📞 Call for pricing and availability: (800) 780-8101
The Gardens On University
414 S University Rd, Spokane, WA 99206
For Pricing & Availability
(800) 780-8101To Reach a Resident
(509) 924-4650Estimated Pricing
Price Comparison
The Gardens On University Description
The Gardens On University is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in Spokane Valley, Washington. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 5.8 out of 10 making it the 49th highest rated community in the city out of 51 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Spokane
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Spokane
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviewers expressed extreme dissatisfaction, citing negligence leading to death, filthy conditions, defensive staff, and lack of proper safety materials.
- Complaints about management being uncooperative, rude, and the facility having a reputation as one of the worst in the country.
- Issues with the company's financial dealings, including delayed payments and bankruptcy concerns.
- Staffing issues mentioned include slow response to call lights, curt aides, and being severely understaffed, leading to inadequate care.
- Facility conditions described as dirty, smelly, and poorly maintained. Reports of residents being left in their own bodily fluids due to understaffing.
- Communication problems with the facility were a common complaint, making it difficult to get in touch with staff or management.
- Some staff members, including a nurse named Jose, were specifically called out for being rude.
Positive Reviews:
- A few reviewers had positive experiences, mentioning caring nurses, a very homey atmosphere, and exceptionally nice people.
- One reviewer praised the facility for its friendly and helpful staff, particularly highlighting a positive experience with a staff member named Jeanette.
- Some employees shared positive work experiences, noting the facility's generosity with bonuses and a friendly, efficient interview process.
- Family members of residents appreciated the attentive and compassionate care their loved ones received, giving them peace of mind.
- Positive remarks about the facility being clean, organized, and taking COVID-19 precautions seriously.
Mixed Reviews:
- While some reviews highlighted severe issues with care and management, others praised the staff's hard work and dedication under challenging conditions.
- One review mentioned slow call light response and food issues but also acknowledged the efforts of staff to provide high-standard services.
Reviews
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Health
Activities
Community Amenities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 6, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 124
Total current residents: 58
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 14
Number of
substantiated complaints: 26
Number of payment denials: 2
Number of fines: 7
Total cost of fines: $416803
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2023-01-12 | 2023-03-17 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
2023-01-12 | 2023-03-17 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
2023-01-12 | 2023-02-16 | D | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
2023-01-12 | 2023-02-16 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2023-01-12 | 2023-02-16 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
2023-01-12 | 2023-02-16 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2023-01-12 | 2023-02-16 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
2023-01-12 | 2023-02-16 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
2023-01-12 | 2023-02-16 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2023-01-12 | 2023-03-17 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2023-01-12 | 2023-02-16 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2019-09-23 | 2019-10-28 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2019-09-23 | 2019-10-28 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
2019-09-23 | 2019-10-28 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2019-09-23 | 2019-10-28 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
2019-09-23 | 2019-10-28 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-09-23 | 2019-10-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2018-11-14 | 2018-12-19 | C | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
2018-11-14 | 2018-12-19 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2018-11-14 | 2018-12-19 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2018-11-14 | 2018-12-19 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2018-11-14 | 2018-12-19 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
Fines
Fine Date | Fine Amount |
---|---|
2017-12-11 | $18,180 |
2018-01-17 | $53,817 |
2018-01-17 | $53,818 |
2018-05-25 | $27,209 |
2018-08-13 | $9,750 |
2019-04-22 | $26,970 |
2019-07-26 | $21,158 |
2021-01-04 | $1,000 |
2021-01-04 | $650 |
2021-01-06 | $108,947 |
2021-01-06 | $167,610 |
2021-04-01 | $58,149 |
2021-04-01 | $89,460 |
2022-03-10 | $22,620 |
2022-03-10 | $34,800 |
2022-06-29 | $157,658 |
2022-06-29 | $184,730 |
2022-06-29 | $195,388 |
2023-01-20 | $67,490 |
2023-01-20 | $103,830 |
2023-03-27 | $1,290 |
Denials
Denial Date | Payment Denial Days |
---|---|
2019-09-27 | 12 |
2022-06-29 | 9 |
2023-01-20 | 12 |
What is in the Neighborhood
- The closest city is Spokane Valley which is 1.8 miles away and has a population of 94,919 (large town).
- The average income is $65,030, which is high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 29
- Average Temperature: 50.3
- Day Breakdown: The area gets 113 days of rain, 59 days of snow and 191 days of sun
- Precipitation: 1.5 inches a year
- The median age is 36.6 years old, high compared to other cities.
- 8.46% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 6.21% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 3% American Indian and Alaska Native, 3% Asian, 4% Black or African-American, 5% Hispanic or Latino, and 82% White.
- The crime rate is 12.88 per 100 people which is very high compared to other cities.
- Violent Crime: 2.54 incidents per 100 people
- Property Crime: 9.07 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 77.72 years old, which is average compared to other zip codes.
- Air Quality: Good Days 195.0, Moderate Days 17.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Rosauers
0.2 miles awayWinCo Foods
0.5 miles awayGrocery Outlet
1.0 miles awayYoke's Fresh Market
2.0 miles awaySafeway
2.2 miles awayNone Found
Bus Stations
Zone 10
0.1 miles awayZone 1
0.1 miles awayZone 9
0.1 miles awayValley Transit Center
0.1 miles awayZone 2
0.1 miles awayBanks
Banner Bank
0.3 miles awayWells Fargo
0.4 miles awayUmpqua Bank
0.5 miles awayPrimeSource Credit Union
0.9 miles awayChase
0.9 miles awayHospitals
Valley Hospital
1.6 miles awaySt. Lukes Rehabilitation Institute
6.7 miles awayProvidence Sacred Heart Medical Center and Children's Hospital
6.8 miles awayInland Northwest Behavioral Health
7.0 miles awayMultiCare Deaconess Hospital
7.4 miles awayPharmacies
Rite Aid
1.0 miles awayWalgreens
1.1 miles awayThe Medicine Shoppe
1.2 miles awayWell Life Pharmacy
6.0 miles awaySafeway
6.3 miles awayDentists
Coulter Family Dentistry
0.9 miles awayPeerless Dental
0.9 miles awayJay R. Clark Family Dentistry
1.1 miles awayVelis Family Dental
1.1 miles awaySanders Family Dental
1.2 miles awayParks
Opportunity
0.2 miles awayBalfour Park
0.4 miles awayDishman Hills Natural Resources Conservation Area
0.8 miles awayCamp Caro
1.2 miles awayValley Mission Park
1.3 miles awayNone Found
Shopping
Spokane Valley Mall
2.9 miles awayLogan Square
7.1 miles awayRiver Park Square
7.5 miles awayThe Flour Mill
7.5 miles awayNorthTown Mall
7.6 miles awayCulture
Myrtle Woldson Performing Arts Center
6.8 miles awayINB Performing Arts Center
7.2 miles awaySpokane Civic Theater
7.4 miles awayBing Crosby Theater
7.6 miles awayKnitting Factory
7.6 miles awayRestaurants
Three Sisters
0.3 miles awayBruchi's
0.3 miles awayShogun
0.4 miles awayPeking Palace
0.4 miles awayTop of India
0.4 miles awayGet exact pricing & check availability
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