📞 Call for pricing and availability: (800) 780-8101

Hackett Hill Center

191 Hackett Hill Rd, Manchester, NH 03102

Assisted Living Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(603) 668-8161

Estimated Pricing

Studio
Estimated $6,546

Price Comparison

  • Average City Price: $6,538
  • Average State Price: $5,810
  • Average National Price: $3,754


  • Hackett Hill Center Description

    Hackett Hill Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.5 miles outside the small town of South Hooksett, New Hampshire and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.

    The community has an average rating of 7.3 out of 10 making it the 9th highest rated community in the city out of 11 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Manchester

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Manchester

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Manchester

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Manchester


    Community Reviews

    7.2
    Hackett Hill Center
    Based on My Caring Plan's proprietary scoring, including 54 reviews across the web

    Ranking

  • Ranking in City: 8 out of 11 communities in Manchester
  • Ranking in State: 130 out of 152 communities in NH
  • Activities A

    Facility and Grounds B

    Care B

    Staff B


    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in New Hampshire

    Employee Pay C

    Employee Staff C

    Employee Culture C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews for Hackett Hill:

    • Several reviews report negative experiences, including inadequate care, poor hygiene, lack of proper medical attention, and issues with staff communication and honesty. One review detailed a particularly distressing experience leading to a patient's death, with intentions to file grievances and investigate the facility further.
    • Conversely, other reviews praise the facility, highlighting positive interactions with the staff, effective rehabilitation services, and a welcoming environment. Some patients reported significant improvements in their conditions and expressed gratitude towards specific staff members for their care and support.
    • Feedback on the facility's cleanliness and maintenance varies, with some noting it as dirty and poorly managed, while others did not raise this as an issue.
    • The quality of food received mixed reviews, with some patients finding it unpalatable and others satisfied with the alternatives offered.
    • Recreational activities and therapy sessions, including physical and occupational therapy, were generally well-received, with several patients mentioning the positive impact on their recovery and morale.
    • Communication and administrative issues were a common concern among dissatisfied reviewers, including unreturned calls and misinformation.
    • Some reviews express a strong recommendation against the facility based on their experiences, while others highly recommend it for rehabilitation and care, indicating a divided opinion among past patients and their families.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    ShortStay care

    Respite care

    Palliative care

    Rehabilitation therapy

    Physical therapy

    Occupational therapy


    Services

    24-hour emergency alert and response system

    Interpreter services

    Vitality to You

    Transitional Care Unit


    Activities

    Cultural, educational, religious and social activities

    Recreation activities

    Gym


    Community Amenities

    Suburban setting

    Beauty Salon / Barber Services

    Comfortable common and lounge areas to gather with friends and family

    Complimentary laundry facility on-site

    Computer with internet access

    Housekeeping


    Room Amenities

    Private and Semi-Private Rooms

    Spacious rooms

    Private bathroom

    Kitchen

    Cable Television

    Wireless Internet


    Dining

    Dining Room

    In-room dining options

    Private dining rooms for family gatherings

    Restaurant-Style Dining

    Kosher meals available


    Transportation

    Coordinated transportation


    Pet

    Pets Permitted



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 4
    Quality measure rating: 4
    Long-term quality measure rating: 2
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Oct. 20, 1989
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 70
    Total current residents: 66
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-08 2023-04-21 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2023-03-08 2023-04-21 D Egress Deficiencies Have exits that are accessible at all times.
    2023-03-08 2023-04-21 C Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2023-03-08 2023-04-21 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-03-08 2023-04-21 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2023-03-08 2023-04-21 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-03-22 2022-04-12 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-02-09 2021-02-22 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.

    What is in the Neighborhood

    General Area Overview
    • The closest city is South Hooksett which is 2.5 miles away and has a population of 5,418 (very small town).
    • The average income is $55,570, which is average compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 28
      • Average Temperature: 52.0
      • Day Breakdown: The area gets 110 days of rain, 33 days of snow and 220 days of sun
      • Precipitation: 1.1 inches a year

    Demographic Overview
    • The median age is 37.3 years old, high compared to other cities.
    • 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 13.16% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 3% Asian, 5% Black or African-American, 9% Hispanic or Latino, and 80% White.

    Health and Safety Overview
    • The crime rate is 7.42 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.19 incidents per 100 people
      • Property Crime: 3.7 incidents per 100 people
      • Drug-Related Crime: 0.66 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.3 miles away
    Market Basket
    0.7 miles away
    Hannaford
    2.1 miles away
    Shaw's
    2.2 miles away
    Uncle Bob's Superette
    3.1 miles away

    None Found

    Bus Stations

    Hackett Hill / Alliance (NB)
    0.1 miles away
    Hackett Hill / JPS (SB)
    0.1 miles away
    Front / Northbrook (NB)
    0.3 miles away
    Hooksett Walmart
    0.4 miles away
    Hackett Hill / Old Hackett Hill (SB)
    0.5 miles away

    Banks

    Bank of New Hampshire
    2.3 miles away
    Bank of America
    2.3 miles away
    Bellwether Community Credit Union
    2.4 miles away
    Merrimack County Savings Bank
    2.4 miles away
    Northeast Credit Union
    2.4 miles away

    Hospitals

    VA Medical Center
    2.6 miles away
    Catholic Medical Center
    3.3 miles away
    Elliot Hospital
    4.3 miles away
    The Elliot at River's Edge
    4.4 miles away
    New Hampshire Hospital
    11.2 miles away

    Pharmacies

    CVS Pharmacy
    1.1 miles away
    Walgreens
    2.3 miles away
    Rite Aid
    2.4 miles away
    Ken's Pharmacy
    4.6 miles away
    Elliot Pharmacy at River's Edge
    4.6 miles away

    Dentists

    Gerber Dental Group
    2.3 miles away
    Katz Endodontics
    2.3 miles away
    Webster Dental Associates
    2.4 miles away
    Vachon Dental
    2.5 miles away
    Chestnut Family Dental
    2.6 miles away

    Parks

    Manchester Cedar Swamp Preserve
    0.2 miles away
    Stark Park
    1.7 miles away
    Livingston Park
    1.9 miles away
    Black Brook Park
    1.9 miles away
    Samuel Blodget Park
    2.0 miles away

    None Found

    Shopping

    Bedford Mall
    5.6 miles away
    Mall of New Hampshire
    6.2 miles away
    Altitude Trampoline Park Concord
    12.5 miles away
    Steeplegate Mall
    12.5 miles away
    Sam's Club
    12.9 miles away

    Culture

    Roger Williams Studios
    3.5 miles away
    The Palace Theatre
    3.5 miles away
    Studio 550 Art Center
    3.8 miles away
    The Gallery at LaBelle Winery
    10.6 miles away
    Capitol Center For The Arts
    11.5 miles away

    Restaurants

    Venice Old Style Pizza
    1.9 miles away
    Pizza Man Restaurant and Bar
    2.1 miles away
    New Happy Garden
    2.1 miles away
    Shorty's Mexican Roadhouse
    2.2 miles away
    Asian Breeze
    2.2 miles away

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    Google map of Hackett Hill Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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