📞 Call for pricing and availability: (800) 780-8101
Linda Manor Extended Care Facility
349 Haydenville Road, Leeds, MA 01053
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 586-7700Estimated Pricing
Price Comparison
Linda Manor Extended Care Facility Description
Linda Manor Extended Care Facility is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 3.6 miles outside the town of Northampton, Massachusetts. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.
The community has an average rating of 6.9 out of 10 making it the 2nd highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Leeds
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Leeds
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Leeds
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Leeds
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Many find Linda Manor to be a very nice place for residents, offering a family-like atmosphere and high-quality patient care.
- Staff members are praised for their dedication and passion for providing the best care possible to residents.
- However, there are significant concerns regarding staff being overworked and underpaid, with reports of insufficient staffing levels, especially in the evenings.
- Some reviewers have had positive interactions with specific staff members, highlighting their helpfulness and professionalism in assisting with the transition of loved ones into the facility.
- Feedback on the facility's cleanliness and friendliness is generally positive, with comparisons to a home-like environment.
- There are complaints about the facility's communication, particularly regarding unwanted mailings and issues with donation acceptance.
- Several reviewers express dissatisfaction with their employment experience at Linda Manor, citing issues with staff attitude, appreciation, and pay.
- Concerns are raised about the cleanliness of resident rooms and the quality of care provided, with some noting a lack of attention to detail and rudeness from staff.
Reviews
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Linda Manor Extended Care Facility Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Oct. 3, 1989
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 123
Total current residents: 116
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 5
Total cost of fines: $46040
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-29 | 2023-05-01 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-29 | 2023-05-01 | D | Smoke Deficiencies | Install properly constructed windows in hallway walls or doors. |
| 2023-03-29 | 2023-05-01 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2021-07-22 | 2021-08-20 | D | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2021-07-22 | 2021-08-20 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2021-07-22 | 2021-08-20 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2021-07-22 | 2021-08-20 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-07-22 | 2021-08-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-07-22 | 2021-08-20 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-02-27 | 2019-04-15 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-02-27 | 2019-04-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-02-27 | 2019-03-25 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-02-27 | 2019-03-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-24 | 2023-05-03 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-03-24 | 2023-05-03 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2023-03-24 | 2023-05-03 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-03-24 | 2023-05-03 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2023-03-24 | 2023-05-03 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-03-24 | 2023-05-03 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-03-24 | 2023-05-03 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-03-24 | 2023-05-03 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-03-24 | 2023-05-03 | D | Quality of Life and Care Deficiencies | Provide care or services that was trauma informed and/or culturally competent. |
| 2023-03-24 | 2023-05-03 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2023-03-24 | 2023-05-03 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-09-02 | 2021-09-17 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-03 | 2022-06-14 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-05-03 | 2022-06-14 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-07-09 | 2021-07-30 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-07-09 | 2021-07-30 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-07-09 | 2021-07-30 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-07-09 | 2021-07-30 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2021-07-09 | 2021-07-30 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-07-09 | 2021-07-30 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-07-09 | 2021-07-30 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2021-07-09 | 2021-07-30 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-09-16 | 2020-10-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-14 | 2020-09-04 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-02-12 | 2019-03-28 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-02-12 | 2019-03-28 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2019-02-12 | 2019-03-28 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
| 2019-02-12 | 2019-03-28 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-02-12 | 2019-03-28 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-02-12 | 2019-03-28 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2019-02-12 | 2019-03-28 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-02-12 | 2019-03-28 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-02-12 | 2019-03-28 | D | Quality of Life and Care Deficiencies | Provide routine and 24-hour emergency dental care for each resident. |
| 2019-02-12 | 2019-03-28 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-02-12 | 2019-03-28 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-10-12 | $8,125 |
| 2020-08-14 | $3,250 |
| 2020-09-16 | $9,750 |
| 2021-08-09 | $650 |
| 2021-09-02 | $9,750 |
| 2022-05-03 | $34,830 |
| 2022-05-03 | $22,640 |
What is in the Neighborhood
- The closest city is Northampton which is 3.6 miles away and has a population of 28,540 (mid sized town).
- The average income is $93,759, which is very high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 29
- Average Temperature: 52.2
- Day Breakdown: The area gets 137 days of rain, 38 days of snow and 189 days of sun
- Precipitation: 1.3 inches a year
- The average life expectancy in zip code is 81.62 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 163.0, Moderate Days 18.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Cooper's Corner
2.2 miles awayRiver Valley Co-op
2.6 miles awayBig Y
2.8 miles awayWilliamsburg General Store
2.9 miles awayWilliamsburg Market
3.0 miles awayNone Found
Bus Stations
Leeds
0.7 miles awayVA Medical Center
0.8 miles awayHaydenville IB
1.1 miles awayHaydenville Center OB
1.1 miles awayMAIN / STATE HWY 9
1.3 miles awayBanks
Florence Bank
2.1 miles awayNorthampton Cooperative Bank
2.2 miles awayPeoples United Bank
2.8 miles awayFlorence Savings Bank
3.0 miles awayGreenfield Savings Bank
3.4 miles awayHospitals
VA Medical Center
0.7 miles awayCooley Dickinson Hospital
2.7 miles awayEmergency Off-Hour Gate
9.3 miles awayHolyoke Medical Center
11.4 miles awayHuntington Health Center
13.2 miles awayPharmacies
Walgreens
2.1 miles awaySerio's Pharmacy
4.1 miles awayCVS Pharmacy
4.3 miles awayCVS/pharmacy
12.5 miles awayCVS
15.3 miles awayDentists
Ragali and Walder Orthodontics
2.3 miles awayHampshire Family Dental
4.2 miles awayNorthampton Implant and Family Dentistry
4.3 miles awayRiver Valley Dental
5.7 miles awayAspen Dental
7.1 miles awayParks
Smith School V.A. Parcel
0.3 miles awayLook Memorial Park
0.8 miles awayFitzgerald Lake Conservation Area
1.0 miles awayRoberts Hill Conservation Area
1.0 miles awayBurke Conservation Area
1.1 miles awayPlaces of Worship
First Church of Christ, Congregational
18.7 miles awayShopping
Thornes Marketplace
4.2 miles awayMountain Farms Mall
6.8 miles awayHampshire Mall
7.2 miles awayHolyoke Shopping Center
12.4 miles awayEastfield Mall
18.4 miles awayCulture
Pines Theater
1.3 miles awayMuseum of Art
4.1 miles awayThe Basement
4.2 miles awayIron Horse Music Hall
4.2 miles awayAcademy of Music Theatre
4.2 miles awayRestaurants
Williamsburg Snack Bar
1.6 miles awayVilliage Green Greenhouse
1.8 miles awayLocal Burgy
1.8 miles awayPizza Factory (Local)
2.0 miles awayJJ's Tavern
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