📞 Call for pricing and availability: (800) 780-8101

Franklin Hills Health & Rehab Center

6021 North Lidgerwood, Spokane, WA 99207

Assisted Living Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(509) 489-3323

Estimated Pricing

Studio
Estimated $4,244

Price Comparison

  • Average City Price: $4,193
  • Average State Price: $3,812
  • Average National Price: $3,754


  • Franklin Hills Health & Rehab Center Description

    Franklin Hills Health & Rehab Center is a community that offers assisted living, nursing care, respite care, skilled nursing and rehabilitation and is about 2.5 miles outside the small town of Country Homes, Washington. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 8 out of 10 making it the 20th highest rated community in the city out of 51 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Spokane

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Spokane

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Spokane


    Community Reviews

    7.7
    Franklin Hills Health & Rehab Center
    Based on My Caring Plan's proprietary scoring, including 47 reviews across the web

    Ranking

  • Ranking in City: 22 out of 51 communities in Spokane
  • Ranking in State: 514 out of 820 communities in WA
  • Facility and Grounds A

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many reviewers praise the professional services, cleanliness, and the caring nature of the staff, describing them as extended family members.
    • Improvements in food quality and overall resident satisfaction have been noted, with specific mention of better-tasting, home-style food following a change in kitchen management.
    • Several employees, including the Director of Nursing, express pride in their work and the positive changes at the facility, highlighting a dedicated and motivated team focused on resident care.
    • Residents and visitors commend the facility for its cleanliness, COVID precautions, and the friendly, helpful staff. The environment is described as pleasant, with adequate care provided.

    Negative Reviews:

    • Some reviews criticize the administration, mentioning issues with staff turnover attributed to management attitudes, and prioritizing finances over resident care.
    • Concerns about neglect, inadequate medical and hygiene care, and failure to meet dietary needs are mentioned, including serious allegations of harm and distress to residents.
    • Complaints about the facility include poor pain management, medication delays, and lack of weekend services, with one reviewer describing the food as "beyond disgusting."
    • There are reports of administrative issues, such as incorrect discharge paperwork, which raised concerns about privacy and competence.

    Mixed Feedback:

    • While many reviews highlight the caring and dedicated staff, there are contrasting reports of neglect and administrative problems.
    • The facility has been described both as a clean, welcoming environment and as a place with serious care and management issues.

    Overall, the reviews of Franklin Hills present a mixed picture, with many praising the staff and improvements in care, while others raise significant concerns about management and resident treatment.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Short-Term Care

    Traditional/Long-Term Care

    Post-Operative Care

    Respiratory Services

    Infusion Therapies

    Comprehensive Wound Care Therapies


    Services

    Patient/Resident Bank

    Be Our Guest Service Model


    Activities

    Life Enrichment Programs

    Customer Satisfaction


    Community Amenities

    Comfortable Family/Resident Lounge Areas

    Outdoor Courtyard

    Outdoor Patio

    Manicured Gardens


    Room Amenities

    WiFi Accessibility

    Warmly Decorated Private and Semi-Private Rooms

    In-room Free Cable Service

    Private Phones


    Dining

    Enhanced Dining with Gourmet Menus

    Attractive Meals

    Café Menu

    Additional Menu Selections

    Personal Choices

    Individual Food Preferences



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 100
    Total current residents: 66
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 7
    Number of substantiated complaints: 21
    Number of payment denials: 1
    Number of fines: 8
    Total cost of fines: $172406


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-02-27 2020-03-04 C Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2020-02-27 2020-03-25 C Emergency Preparedness Deficiencies Create arrangements with other facilities to receive patients.
    2020-02-27 2020-03-05 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2020-02-27 2020-03-19 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-02-27 2020-03-05 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-02-27 2020-03-05 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-02-27 2020-03-05 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-12-05 2019-01-03 C Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2018-12-05 2019-01-03 C Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2018-12-05 2019-01-03 C Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2018-12-05 2019-01-03 C Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2018-12-05 2019-01-03 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-12-05 2019-01-03 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2018-12-05 2019-01-03 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-12-05 2019-01-03 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2018-12-05 2019-01-03 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2020-08-07 2020-09-02 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2017-10-11 2017-11-17 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2017-10-11 2017-11-17 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2017-10-11 2017-11-17 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2017-10-11 2017-11-17 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2017-10-11 2017-11-17 D Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2017-10-11 2017-11-17 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2017-10-11 2017-11-17 D Services Deficiencies Meet other general requirements that are deficient.
    2017-10-11 2017-11-17 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2017-10-11 2017-11-17 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2017-10-11 2017-11-17 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2017-10-11 2017-11-17 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Fines

