📞 Call for pricing and availability: (800) 780-8101
Our Lady Of Hope Health Center
13700 North Gayton Road, Richmond, VA 23233
For Pricing & Availability
(800) 780-8101To Reach a Resident
(804) 360-1960Estimated Pricing
Price Comparison
Our Lady Of Hope Health Center Description
Our Lady Of Hope Health Center is a community that offers assisted living, memory care, nursing care, respite care and skilled nursing and is located in the town of Short Pump, Virginia. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 7.1 out of 10 making it the 47th highest rated community in the city out of 65 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Richmond
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Richmond
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Richmond
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Richmond
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Our Lady of Hope (OLOH) present a mixed but largely positive picture of the facility, with many praising the care, compassion, and professionalism of the staff. Several reviewers highlighted the excellent nursing service, the cleanliness of the building, and the friendly atmosphere created by cheerful staff. Families of residents in both the Rehab and Assisted Living sections have expressed satisfaction with the level of care and communication from the staff, noting that their loved ones are treated like family and receive personalized attention.
One reviewer, a CNA, criticized the work environment, citing a lack of teamwork and support from the nursing staff. Another review mentioned a negative experience with the front desk and night nurses. However, these views are contrasted by numerous testimonials from residents' families and employees who commend the facility for its outstanding care, teamwork, and the sense of community it fosters. The facility has been recognized for its skilled nursing care and has received accolades in Our Health Magazine.
Specific staff members were mentioned for their exceptional service, including those who went above and beyond in assisting with rehabilitation and making the admission process seamless. The facility's response to the COVID-19 pandemic was also praised for keeping residents well and informed. Despite a few criticisms, the overwhelming majority of reviews recommend OLOH for its compassionate care, cleanliness, and the dedication of its staff to the well-being of its residents and patients.
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Our Lady Of Hope Health Center Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: None
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Aug. 1, 1996
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 75
Total current residents: 72
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $1625
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-12-14 | 2022-05-27 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-12-14 | 2022-02-18 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-12-14 | 2022-02-18 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-12-14 | 2022-02-18 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-12-14 | 2022-02-18 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2021-12-14 | 2022-02-18 | D | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-12-14 | 2022-02-18 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-12-14 | 2022-02-18 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-12-14 | 2022-02-18 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2020-03-03 | 2021-01-20 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-03-03 | 2021-01-20 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-03-03 | 2021-01-20 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-03-03 | 2021-01-20 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-03-03 | 2021-01-20 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2020-03-03 | 2021-01-20 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2020-03-03 | 2021-01-20 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-03-03 | 2021-01-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-03-03 | 2021-01-20 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-12-20 | $13,806 |
| 2021-04-05 | $650 |
| 2021-11-29 | $975 |
What is in the Neighborhood
- The closest city is Short Pump which is 1.3 miles away and has a population of 24,729 (small town).
- The average income is $116,674, which is very high compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 40
- Average Temperature: 63.0
- Day Breakdown: The area gets 149 days of rain, 9 days of snow and 206 days of sun
- Precipitation: 2.1 inches a year
- The median age is 33.6 years old, low compared to other cities.
- 5.69% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 7.15% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 2% Asian, 45% Black or African-American, 5% Hispanic or Latino, and 43% White.
- The crime rate is 7.22 per 100 people which is very high compared to other cities.
- Violent Crime: 1.37 incidents per 100 people
- Property Crime: 4.74 incidents per 100 people
- Drug-Related Crime: 0.24 incidents per 100 people
- The average life expectancy in zip code is 78.68 years old, which is high compared to other zip codes.
- Air Quality: Good Days 225.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Lidl
0.3 miles awayWegmans
0.5 miles awayKroger
0.6 miles awayALDI
0.6 miles awayPublix
1.2 miles awayTransportation
Richmond Staples Mill Road
8.1 miles awayBus Stations
2043
10.1 miles away2044
10.1 miles away1108
10.2 miles away1109
10.2 miles away1095
10.3 miles awayBanks
Gateway Bank
0.3 miles awayEssex Bank
0.5 miles awayFirst Citizens Bank
0.6 miles awayVirginia Credit Union
0.8 miles awayCentral Virginia Bank
0.8 miles awayHospitals
Henrico Doctors' Hospital
6.2 miles awayDoctors' Parham Hospital
6.2 miles awayAffiliated Dermatologists of Virginia
6.4 miles awayVirginia Blood Services Emerywood Parkway
7.0 miles awayMedical Society of Virginia
7.0 miles awayPharmacies
CVS Pharmacy
0.7 miles awayWalgreens
1.3 miles awaySouth River Compounding Pharmacy
3.8 miles awayKroger Pharmacy
4.1 miles awayCVS
5.3 miles awayDentists
James River Orthodontics
0.5 miles awayLifetime Dental
1.2 miles awayPaul Saunders DDS
1.2 miles awayFeisel Osman, D.D.S.
1.3 miles awayVillage Family Dentistry
1.8 miles awayParks
Nuckols Farm Park
0.3 miles awayTuckahoe Creek Park
0.5 miles awayShort Pump Park
1.3 miles awayPouncey Tract Park
1.5 miles awayWest Broad Village
1.8 miles awayNone Found
Shopping
Short Pump Town Center
0.7 miles awayRegency Square
5.2 miles awayVirginia Center Commons Mall
9.9 miles awayChesterfield Towne Center
10.1 miles awayCulture
HATtheatre
3.9 miles awayTin Pan
5.0 miles awayAmphitheater
5.8 miles awayThe Cultural Arts Center at Glen Allen
7.4 miles awayJenkins Greek Theatre
7.5 miles awayRestaurants
Red Salt Chophouse & Sushi
0.3 miles awayMellow Mushroom
0.3 miles awayThe Daily Kitchen & Bar
0.3 miles awayBJ's
0.4 miles awayTijuana Flats
0.4 miles awayGet exact pricing & check availability
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