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Heritage Hall Wise
9434 Coeburn Mountain Road, Wise, VA 24293
For Pricing & Availability
(800) 780-8101To Reach a Resident
(276) 328-2721Estimated Pricing
Price Comparison
Heritage Hall Wise Description
Heritage Hall Wise is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 12.0 miles outside the small town of Big Stone Gap, Virginia. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.3 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Wise
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Wise
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Fantastic facility and staff.
- Staff is friendly, helpful, and genuinely cares for all patients.
- Facility is always super clean with great teamwork resulting in excellent care.
- Positive environment with attentive and hardworking staff.
- Facility is clean, convenient, and provides high-quality care.
- Staff are described as smiling, caring, and the administration is praised for their dedication.
- Long-term employees highlight a loving, caring atmosphere and a strong rehabilitation team.
Negative Reviews:
- Reports of neglect, including a case where a resident's foot infection was poorly managed.
- Facility described as very understaffed, failing to meet basic patient needs.
- Some nurses described as rude, with instances of smart-mouthed behavior.
- Allegations of resident neglect and abuse, with reports of patients being left in unsanitary conditions.
Mixed Feedback:
- While many reviews praise the staff and cleanliness, concerns about staffing levels and patient care raise significant concerns.
- Some employees express pride in their work and the care provided, contrasting sharply with reports of neglect.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: March 1, 2001
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 97
Total current residents: 88
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-31 | 2021-10-15 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2021-08-31 | 2021-10-15 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-08-31 | 2021-10-15 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2021-08-31 | 2022-01-07 | E | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
What is in the Neighborhood
- The closest city is Big Stone Gap which is 12.0 miles away and has a population of 5,614 (very small town).
- The average income is $52,650, which is low compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 34
- Average Temperature: 56.2
- Day Breakdown: The area gets 189 days of rain, 28 days of snow and 147 days of sun
- Precipitation: 3.1 inches a year
- The crime rate is 2.64 per 100 people which is low compared to other cities.
- Violent Crime: 0.31 incidents per 100 people
- Property Crime: 2.01 incidents per 100 people
- Drug-Related Crime: 0.17 incidents per 100 people
- The average life expectancy in zip code is 74.03 years old, which is very low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Hometown IGA
1.3 miles awayFood City
1.9 miles awaySave-A-Lot
2.1 miles awayWalmart Supercenter
2.4 miles awayUnited Grocery Outlet
3.0 miles awayNone Found
None Found
Banks
Farmers & Miners Bank
1.2 miles awayFirst Bank & Trust
1.6 miles awayBB&T
2.1 miles awayBank of America
4.5 miles awayWells Fargo
4.5 miles awayHospitals
Mountain View Regional Medical Center
4.0 miles awayNorton Community Hospital
5.1 miles awayWellmont Lonesome Pine Hospital
12.4 miles awayDickenson Community Hospital
14.6 miles awayWhitesburg ARH Hospital
17.2 miles awayPharmacies
Norton Pharmacy
4.3 miles awayLonesome Pine Economy Drug
4.4 miles awayCVS Pharmacy
5.0 miles awayWildcat Pharmacy
10.8 miles awayRite Aid
13.7 miles awayDentists
Designing Smiles Cosmetic Dental Center
2.6 miles awayDavid Narramore
18.0 miles awayParks
Betty J. Gilliam Sculpture Garden
0.3 miles awayArrowhead Park
1.0 miles awayVeldon D. Dotson Recreation Park
1.4 miles awayWise
1.4 miles awayClear Creek Park
2.7 miles awayNone Found
None Found
Culture
Park Avenue Theatre
4.5 miles awayCoal Miners Memorial Theater
21.8 miles awayRestaurants
Moon Dog Brick Oven Pizza
1.6 miles awayReno’s Roadhouse
2.0 miles awayHuddle House
2.1 miles awayChina Garden Buffet
2.1 miles awayNut's Grille & Subs
2.1 miles awayGet exact pricing & check availability
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Disclaimer
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Get exact pricing & check availability
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