📞 Call for pricing and availability: (800) 780-8101

Heather Hill Healthcare Center

6630 Kentucky Ave, New Port Richey, FL 34653

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(727) 849-6939

Estimated Pricing

Studio
Estimated $3,297

Price Comparison

  • Average City Price: $3,454
  • Average State Price: $4,755
  • Average National Price: $5,673


  • Heather Hill Healthcare Center Description

    Heather Hill Healthcare Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of New Port Richey East, Florida. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 6.8 out of 10 making it the 14th highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in New Port Richey

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in New Port Richey

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in New Port Richey


    Community Reviews

    7.4
    Heather Hill Healthcare Center
    Based on My Caring Plan's proprietary scoring, including 54 reviews across the web

    Ranking

  • Ranking in City: 13 out of 20 communities in New Port Richey
  • Ranking in State: 1597 out of 2240 communities in FL
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of Heather Hill Healthcare Center present a mixed picture, with some praising the facility and staff, while others express significant concerns.

    • Several reviewers commend the facility for its cleanliness, caring and professional staff, and the quality of care provided to residents, including those with dementia.
    • Positive experiences highlight the facility's family-oriented atmosphere, excellent therapy team, and the compassionate care provided by nurses and CNAs.
    • Some reviewers, including a contractor and family members of residents, note the facility's well-maintained environment and the hardworking, friendly staff.
    • However, there are numerous negative reviews describing the facility as understaffed, with poor customer service, and instances of inadequate care.
    • Concerns include substandard food, lack of attention to residents, and allegations of neglect and unprofessional behavior by some staff members.
    • One review mentions a secure memory unit for patients with dementia, which is seen as a positive aspect for safety but criticized by another reviewer for confining patients.
    • Agency CNAs report issues with shift cancellations and a lack of continuity in care due to minimal permanent staff.
    • Some reviews express dissatisfaction with the facility's management and call for a deeper investigation into its practices.

    In summary, while Heather Hill Healthcare Center has received commendation for certain aspects of its care and staff, there are significant concerns regarding staffing levels, resident treatment, and overall management. Prospective residents and their families are advised to consider these reviews carefully.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Pharmaceutical

    Laboratory and radiology services

    End-of-life or hospice care

    Respite care

    Medications

    Caregiver


    Services

    Laundry services

    Short term care

    Long- and short-term care


    Activities

    Social and educational activities

    Fitness

    Art


    Room Amenities

    A secure environment


    Dining

    Nutritional therapy


    Transportation

    Limited transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: May 1, 1979
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 105
    Total current residents: 83
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 6
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $20003


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-03-16 2022-04-16 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-03-16 2022-04-16 D Egress Deficiencies Have exits that are accessible at all times.
    2021-01-14 2021-02-01 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-01-14 2021-02-01 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-08-30 2019-09-27 D Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2019-08-30 2019-09-27 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-08-30 2019-09-27 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-08-30 2019-09-27 D Egress Deficiencies Have exits that are accessible at all times.
    2019-08-30 2019-09-27 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-08-30 2019-09-27 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-08-30 2019-09-27 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-23 2023-02-21 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2023-01-23 2023-02-21 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2022-03-16 2022-04-16 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-03-16 2022-04-16 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-03-16 2022-06-07 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-03-16 2022-04-16 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-03-16 2022-04-16 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-03-16 2022-06-07 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2022-03-16 2022-06-07 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-03-16 2022-04-16 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-03-16 2022-06-07 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-03-16 2022-06-07 E Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2022-03-16 2022-06-07 D Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2021-01-15 2021-02-09 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-01-15 2021-02-09 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-01-15 2021-02-09 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2021-01-15 2021-02-09 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-09-23 2020-10-19 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2020-09-23 2020-10-19 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-08-28 2019-09-27 E Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2019-08-28 2019-09-27 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-08-28 2019-09-27 D Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2018-05-10 $14,076
    2020-09-23 $15,333
    2022-03-16 $7,185
    2022-03-16 $4,670

    What is in the Neighborhood

    General Area Overview
    • The closest city is New Port Richey East which is 0.8 miles away and has a population of 10,036 (small town).
    • The average income is $42,556, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 61
      • Average Temperature: 75.3
      • Day Breakdown: The area gets 187 days of rain and 177 days of sun
      • Precipitation: 2.4 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 76.32 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 155.0, Moderate Days 26.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Winn-Dixie
    0.2 miles away
    Wright's natural market
    1.0 miles away
    Publix
    1.8 miles away
    Walmart Supercenter
    2.0 miles away
    Walmart Neighborhood Market
    2.5 miles away

    None Found

    Bus Stations

    Madison & Indiana
    0.7 miles away
    Madison & Virginia
    0.7 miles away
    PCPT Route 21
    3.6 miles away
    PCPT route 21
    4.6 miles away
    PCPT ROUTE 21
    5.5 miles away

    Banks

    Wells Fargo
    0.1 miles away
    BB&T
    0.2 miles away
    SunTrust
    1.4 miles away
    Bank Atlantic
    1.8 miles away
    Chase
    2.2 miles away

    Hospitals

    Morton Plant North Bay Hospital
    0.5 miles away
    Medical Center of Trinity Behavioral Health
    1.7 miles away
    BayCare Behavioral Health
    2.0 miles away
    Medical Center of Trinity
    4.4 miles away
    BayCare Outpatient Medical Park
    4.7 miles away

    Pharmacies

    Walgreens
    2.5 miles away
    CVS Pharmacy
    3.8 miles away
    CVS
    6.1 miles away
    Walgreen's
    13.5 miles away
    CVS pharmacy;CVS Pharmacy
    15.5 miles away

    Dentists

    Aspen Dental
    2.5 miles away
    Monticolo Family & Sedation Dentistry
    2.8 miles away
    A Glamorous Smile
    5.2 miles away
    Trinity Dental Care
    5.3 miles away
    Trinity Village Dental
    6.1 miles away

    Parks

    Healing Garden
    0.6 miles away
    Sims Park
    0.9 miles away
    Frances Avenue Park
    1.0 miles away
    Pinehill Park
    1.1 miles away
    James E. Grey Preserve
    1.1 miles away

    None Found

    Shopping

    Gulf View Square Mall
    2.5 miles away
    Citrus Park Shopping Mall
    15.0 miles away
    Westfield Countryside Mall
    16.5 miles away
    Carrollwood Commons
    16.8 miles away
    Oakbrook Plaza
    16.9 miles away

    Culture

    Richey Suncoast Theatre
    1.0 miles away
    Lois Bajor Fine Art- Mermaid Studio
    8.6 miles away
    Show Palace Dinner Theater
    9.6 miles away
    Safety Harbor Art & MUsic Center (SHAMc)
    18.2 miles away
    Syd Entel Galleries
    18.3 miles away

    Restaurants

    Johnny Grits
    1.0 miles away
    Cristiano's Pizza
    1.0 miles away
    Dulcet
    1.0 miles away
    Kazu's Sushi
    1.0 miles away
    Jimmy's Restaurant
    1.1 miles away

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    Google map of Heather Hill Healthcare Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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