Valley Haven Iii

Valley Haven receives a mix of reviews, with many highlighting the facility's home-like atmosphere, compassionate and professional staff, and the quality of care provided to residents. Families appreciate the attentive and kind caregivers, quick response to calls for assistance, and the engaging activities available for residents, such as sing-alongs and exercise classes. The facility is praised for its comfortable and spacious rooms, cleanliness, and beautiful outdoor areas, including a garden courtyard that residents enjoy.

Several reviews commend Valley Haven for its excellent mental health care support and family-style environment, noting the competitive cost and the facility's efforts to work with family budgets. The staff is described as caring, attentive, and happy, contributing to a positive living experience for residents. Families express gratitude for the peace of mind and relief they felt knowing their loved ones were in good hands, with one review specifically mentioning the joy and care put into events and activities.

However, there are critical reviews that raise concerns about the management and quality of care. These reviews describe negative interactions with the facility's owner and manager, alleging disrespect towards employees, discrimination, and a lack of interest in the well-being of residents. Concerns are also raised about the quality of care, with accusations of poor care leading to resident illnesses and a focus on payment over resident welfare.

Overall, while many reviews paint a picture of a caring and welcoming environment at Valley Haven, there are serious concerns raised by some that potential residents and their families may want to consider.