📞 Call for pricing and availability: (800) 780-8101
Villa Crest Nursing And Retirement Center
1276 Hanover Street, Manchester, NH 03104
For Pricing & Availability
(800) 780-8101To Reach a Resident
(603) 622-3262Estimated Pricing
Price Comparison
Villa Crest Nursing And Retirement Center Description
Villa Crest Nursing And Retirement Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.3 miles outside Manchester, New Hampshire and is part of the National Healthcare Corporation network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.7 out of 10 making it the 6th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Manchester
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Manchester
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Manchester
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Manchester
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Villa Crest is praised for its caring, empathetic, and compassionate staff, driven by a mission to enhance quality of life.
- Many reviewers highlight the kindness of the staff and doctors, and the quality of the food.
- It is described as a 5-star center that provides care that goes above and beyond, with some reviewers proudly being part of the team for many years.
- Outstanding experiences with top-notch staff are noted, especially for those looking for rehab services.
- Long-term employees commend the clean, homey atmosphere, patient-centered care, and the variety of activities and entertainment provided.
- The care teams are appreciated for being thoughtful, accommodating, and keeping family members informed about their loved ones' care.
- Some reviewers, including those with family members at Villa Crest, highly recommend it for its terrific, caring staff and professional management.
- Volunteers and family members of residents express satisfaction with the staff and the care provided.
Negative Reviews:
- One reviewer describes it as the worst place they've ever worked at.
- Concerns are raised about the lack of direction from leadership, inadequate care, and poor communication with families.
- Complaints include unclean conditions, lack of personal care for residents, and issues with staff management and responsiveness.
- A recent rehab patient expresses disappointment with the level of professional care, cleanliness, and the facility's condition.
Mixed Feedback:
- While many reviews praise the staff and care at Villa Crest, some express significant concerns about management, cleanliness, and the overall quality of care.
- The facility is both highly recommended by some for its care and professionalism, and criticized by others for its lack of cleanliness and adequate management.
Reviews
Villa Crest Nursing And Retirement Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Oct. 1, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 126
Total current residents: 120
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-07-22 | 2022-08-22 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2022-07-22 | 2022-08-22 | E | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
2022-07-22 | 2022-09-08 | C | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2022-07-22 | 2022-08-22 | B | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2022-07-22 | 2022-08-22 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
What is in the Neighborhood
- The closest city is Manchester which is 2.3 miles away and has a population of 110,229 (small city).
- The average income is $76,316, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 28
- Average Temperature: 52.0
- Day Breakdown: The area gets 110 days of rain, 33 days of snow and 220 days of sun
- Precipitation: 1.1 inches a year
- The median age is 37.3 years old, high compared to other cities.
- 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 13.16% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 3% Asian, 5% Black or African-American, 9% Hispanic or Latino, and 80% White.
- The crime rate is 7.42 per 100 people which is very high compared to other cities.
- Violent Crime: 2.19 incidents per 100 people
- Property Crime: 3.7 incidents per 100 people
- Drug-Related Crime: 0.66 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Hannaford
1.0 miles awayDebbie Bourassa
1.7 miles awayPricerite
2.0 miles awayMr. Market
2.1 miles awaySpice Center
2.2 miles awayNone Found
Bus Stations
Hanover / Villa Crest (WB)
0.1 miles awayHanover / Broadway (WB)
0.1 miles awayCandia / Hanover (NB)
0.2 miles awayCandia / East Industrial Park FS (EB)
0.3 miles awayCandia / East Industrial Park (EB)
0.3 miles awayBanks
St. Mary's Bank
0.9 miles awayCitizens Bank
1.0 miles awayNortheast Credit Union
2.0 miles awayBank of America
2.4 miles awayMembers First Credit Union
2.5 miles awayHospitals
Elliot Hospital
1.3 miles awayVA Medical Center
2.1 miles awayThe Elliot at River's Edge
3.0 miles awayCatholic Medical Center
3.1 miles awayParkland Medical Center
9.1 miles awayPharmacies
CVS Pharmacy
1.2 miles awayRite Aid
1.3 miles awayWalgreens
2.0 miles awayKen's Pharmacy
2.9 miles awayElliot Pharmacy at River's Edge
3.1 miles awayDentists
Dr. Dental
1.0 miles awayFamily Dentistry
1.6 miles awaySmall Smiles
2.6 miles awayAspen Dental
2.6 miles awayThomas Montemurno
2.8 miles awayParks
Manchester Waterworks
0.2 miles awayStevens Pond Park
0.5 miles awayYoungsville Park
0.7 miles awayMedford Park
1.0 miles awaySteven's Park
1.2 miles awayPlaces of Worship
The Church On The Plains
18.5 miles awayShopping
Mall of New Hampshire
2.5 miles awayBedford Mall
4.0 miles awayMerrimack Premium Outlets
12.2 miles awayAltitude Trampoline Park Concord
16.4 miles awaySteeplegate Mall
16.4 miles awayCulture
The Palace Theatre
2.6 miles awayRoger Williams Studios
2.6 miles awayStudio 550 Art Center
2.7 miles awayStockbridge Theater
7.9 miles awayAdams Memorial Opera House
8.7 miles awayRestaurants
Café Momo
0.5 miles awayMoe Joe's
0.7 miles awayAloha Restaurant
0.9 miles awayPizza Market
1.0 miles awayTalbot Street Pizza & Roast Beef
1.0 miles awayGet exact pricing & check availability
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