📞 Call for pricing and availability: (800) 780-8101
Henrico Health & Rehabilitation Center
561 North Airport Drive, Highland Springs, VA 23075
For Pricing & Availability
(800) 780-8101To Reach a Resident
(804) 737-0172Estimated Pricing
Price Comparison
Henrico Health & Rehabilitation Center Description
Henrico Health & Rehabilitation Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in the town of Highland Springs, Virginia. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.4 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Highland Springs
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Henrico Health and Rehabilitation Center present a mixed picture, with some highlighting positive experiences and others expressing significant concerns.
- Several reviewers, including staff members, praise the facility for its great working environment, teamwork, and the care provided to residents.
- Positive experiences from visitors mention wonderful visitations, helpful and friendly staff, and a comfortable environment for their loved ones.
- Some reviews commend the rehabilitation program, professional staff, delicious food, and the overall improvement in the facility's direction in recent months.
- Concerns raised include issues with professionalism, staffing levels, and the quality of care. Specific complaints mention unreturned calls, lack of continuity in care, and instances of neglect or inadequate attention to residents' needs.
- One review explicitly advises against choosing the facility, citing a lack of professionalism, poor communication, and safety concerns.
- Another review expresses dissatisfaction with the administrative aspects and the overall experience, despite a high Medicare rating and positive online reviews prior to admission.
- There are also mentions of the facility being understaffed, with reports of residents not receiving timely assistance or proper hygiene care.
- However, there are acknowledgments of ongoing improvements, particularly in staffing and care, with some reviewers expressing cautious optimism.
In summary, while there are numerous accounts of positive interactions and improvements at Henrico Health and Rehabilitation Center, there are also significant concerns that potential clients and their families may want to consider.
Reviews
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Health
Services
Activities
Community Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: July 6, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 118
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 41
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $143663
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-09-20 | 2021-10-04 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-09-20 | 2021-10-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2021-09-10 | 2021-11-30 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2018-11-02 | 2019-01-14 | D | Construction Deficiencies | Meet other general requirements. |
| 2018-11-02 | 2019-03-28 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2018-11-02 | 2019-01-14 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-11-02 | 2019-01-14 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2018-11-02 | 2019-01-14 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-11-02 | 2019-01-14 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-11-02 | 2019-03-28 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-11-02 | 2019-01-14 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-11-02 | 2019-01-14 | E | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2018-11-02 | 2019-01-14 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2018-11-02 | 2019-01-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2018-11-02 | 2019-01-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-10-25 | 2018-11-23 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2018-10-25 | 2018-11-23 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2018-10-25 | 2018-11-23 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2018-10-25 | 2018-11-23 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2018-10-25 | 2018-11-23 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-09-10 | $48,255 |
| 2021-09-10 | $66,427 |
| 2023-01-26 | $64,636 |
| 2023-03-15 | $12,600 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-09-10 | 96 |
What is in the Neighborhood
- The closest city is Highland Springs which is 1.0 miles away and has a population of 15,711 (small town).
- The average income is $38,665, which is very low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 40
- Average Temperature: 62.9
- Day Breakdown: The area gets 143 days of rain, 7 days of snow and 213 days of sun
- Precipitation: 1.7 inches a year
- The average life expectancy in zip code is 78.68 years old, which is high compared to other zip codes.
- Air Quality: Good Days 225.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Shoppers Value Foods
0.7 miles awayFood Lion
1.8 miles awayPublix
2.5 miles awaySave-A-Lot
2.7 miles awayKroger
2.7 miles awayNone Found
Bus Stations
Nine Mile & Airport
0.6 miles awayNine Mile & Tech
0.6 miles awayNine Mile & Quince
0.6 miles awayNine Mile & Banks
0.7 miles awayNine Mile & Oak
0.7 miles awayBanks
Wells Fargo
0.8 miles awaySunTrust
2.6 miles awayBB&T
2.6 miles awayBank of America
2.6 miles awayAtlantic Union Bank
2.8 miles awayHospitals
Richmond Community Hospital
5.2 miles awayVCU Medical Center
6.4 miles awayNorthSide Hospital
7.0 miles awayVCU Trauma Center
7.1 miles awayMemorial Regional Medical Center
7.2 miles awayPharmacies
CVS Pharmacy
0.6 miles awayWalgreens
2.7 miles awayKroger Pharmacy
2.8 miles awayRite Aid
4.0 miles awayLee Davis Pharmacy
5.3 miles awayDentists
Dominion Orthodontics
2.8 miles awayGale F. Jones, DDS
2.9 miles awayDentist
2.9 miles awayVirginia Family Dentistry
5.1 miles awayChildren's Dentistry & Orthodonics
5.3 miles awayParks
Sandston Recreation Area
1.1 miles awayThe Springs Recreation Center
1.4 miles awaySandston
1.5 miles awayRichmond National Battlefield Park
1.6 miles awayRobinson Park
2.3 miles awayNone Found
Shopping
Virginia Center Commons Mall
12.1 miles awayRegency Square
14.6 miles awayChesterfield Towne Center
16.5 miles awayShort Pump Town Center
18.5 miles awayCulture
The Robinson Theater
5.4 miles awayThe National
6.8 miles awayRichmond CenterStage
6.9 miles awayHippodrome Theater
7.0 miles awaySEDIMENT ARTS
7.2 miles awayRestaurants
The Patron
1.5 miles awayGreat Wall Restaurant
1.8 miles awayMa & Pa's Diner
2.1 miles awayWaffle House
2.2 miles awayMexico Restaurant
2.4 miles awayGet exact pricing & check availability
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