Hillsborough County Nursing Home

Summary of Reviews:

• Concerns about staff not being required to be vaccinated against COVID-19, raising safety concerns for the vulnerable population.
• Several reviews criticize the facility for being understaffed and having some incompetent staff members, with one describing it as a "prison-like nursing home."
• Positive experiences highlighted by some, mentioning attentive, scrupulous, and kind staff, with one reviewer recommending the facility based on their father's good care.
• Complaints about neglect and unprofessional behavior towards residents, including long wait times for assistance and lack of social activities.
• Appreciation for caring and conscientious staff by some family members, noting efforts to keep residents healthy and feeling cared for.
• Mixed reviews on the quality of food, with some finding it horrible and others appreciating the allowance of outside snacks.
• Comments on the facility being clean and organized, but pointing out issues such as nurses not answering call bells promptly.
• Tragic account of a death under the facility's care, questioning the competence of the staff.
• High praise for the staff from some reviewers, highlighting their immediate connection with families and patients.
• Criticism of the menu selection, particularly for evening dinner, and the attitude of some staff when answering questions.
• Observations of genuine care and affection from staff towards residents, with instances of staff giving hugs to residents.
• A report of a resident found sleeping on a bed without sheets or pillowcase, directly on the plastic bedding.

Overall, the reviews present a mixed picture of the facility, with some praising the staff's care and dedication, while others raise serious concerns about neglect, professionalism, and safety protocols.