📞 Call for pricing and availability: (800) 780-8101

Day Brook Village Senior Living

298 Jarvis Avenue, Holyoke, MA 01040

Independent Living Assisted Living Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(413) 538-7551

Estimated Pricing

Studio
Estimated $3,332
One Bedroom
Estimated $4,197
Two Bedroom
Estimated $5,161

Price Comparison

  • Average City Price: $4,164
  • Average State Price: $4,408
  • Average National Price: $4,181


  • Day Brook Village Senior Living Description

    Day Brook Village Senior Living is a community that offers independent living, assisted living, nursing care, respite care and rehabilitation and is located in the town of Holyoke, Massachusetts. Residents who live at the facility are able to choose from a range of studio, one-bedroom and two-bedroom room layouts.

    The community has an average rating of 5.9 out of 10 making it the 8th highest rated community in the city out of 9 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Holyoke

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Holyoke

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Holyoke


    Community Reviews

    5.9
    Day Brook Village Senior Living
    Based on My Caring Plan's proprietary scoring, including 32 reviews across the web

    Ranking

  • Ranking in City: 8 out of 9 communities in Holyoke
  • Ranking in State: 574 out of 664 communities in MA
  • Facility and Grounds A

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Concerns about the handling of COVID-19 protocols and compensation for affected employees.
    • Reports of poor nursing care, including a case leading to a resident's death due to untreated conditions.
    • Issues with missing personal belongings and inadequate staffing, leading to neglect.
    • Instances of neglect, including lack of basic care and hygiene, reported by a visitor with professional experience in care.
    • Claims of zero competence in the rehab/nursing area, with intentions to sue for malpractice.
    • Mixed review highlighting understaffing issues and lack of detailed communication regarding a resident's death from COVID-19, despite some staff being caring and qualified.
    • Comparisons of the facility to a prison due to rudeness of staff and lack of activities for residents.
    • Complaints about cleanliness, with the facility described as dirty and smelling of urine.
    • Concerns over inadequate patient care and unqualified doctors.

    Positive Reviews:

    • Positive experiences noted with good aids, recommending the site.
    • Praise for the caring and competent nature of everyone from administration to CNAs and maintenance, especially in the Assisted Living section.

    Summary:

    The majority of reviews for this facility are negative, citing serious concerns about neglect, inadequate staffing, poor hygiene, and lack of proper medical care. There are, however, a few positive remarks about certain staff members and areas of the facility, suggesting some variability in the quality of care and service provided.


    Reviews

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    Day Brook Village Senior Living Videos


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    Health

    24-Hour Skilled Nursing Teams

    Specialized Clinical Capabilities

    Occupational Therapy, Physical Therapy And Speech Therapy Available On-Site Seven Days A Week

    Health And Wellness

    Podiatry Services

    Rehabilitation Gym


    Services

    Personalized Care

    Daily Living

    Maintenance

    Safety And Security

    Utilities

    Quality Of Life


    Activities

    Activities Programming Seven Days A Week

    Library

    Lectures

    Live Entertainment

    Art Therapy

    Resident Activities


    Community Amenities

    Around-The-Clock Nursing Care

    Convenience Store

    Computer And Internet Access

    Personal Laundry Service

    On-Site Beauty Salon

    Manicure Services


    Room Amenities

    High Ceilings

    Full Kitchen

    Spacious Apartments

    Kitchenette

    Microwave

    Dishwasher


    Dining

    Delicious, Nutritious Meals And Snacks

    Specialized And Modified Diets

    Flexible Dining Program

    Chef-Prepared Meals

    Seasonal Menus

    Restaurant Style Dining


    Transportation

    Transportation

    Transportation To Medical Appointments

    Personal Transportation

    Local Transportation

    Free Parking


    Pet

    Pet Therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 1
    Long-term quality measure rating: 1
    Short-term quality measure rating: 1


    Nursing Home Overview

    Participation date: July 28, 1981
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 92
    Total current residents: 87
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 5
    Number of payment denials: 1
    Number of fines: 5
    Total cost of fines: $124599


