest city is Manchester which is 2.3 miles away and has a population of 110,229 (small city).
    • The average income is $76,316, which is high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 28
      • Average Temperature: 52.0
      • Day Breakdown: The area gets 110 days of rain, 33 days of snow and 220 days of sun
      • Precipitation: 1.1 inches a year

    Demographic Overview
    • The median age is 37.3 years old, high compared to other cities.
    • 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 13.16% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 5% Black or African-American, 9% Hispanic or Latino, and 80% White.

    Health and Safety Overview
    • The crime rate is 7.42 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.19 incidents per 100 people
      • Property Crime: 3.7 incidents per 100 people
      • Drug-Related Crime: 0.66 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Hannaford
    1.0 miles away
    Debbie Bourassa
    1.7 miles away
    Pricerite
    2.0 miles away
    Mr. Market
    2.1 miles away
    Spice Center
    2.2 miles away

    None Found

    Bus Stations

    Hanover / Villa Crest (WB)
    0.1 miles away
    Hanover / Broadway (WB)
    0.1 miles away
    Candia / Hanover (NB)
    0.2 miles away
    Candia / East Industrial Park FS (EB)
    0.3 miles away
    Candia / East Industrial Park (EB)
    0.3 miles away

    Banks

    St. Mary's Bank
    0.9 miles away
    Citizens Bank
    1.0 miles away
    Northeast Credit Union
    2.0 miles away
    Bank of America
    2.4 miles away
    Members First Credit Union
    2.5 miles away

    Hospitals

    Elliot Hospital
    1.3 miles away
    VA Medical Center
    2.1 miles away
    The Elliot at River's Edge
    3.0 miles away
    Catholic Medical Center
    3.1 miles away
    Parkland Medical Center
    9.1 miles away

    Pharmacies

    CVS Pharmacy
    1.2 miles away
    Rite Aid
    1.3 miles away
    Walgreens
    2.0 miles away
    Ken's Pharmacy
    2.9 miles away
    Elliot Pharmacy at River's Edge
    3.1 miles away

    Dentists

    Dr. Dental
    1.0 miles away
    Family Dentistry
    1.6 miles away
    Small Smiles
    2.6 miles away
    Aspen Dental
    2.6 miles away
    Thomas Montemurno
    2.8 miles away

    Parks

    Manchester Waterworks
    0.2 miles away
    Stevens Pond Park
    0.5 miles away
    Youngsville Park
    0.7 miles away
    Medford Park
    1.0 miles away
    Steven's Park
    1.2 miles away

    Places of Worship

    The Church On The Plains
    18.5 miles away

    Shopping

    Mall of New Hampshire
    2.5 miles away
    Bedford Mall
    4.0 miles away
    Merrimack Premium Outlets
    12.2 miles away
    Altitude Trampoline Park Concord
    16.4 miles away
    Steeplegate Mall
    16.4 miles away

    Culture

    The Palace Theatre
    2.6 miles away
    Roger Williams Studios
    2.6 miles away
    Studio 550 Art Center
    2.7 miles away
    Stockbridge Theater
    7.9 miles away
    Adams Memorial Opera House
    8.7 miles away

    Restaurants

    Café Momo
    0.5 miles away
    Moe Joe's
    0.7 miles away
    Aloha Restaurant
    0.9 miles away
    Pizza Market
    1.0 miles away
    Talbot Street Pizza & Roast Beef
    1.0 miles away

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    Google map of Villa Crest Nursing And Retirement Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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