The Harmony Collection At Hanover

Positive Reviews:

• Great place to work with a commendable kitchen crew and wonderful residents.
• Impressive first impression during tours, with beautiful facilities and helpful staff.
• Staff at The Harmony Collection has been great, making it feel like the right choice.
• Harmony Of Hanover praised for compassion, patience, and strong leadership.
• Residents enjoy bus trips, craft activities, and a comfortable living environment.
• Assisted living tours reveal large, comfortable apartments and clean common areas.
• Staff and residents create a clean, inviting, and team-oriented work environment.
• Activities and meals are well-received, with administration being approachable.
• Wonderful care provided to residents, with a full activities calendar and nice dining options.
• Staff and leadership work hard to maintain a home environment for residents.
• Volunteering experiences highlight happy residents and a clean, maintained facility.
• Transportation service providers hear positive feedback from clients about their living arrangements.
• Residents are satisfied with fine meals and the friendliness of staff and other guests.

Negative Reviews:

• Disappointment with facility's decline, poor customer service, and unresolved issues.
• Complaints about no communication, no training, poor staffing, and issues with paychecks.
• Experiences of disrespect from staff when seeking information about employment.
• Memory care unit criticized for poor conditions and lack of care.
• Work environment described as horrible, with complaints about cleanliness and food shortages.
• Allegations of illegal practices, abuse, neglect, and unexplained injuries among residents.
• Complaints about lazy staff members and lack of care for residents during overnight shifts.
• Issues with food quality, cleaning services, and limited social interaction for residents.