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-08 2022-09-22 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2022-08-08 2022-09-22 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-08-08 2022-09-22 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-08 2022-09-22 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-08-08 2022-09-22 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-08-08 2022-09-22 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-08-08 2022-09-22 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-23 2022-12-19 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.
    2022-08-04 2022-09-08 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-08-04 2022-09-08 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2022-08-04 2022-09-08 E Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2022-08-04 2022-09-08 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-08-04 2022-09-08 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2022-08-04 2022-09-08 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-08-04 2022-09-08 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-08-04 2022-09-08 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-08-04 2022-09-08 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-08-04 2022-09-08 E Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2022-05-10 2022-06-22 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-23 2019-08-23 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2019-07-23 2019-08-23 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-07-23 2019-08-23 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-07-23 2019-08-23 E Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2019-07-23 2019-08-23 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-07-23 2019-08-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-07-23 2019-08-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-07-23 2019-08-23 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-07-23 2019-08-23 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2019-07-23 2019-08-23 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-07-23 2019-08-23 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-07-23 2019-08-23 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-07-23 2019-08-23 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2019-07-23 2019-08-23 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-07-23 2019-08-23 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-02-03 2021-02-17 D Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2020-11-24 2020-12-11 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-07-07 2021-08-06 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-06-16 2021-07-28 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-06-16 2021-07-28 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-06-16 2021-07-28 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-06-20 2018-07-27 B Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-06-20 2018-07-27 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-06-20 2018-07-27 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-06-20 2018-07-27 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-06-20 2018-07-27 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.

    Fines

    Fine Date Fine Amount
    2018-01-03 $6,503
    2019-04-16 $64,838
    2020-11-24 $5,262
    2020-11-24 $5,000
    2021-06-16 $60,996
    2021-06-16 $93,840
    2021-11-29 $650
    2022-05-10 $47,941
    2022-05-10 $73,755
    2022-08-04 $9,750

    Denials

    Denial Date Payment Denial Days
    2022-08-04 14

    What is in the Neighborhood

    General Area Overview
    • The closest city is Holyoke which is 1.5 miles away and has a population of 40,684 (mid sized town).
    • The average income is $48,161, which is low compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 29
      • Average Temperature: 52.7
      • Day Breakdown: The area gets 142 days of rain, 39 days of snow and 183 days of sun
      • Precipitation: 2.1 inches a year

    Health and Safety Overview
    • The crime rate is 10.42 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.13 incidents per 100 people
      • Property Crime: 5.55 incidents per 100 people
      • Drug-Related Crime: 0.75 incidents per 100 people
    • The average life expectancy in zip code is 78.61 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 156.0, Moderate Days 25.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Stop & Shop
    1.4 miles away
    Super Stop & Shop
    1.8 miles away
    Big Y
    3.8 miles away
    BJ's Wholesale Club
    4.0 miles away
    Walmart Supercenter
    4.4 miles away

    None Found

    Bus Stations

    JARVIS / UNNAMED STREET
    0.2 miles away
    CHERRY / DALE
    0.4 miles away
    CHERRY / MAPLE CREST
    0.4 miles away
    Cherry and Leary
    0.5 miles away
    Cherry and Homestead
    0.6 miles away

    Banks

    United Bank
    0.9 miles away
    PeoplesBank (Holyoke)
    1.0 miles away
    BankESB
    1.4 miles away
    TD Bank
    3.6 miles away
    Bank of America
    3.7 miles away

    Hospitals

    Holyoke Medical Center
    0.9 miles away
    Providence Behavioral Health Hospital
    2.9 miles away
    Emergency Off-Hour Gate
    5.1 miles away
    Baystate Medical Center
    6.2 miles away
    Shriners Hospitals for Children - Springfield
    6.6 miles away

    Pharmacies

    Walgreens
    0.8 miles away
    CVS/pharmacy
    1.7 miles away
    CVS Pharmacy
    2.4 miles away
    CVS
    7.1 miles away
    Serio's Pharmacy
    7.7 miles away

    Dentists

    Oakdale Dental Associates, PC
    0.9 miles away
    Hampshire Family Dental
    7.6 miles away
    Northampton Implant and Family Dentistry
    7.9 miles away
    Ragali and Walder Orthodontics
    8.7 miles away
    Aspen Dental
    8.8 miles away

    Parks

    East Mountain Wildlife Management Area
    0.1 miles away
    Community Field
    0.1 miles away
    Water Tower
    0.2 miles away
    Ashley Watershed
    0.4 miles away
    Wyatt Harper Park
    0.4 miles away

    Places of Worship

    First Church of Christ, Congregational
    8.0 miles away

    Shopping

    Holyoke Shopping Center
    1.6 miles away
    Thornes Marketplace
    7.6 miles away
    Tower Square Mall
    7.8 miles away
    Eastfield Mall
    9.2 miles away
    Mountain Farms Mall
    10.9 miles away

    Culture

    CitySpace
    4.5 miles away
    Chapin Auditorium
    4.7 miles away
    Rooke Theatre
    4.7 miles away
    Gettell Amphitheater
    4.9 miles away
    Hooker Auditorium
    4.9 miles away

    Restaurants

    Nick's Nest
    0.7 miles away
    Golden Chopsticks
    0.7 miles away
    Friendly's
    0.7 miles away
    Mrs. Mitchell's Kitchen
    1.6 miles away
    Dino's Pizza
    1.6 miles away

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    Google map of Day Brook Village Senior Living

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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