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Pleasant View Center
239 Pleasant Street, Concord, NH 03301
For Pricing & Availability
(800) 780-8101To Reach a Resident
(603) 224-6561Estimated Pricing
Price Comparison
Pleasant View Center Description
Pleasant View Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Concord, New Hampshire and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.
The community has an average rating of 6.2 out of 10 making it the 8th highest rated community in the city out of 8 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Concord
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Concord
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for Pleasant View, now under new management by Magnolia Centers, show a mix of experiences. Some reviewers highlight positive changes and commend the facility for its caring staff, beautiful building, and effective therapy services. They appreciate the personal touches like being able to decorate their own rooms and the sense of independence and family-like atmosphere provided by the staff. The food receives mixed reviews, with some finding it excellent and others suggesting improvement.
However, there are significant concerns raised by other reviewers regarding the level of care and attention to residents. Complaints include severe neglect, unprofessional behavior from the nursing staff, long wait times for assistance, and issues with medication management. Some reviewers express distress over the treatment of their loved ones, including instances of inadequate response to medical needs and poor communication from the facility's management and staff.
While some reviews praise the facility for its responsiveness, compassion, and professional management, especially after the change in ownership, others describe their experiences as frustrating, citing neglect, inadequate care, and a lack of accountability from the staff. Concerns about elder neglect, missing belongings, and unaddressed problems despite the high cost of care are also mentioned.
Overall, the reviews of Pleasant View under its new management present a facility with areas of excellence in care and service, alongside serious allegations of neglect and mismanagement that potential residents and their families may want to consider.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: June 1, 1994
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 176
Total current residents: 146
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $10405
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-27 | 2022-09-12 | C | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2021-06-08 | 2021-08-09 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-06-08 | 2021-08-09 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-06-08 | 2021-08-09 | F | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2019-11-13 | 2020-01-21 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-11-13 | 2020-01-21 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-11-13 | 2020-01-21 | C | Egress Deficiencies | Meet other general requirements that are deficient. |
| 2019-11-13 | 2020-01-21 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-11-13 | 2020-01-21 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-11-13 | 2020-01-21 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-04-03 | $22,568 |
| 2020-07-16 | $6,500 |
| 2021-07-12 | $650 |
| 2021-07-12 | $655 |
| 2021-09-17 | $15,000 |
| 2021-09-17 | $9,750 |
What is in the Neighborhood
- The closest city is Concord which is 1.4 miles away and has a population of 42,620 (mid sized town).
- The average income is $79,457, which is high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 26
- Average Temperature: 50.2
- Day Breakdown: The area gets 124 days of rain, 43 days of snow and 196 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 5.35 per 100 people which is high compared to other cities.
- Violent Crime: 1.78 incidents per 100 people
- Property Crime: 2.27 incidents per 100 people
- Drug-Related Crime: 0.59 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Concord Food Co-op
1.3 miles awayMarket Basket
1.5 miles awayShaw's
1.8 miles awayHannaford
1.8 miles awayKatmandu Asian African Grocery
2.9 miles awayNone Found
Bus Stations
Pleasant View (outbound)
0.1 miles away161 Pleasant Street (outbound)
0.5 miles awaySouth Fruit Street (outbound)
0.5 miles awayMemorial Field (outbound)
0.5 miles awayDistrict Court (outbound)
0.8 miles awayBanks
Citizens Bank
1.0 miles awayEastern Bank
1.4 miles awayNortheast Credit Union
1.4 miles awayNew Hampshire Federal Credit Union
1.4 miles awayMerrimack County Savings Bank
1.4 miles awayHospitals
Concord Hospital
0.1 miles awayNew Hampshire Hospital
0.8 miles awayVA Medical Center
13.7 miles awayCatholic Medical Center
14.6 miles awayElliot Hospital
15.7 miles awayPharmacies
Rite Aid
1.0 miles awayCVS Pharmacy
1.4 miles awayWalgreens
11.6 miles awayHenniker Pharmacy
13.3 miles awayDentists
Vermette Orthodontics
1.3 miles awayCaring Family Dentistry
1.4 miles awayBow Family Dentistry
2.0 miles awayGenerations Dental Care
4.1 miles awayAspen Dental
4.1 miles awayParks
White Farm State Forest
0.2 miles awayMemorial Field
0.3 miles awayWhite Farm Site
0.5 miles awayRussell-Shea State Forest
0.5 miles awayWinant Park
0.7 miles awayNone Found
Shopping
Steeplegate Mall
4.1 miles awayAltitude Trampoline Park Concord
4.2 miles awaySam's Club
4.7 miles awayBedford Mall
16.8 miles awayMall of New Hampshire
17.6 miles awayCulture
Capitol Center For The Arts
1.3 miles awayLeague of N.H. Craftsmen
1.4 miles awayHatbox Theatre
4.2 miles awayScenic Theatre
14.1 miles awayRoger Williams Studios
14.9 miles awayRestaurants
Pizza Fina
0.6 miles awayTucker's
1.0 miles awayManyee
1.0 miles awayNonas Place
1.1 miles awayCheckmate Pizza
1.3 miles awayGet exact pricing & check availability
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Disclaimer
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