📞 Call for pricing and availability: (800) 780-8101
Heather Hill Healthcare Center
6630 Kentucky Ave, New Port Richey, FL 34653
For Pricing & Availability
(800) 780-8101To Reach a Resident
(727) 849-6939Estimated Pricing
Price Comparison
Heather Hill Healthcare Center Description
Heather Hill Healthcare Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of New Port Richey East, Florida. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.8 out of 10 making it the 14th highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in New Port Richey
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in New Port Richey
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Heather Hill Healthcare Center present a mixed picture, with some praising the facility and staff, while others express significant concerns.
- Several reviewers commend the facility for its cleanliness, caring and professional staff, and the quality of care provided to residents, including those with dementia.
- Positive experiences highlight the facility's family-oriented atmosphere, excellent therapy team, and the compassionate care provided by nurses and CNAs.
- Some reviewers, including a contractor and family members of residents, note the facility's well-maintained environment and the hardworking, friendly staff.
- However, there are numerous negative reviews describing the facility as understaffed, with poor customer service, and instances of inadequate care.
- Concerns include substandard food, lack of attention to residents, and allegations of neglect and unprofessional behavior by some staff members.
- One review mentions a secure memory unit for patients with dementia, which is seen as a positive aspect for safety but criticized by another reviewer for confining patients.
- Agency CNAs report issues with shift cancellations and a lack of continuity in care due to minimal permanent staff.
- Some reviews express dissatisfaction with the facility's management and call for a deeper investigation into its practices.
In summary, while Heather Hill Healthcare Center has received commendation for certain aspects of its care and staff, there are significant concerns regarding staffing levels, resident treatment, and overall management. Prospective residents and their families are advised to consider these reviews carefully.
Reviews
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Health
Services
Activities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: May 1, 1979
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 105
Total current residents: 83
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 6
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $20003
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-16 | 2022-04-16 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-03-16 | 2022-04-16 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2021-01-14 | 2021-02-01 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-01-14 | 2021-02-01 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-08-30 | 2019-09-27 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2019-08-30 | 2019-09-27 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-08-30 | 2019-09-27 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-08-30 | 2019-09-27 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2019-08-30 | 2019-09-27 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-08-30 | 2019-09-27 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-08-30 | 2019-09-27 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-23 | 2023-02-21 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2023-01-23 | 2023-02-21 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-03-16 | 2022-04-16 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-03-16 | 2022-04-16 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-03-16 | 2022-06-07 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-03-16 | 2022-04-16 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-03-16 | 2022-04-16 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-03-16 | 2022-06-07 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-03-16 | 2022-06-07 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-03-16 | 2022-04-16 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-03-16 | 2022-06-07 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-03-16 | 2022-06-07 | E | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2022-03-16 | 2022-06-07 | D | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2021-01-15 | 2021-02-09 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-01-15 | 2021-02-09 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-01-15 | 2021-02-09 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-01-15 | 2021-02-09 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-09-23 | 2020-10-19 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-09-23 | 2020-10-19 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-08-28 | 2019-09-27 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2019-08-28 | 2019-09-27 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-08-28 | 2019-09-27 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-05-10 | $14,076 |
| 2020-09-23 | $15,333 |
| 2022-03-16 | $7,185 |
| 2022-03-16 | $4,670 |
What is in the Neighborhood
- The closest city is New Port Richey East which is 0.8 miles away and has a population of 10,036 (small town).
- The average income is $42,556, which is very low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 61
- Average Temperature: 75.3
- Day Breakdown: The area gets 187 days of rain and 177 days of sun
- Precipitation: 2.4 inches a year
- The average life expectancy in zip code is 76.32 years old, which is low compared to other zip codes.
- Air Quality: Good Days 155.0, Moderate Days 26.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Winn-Dixie
0.2 miles awayWright's natural market
1.0 miles awayPublix
1.8 miles awayWalmart Supercenter
2.0 miles awayWalmart Neighborhood Market
2.5 miles awayNone Found
Bus Stations
Madison & Indiana
0.7 miles awayMadison & Virginia
0.7 miles awayPCPT Route 21
3.6 miles awayPCPT route 21
4.6 miles awayPCPT ROUTE 21
5.5 miles awayBanks
Wells Fargo
0.1 miles awayBB&T
0.2 miles awaySunTrust
1.4 miles awayBank Atlantic
1.8 miles awayChase
2.2 miles awayHospitals
Morton Plant North Bay Hospital
0.5 miles awayMedical Center of Trinity Behavioral Health
1.7 miles awayBayCare Behavioral Health
2.0 miles awayMedical Center of Trinity
4.4 miles awayBayCare Outpatient Medical Park
4.7 miles awayPharmacies
Walgreens
2.5 miles awayCVS Pharmacy
3.8 miles awayCVS
6.1 miles awayWalgreen's
13.5 miles awayCVS pharmacy;CVS Pharmacy
15.5 miles awayDentists
Aspen Dental
2.5 miles awayMonticolo Family & Sedation Dentistry
2.8 miles awayA Glamorous Smile
5.2 miles awayTrinity Dental Care
5.3 miles awayTrinity Village Dental
6.1 miles awayParks
Healing Garden
0.6 miles awaySims Park
0.9 miles awayFrances Avenue Park
1.0 miles awayPinehill Park
1.1 miles awayJames E. Grey Preserve
1.1 miles awayNone Found
Shopping
Gulf View Square Mall
2.5 miles awayCitrus Park Shopping Mall
15.0 miles awayWestfield Countryside Mall
16.5 miles awayCarrollwood Commons
16.8 miles awayOakbrook Plaza
16.9 miles awayCulture
Richey Suncoast Theatre
1.0 miles awayLois Bajor Fine Art- Mermaid Studio
8.6 miles awayShow Palace Dinner Theater
9.6 miles awaySafety Harbor Art & MUsic Center (SHAMc)
18.2 miles awaySyd Entel Galleries
18.3 miles awayRestaurants
Johnny Grits
1.0 miles awayCristiano's Pizza
1.0 miles awayDulcet
1.0 miles awayKazu's Sushi
1.0 miles awayJimmy's Restaurant
1.1 miles awayGet exact pricing & check availability
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