📞 Call for pricing and availability: (800) 780-8101

Manorcare Health Services-Richmond

2125 Hilliard Road, Richmond, VA 23228

Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(804) 266-9666

Estimated Pricing

Studio
Estimated $6,723

Price Comparison

  • Average City Price: $7,366
  • Average State Price: $8,271
  • Average National Price: $7,508


  • Manorcare Health Services-Richmond Description

    Manorcare Health Services-Richmond is a community that offers nursing care and rehabilitation and is located in the town of Lakeside, Virginia. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 5.8 out of 10 making it the 60th highest rated community in the city out of 65 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Richmond


    Community Reviews

    5.5
    Manorcare Health Services-Richmond
    Based on My Caring Plan's proprietary scoring, including 46 reviews across the web

    Ranking

  • Ranking in City: 60 out of 65 communities in Richmond
  • Ranking in State: 683 out of 739 communities in VA
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews highlight an unprofessional environment, with complaints about low pay for the amount of work, and a high turnover rate across departments.
    • Concerns about patient care are prevalent, with multiple reviewers stating that their loved ones experienced neglect or a decline in health during their stay.
    • Communication issues are frequently mentioned, including long wait times for interviews, difficulty in getting updates from nursing staff, and unreturned phone calls.
    • However, there are positive reviews as well, praising the facility for its caring staff, effective rehabilitation programs, and the overall pleasant experience provided to some residents and their families.
    • Specific compliments were given to the housekeeping staff and certain members of the nursing team for their dedication and hard work.
    • Several reviewers expressed dissatisfaction with the facility's cleanliness, the quality of food, and the general state of the building, describing it as old and run-down.
    • One review detailed a particularly negative experience with the social services department, citing a lack of support and abrupt discharge planning.
    • There are mentions of improvements in the appearance of the building and positive changes under new management, suggesting some efforts towards betterment.
    • However, a significant number of reviews call for oversight from regulatory bodies due to concerns over patient safety and care standards.

    Overall, the reviews present a mixed picture, with several accounts of poor patient care and management issues, alongside stories of positive experiences and commendable staff members.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Cardiac recovery

    Specialized care

    Physical therapy

    Wellness

    Short-term rehab

    Medication management


    Services

    Housekeeping services

    Laundry and linen service

    Caregiver

    Activities of daily living

    Bathing and dressing


    Activities

    Lounges and activity areas

    Daily activities

    Art


    Community Amenities

    Gardens


    Room Amenities

    Private or semi-private rooms

    TVs and Internet Access

    Phone for each guest/resident


    Dining

    Full-service dining options

    Good nutrition

    Well-balanced meals

    Dietary needs

    Reduced-fat

    Low-calorie



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 3
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: May 15, 1967
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 194
    Total current residents: 172
    Facility is located in a hospital: No
    Special Focus Status Candidate: Yes
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 13
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-06-03 2022-07-19 D Construction Deficiencies Use approved construction type or materials.
    2022-06-03 2022-07-19 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-06-03 2022-07-19 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2022-06-03 2022-07-19 F Smoke Deficiencies Provide properly protected cooking facilities.
    2022-06-03 nan E Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-06-03 nan E Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2022-06-03 nan F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-06-03 2022-07-19 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-06-03 2022-07-19 F Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-06-03 2022-07-19 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-06-03 2022-07-19 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-06-03 2022-07-19 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-05-07 2019-07-18 D Construction Deficiencies Use approved construction type or materials.
    2019-05-07 2019-07-18 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-05-07 2019-07-31 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-05-07 2019-07-18 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-05-07 2019-07-18 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2019-05-07 2019-07-18 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-05-07 2019-07-18 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-05-07 2019-07-18 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-05-07 2019-07-18 D Smoke Deficiencies Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    2019-05-07 2019-07-18 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-05-07 2019-07-18 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-05-07 2019-07-18 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-05-07 2019-07-18 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-05-07 2019-07-18 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-05-07 2019-07-18 C Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-05-07 2019-07-18 C Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-05-07 2019-07-18 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the use of electrical equipment.
    2019-05-07 2019-07-18 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-04-13 2018-05-13 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.

    Fines

    Fine Date Fine Amount
    2020-06-09 $3,250

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lakeside which is 0.6 miles away and has a population of 11,849 (small town).
    • The average income is $47,902, which is low compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 40
      • Average Temperature: 63.1
      • Day Breakdown: The area gets 148 days of rain, 9 days of snow and 206 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 33.6 years old, low compared to other cities.
    • 5.69% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 7.15% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 2% Asian, 45% Black or African-American, 5% Hispanic or Latino, and 43% White.

    Health and Safety Overview
    • The crime rate is 7.22 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.37 incidents per 100 people
      • Property Crime: 4.74 incidents per 100 people
      • Drug-Related Crime: 0.24 incidents per 100 people
    • The average life expectancy in zip code is 78.68 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 225.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Neighborhood Market
    1.3 miles away
    Walmart Supercenter
    1.3 miles away
    Food Lion
    1.3 miles away
    International Market and Bakery
    1.4 miles away
    El Parasio Latino Market
    1.5 miles away

    Transportation

    Richmond Staples Mill Road
    1.4 miles away

    Bus Stations

    2044
    3.5 miles away
    2043
    3.5 miles away
    FlixBus Richmond
    3.6 miles away
    GRTC - Bus Stop
    3.8 miles away
    1109
    3.8 miles away

    Banks

    Wells Fargo
    0.9 miles away
    Bank of America
    1.4 miles away
    SunTrust
    1.4 miles away
    Franklin Federal Savings Bank
    1.5 miles away
    BB&T
    1.5 miles away

    Hospitals

    Chiropratic Health and Wellness Center
    2.4 miles away
    Richmond Nephrology Associates
    2.6 miles away
    Medical Society of Virginia
    2.7 miles away
    Virginia Blood Services Emerywood Parkway
    2.8 miles away
    Doctors' Parham Hospital
    2.9 miles away

    Pharmacies

    CVS Pharmacy
    0.8 miles away
    Walgreens
    1.4 miles away
    CVS
    2.2 miles away
    Lafayette Pharmacy
    3.4 miles away
    Westwood Pharmacy
    3.4 miles away

    Dentists

    Dr. Boone, DDS
    0.8 miles away
    Family Dentist
    0.8 miles away
    Adventure Dental
    1.3 miles away
    Affordable Dentures
    1.6 miles away
    Glen Allen Dentistry
    2.0 miles away

    Parks

    Lewis Ginter Botanical Garden
    0.1 miles away
    Belmont Park
    0.3 miles away
    Four Seasons Garden
    0.4 miles away
    Healing Garden
    0.4 miles away
    Sunken Garden
    0.4 miles away

    None Found

    Shopping

    Virginia Center Commons Mall
    4.1 miles away
    Regency Square
    5.2 miles away
    Short Pump Town Center
    8.3 miles away
    Chesterfield Towne Center
    10.4 miles away

    Culture

    Midtown Design Gallery
    2.1 miles away
    The Children's Theatre at Willow Lawn
    2.7 miles away
    The Estates at Horsepen Amphitheater
    2.9 miles away
    Studio Two Three
    3.2 miles away
    The Cultural Arts Center at Glen Allen
    3.9 miles away

    Restaurants

    Virginia Barbeque
    0.1 miles away
    Tops China
    0.9 miles away
    America's Best Wings
    0.9 miles away
    Fox’s Pizza Den
    0.9 miles away
    Phoenix Garden Vegetarian Restaurant
    0.9 miles away

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    Google map of Manorcare Health Services-Richmond

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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