    Fine Date Fine Amount
    2017-10-02 $20,280
    2017-11-30 $9,428
    2018-03-30 $35,045
    2018-08-30 $18,922
    2018-11-20 $28,594
    2018-11-20 $28,593
    2021-01-11 $88,062
    2021-01-11 $135,480
    2021-07-05 $1,000
    2021-07-05 $650
    2021-07-12 $1,500
    2021-07-19 $2,000
    2021-08-02 $9,750
    2021-08-02 $15,000
    2022-01-03 $1,625
    2022-02-28 $16,100
    2022-02-28 $10,465
    2023-04-20 $58,354

    Denials

    Denial Date Payment Denial Days
    2021-08-02 3

    What is in the Neighborhood

    General Area Overview
    • The closest city is Country Homes which is 2.5 miles away and has a population of 5,841 (very small town).
    • The average income is $40,464, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 28
      • Average Temperature: 51.0
      • Day Breakdown: The area gets 101 days of rain, 54 days of snow and 208 days of sun
      • Precipitation: 1.2 inches a year

    Demographic Overview
    • The median age is 36.6 years old, high compared to other cities.
    • 8.46% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 6.21% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 3% American Indian and Alaska Native, 3% Asian, 4% Black or African-American, 5% Hispanic or Latino, and 82% White.

    Health and Safety Overview
    • The crime rate is 12.88 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.54 incidents per 100 people
      • Property Crime: 9.07 incidents per 100 people
      • Drug-Related Crime: 0.04 incidents per 100 people
    • The average life expectancy in zip code is 77.72 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 195.0, Moderate Days 17.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    De Leon Foods
    0.1 miles away
    Trader Joe's
    0.3 miles away
    Albertsons
    0.7 miles away
    Safeway
    0.9 miles away
    Natural Grocers
    0.9 miles away

    None Found

    Bus Stations

    Lidgerwood @ Dalke
    0.1 miles away
    Lidgerwood @ Central (Holy Family)
    0.1 miles away
    Lidgerwood @ Columbia (Holy Family)
    0.1 miles away
    Lidgerwood @ Francis
    0.1 miles away
    Francis @ Lidgerwood
    0.2 miles away

    Banks

    Spokane Media Federal Credit Union
    0.1 miles away
    Chase
    0.4 miles away
    Banner Bank
    0.4 miles away
    Washington Federal
    0.4 miles away
    Numerica Credit Union - Lyons Branch
    0.4 miles away

    Hospitals

    Providence Holy Family Hospital
    0.1 miles away
    Mann-Grandstaff VA Medical Center
    3.3 miles away
    Inland Northwest Behavioral Health
    4.2 miles away
    MultiCare Deaconess Hospital
    4.2 miles away
    Providence Sacred Heart Medical Center and Children's Hospital
    4.3 miles away

    Pharmacies

    Rite Aid
    0.2 miles away
    Walgreens
    1.2 miles away
    The Medicine Shoppe
    2.7 miles away
    Riverpoint Pharmacy
    2.8 miles away
    Safeway
    2.8 miles away

    Dentists

    Comfort Dental
    0.4 miles away
    Family Dentistry
    0.7 miles away
    Bright Now! Dental
    0.9 miles away
    Cascade Dental Care - North Spokane
    1.2 miles away
    Tamarack Dental
    1.3 miles away

    Parks

    Franklin Park
    0.4 miles away
    Nevada Park
    0.4 miles away
    Ruth Park
    0.4 miles away
    Sunburst Park
    0.5 miles away
    Contempo Spokane MHP
    0.8 miles away

    None Found

    Shopping

    NorthTown Mall
    0.6 miles away
    Garland Court
    1.5 miles away
    Whitworth Mini Mall
    2.5 miles away
    Logan Square
    2.8 miles away
    The Flour Mill
    3.3 miles away

    Culture

    Myrtle Woldson Performing Arts Center
    3.1 miles away
    Spokane Civic Theater
    3.2 miles away
    INB Performing Arts Center
    3.6 miles away
    Knitting Factory
    3.9 miles away
    Bing Crosby Theater
    3.9 miles away

    Restaurants

    Pho Thinh
    0.2 miles away
    Tomato Street
    0.2 miles away
    Shari's
    0.3 miles away
    Thai Bamboo
    0.4 miles away
    Spike's Philly's & More
    0.4 miles away

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    Google map of Franklin Hills Health & Rehab Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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