📞 Call for pricing and availability: (800) 780-8101
Regency At Northpointe
1224 East Westview Court, Spokane, WA 99218
For Pricing & Availability
(800) 780-8101To Reach a Resident
(509) 465-8800Estimated Pricing
Price Comparison
Regency At Northpointe Description
Regency At Northpointe is a community that offers assisted living, memory care, nursing care, hospice, respite care, skilled nursing and rehabilitation and is located in the small town of Country Homes, Washington and is part of the Regency Pacific network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.4 out of 10 making it the 43rd highest rated community in the city out of 51 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Spokane
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Spokane
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Spokane
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Spokane
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Regency North:
- Several reviews express dissatisfaction with the level of care and professionalism at Regency North, citing instances of neglect, poor management, and unfulfilled promises.
- Concerns were raised about the facility's rehabilitation services, with one reviewer stating that their family member did not receive adequate physical therapy and returned home in a weakened state.
- There are allegations of racial insensitivity during a job application process, as well as complaints about the treatment of patients by some staff members, including reports of rough handling and lack of trained assistance during emergencies.
- One review highlights a serious issue with a patient's medical condition not being promptly addressed, leading to hospitalization.
- On the positive side, there are a few reviews praising the facility for its care, particularly noting the respiratory therapy department and the overall dedication of some staff members. A recent cosmetic makeover of the facility was also mentioned favorably.
- However, there are complaints about the management of the housekeeping department, with one review detailing a lack of support and flexibility for employees dealing with personal emergencies.
- Despite the negative feedback, some reviewers have had positive experiences, mentioning excellent care for their family members and recommending the facility to others.
In summary, while there are instances of commendable care and dedicated staff at Regency North, a significant number of reviews raise concerns about the facility's management, staff professionalism, and quality of care. Prospective residents and employees may want to consider these reviews carefully.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Aug. 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $16404
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-20 | 2023-05-25 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-04-20 | 2023-05-25 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-04-20 | 2023-05-25 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-04-20 | 2023-05-25 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2023-04-20 | 2023-05-25 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-11-22 | 2019-12-10 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2019-11-22 | 2019-12-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-01-11 | 2019-01-23 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2019-01-11 | 2019-01-23 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-07-31 | $6,500 |
| 2019-01-11 | $7,296 |
| 2021-03-02 | $12,497 |
| 2021-03-02 | $12,496 |
| 2022-02-03 | $3,250 |
| 2022-03-21 | $658 |
What is in the Neighborhood
- The closest city is Country Homes which is 0.7 miles away and has a population of 5,841 (very small town).
- The average income is $72,791, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 28
- Average Temperature: 51.0
- Day Breakdown: The area gets 101 days of rain, 54 days of snow and 208 days of sun
- Precipitation: 1.2 inches a year
- The median age is 36.6 years old, high compared to other cities.
- 8.46% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 6.21% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 3% American Indian and Alaska Native, 3% Asian, 4% Black or African-American, 5% Hispanic or Latino, and 82% White.
- The crime rate is 12.88 per 100 people which is very high compared to other cities.
- Violent Crime: 2.54 incidents per 100 people
- Property Crime: 9.07 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 77.72 years old, which is average compared to other zip codes.
- Air Quality: Good Days 195.0, Moderate Days 17.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
WinCo Foods
0.4 miles awaySafeway
0.5 miles awayWalmart Supercenter
0.5 miles awayRosauers
0.9 miles awayGrocery Outlet
1.4 miles awayNone Found
Bus Stations
Nevada @ Westview
0.2 miles awayNevada @ Holland
0.2 miles away9671 N Nevada
0.2 miles awayNevada @ Hoerner (Winco)
0.3 miles away9832 N Nevada
0.3 miles awayBanks
Primesource Credit Union
0.3 miles awayState Bank Northwest
0.3 miles awayHorizion Credit Union
0.3 miles awayChase
0.6 miles awayBanner Bank
0.7 miles awayHospitals
Providence Holy Family Hospital
2.4 miles awayMann-Grandstaff VA Medical Center
4.8 miles awayInland Northwest Behavioral Health
6.5 miles awaySt. Lukes Rehabilitation Institute
6.5 miles awayMultiCare Deaconess Hospital
6.5 miles awayPharmacies
Rite Aid
1.0 miles awayWalgreens
1.4 miles awaySafeway
5.0 miles awayThe Medicine Shoppe
5.1 miles awayRiverpoint Pharmacy
5.1 miles awayDentists
Brian P. Hill, DDS
0.2 miles awayHi 5 Orthodontics
0.2 miles awayThe Children's Choice for Dentistry
0.3 miles awayWillamette Dental Group
0.3 miles awayMyDentist
0.5 miles awayParks
Hill N' Dale Rotary Park
0.7 miles awayMount Vista Park
1.2 miles awayFriendship Park
1.3 miles awayCamelot Park
1.3 miles awayHolmberg Park
1.5 miles awayNone Found
Shopping
Whitworth Mini Mall
1.4 miles awayNorthTown Mall
2.9 miles awayGarland Court
3.8 miles awayLogan Square
5.1 miles awayThe Flour Mill
5.7 miles awayCulture
Myrtle Woldson Performing Arts Center
5.4 miles awaySpokane Civic Theater
5.5 miles awayINB Performing Arts Center
5.9 miles awayKnitting Factory
6.3 miles awayBing Crosby Theater
6.3 miles awayRestaurants
Chuck E. Cheese's
0.4 miles awayMother's Cupboard
0.5 miles awayCanaan Buffet
0.6 miles awayRed Robin
0.6 miles awayOlive Garden
0.6 miles awayGet exact pricing & check availability
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