📞 Call for pricing and availability: (800) 780-8101
Heartland Health Care Center Orange Park
570 Wells Rd, Orange Park, FL 32073
For Pricing & Availability
(800) 780-8101To Reach a Resident
(904) 264-3912Estimated Pricing
Price Comparison
Heartland Health Care Center Orange Park Description
Heartland Health Care Center Orange Park is a community that offers nursing care and is located in the small town of Orange Park, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7 out of 10 making it the 9th highest rated community in the city out of 12 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Orange Park
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the senior living facility present a mixed picture, highlighting both positive and negative experiences. Many reviewers commend the kindness and helpfulness of the administrative staff, receptionists, and CNAs, noting their open-door policy and quick resolution of issues. The physical therapy staff, in particular, receives high praise for their effective methods and caring approach, significantly aiding in rehabilitation.
However, there are notable concerns regarding certain staff members, including temporary directors and scheduling coordinators, described as rude and unhelpful. Some reviews also mention issues with understaffing, leading to challenges in patient care and communication. The facility's cleanliness and organization are generally appreciated, but there are complaints about the quality of the food and the timeliness of medication administration.
Several reviewers express frustration with unprofessional behavior from some staff, including instances of hanging up on callers seeking information about their loved ones. Despite these criticisms, there are positive remarks about the facility's environment, with one review highlighting the well-kept grounds and welcoming lobby.
Overall, while there are areas of concern that need addressing, particularly in staff behavior and communication, many reviewers acknowledge the caring nature of the majority of the staff and the effective rehabilitation services provided.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: April 26, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 97
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $16275
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-04 | 2023-02-06 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-01-04 | 2023-02-06 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-05-29 | 2019-07-03 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2019-05-29 | 2019-07-03 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-05-29 | 2019-07-03 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-29 | 2019-07-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-06 | 2023-02-28 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2023-01-06 | 2023-02-06 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-01-06 | 2023-02-06 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2023-01-06 | 2023-02-06 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-06 | 2023-02-06 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-01-06 | 2023-02-06 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2023-01-06 | 2023-02-28 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-01-06 | 2023-03-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-01-06 | 2023-02-28 | F | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-02-24 | 2022-03-30 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2022-02-24 | 2022-03-30 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-05-27 | 2021-07-05 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-05-27 | 2021-07-06 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-05-27 | 2021-07-07 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-05-27 | 2021-07-06 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-05-27 | 2021-07-05 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-05-27 | 2021-07-05 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-05-27 | 2021-07-05 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-05-27 | 2021-07-12 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-05-27 | 2021-07-07 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-05-27 | 2021-07-06 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-04-22 | 2021-06-04 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-04-22 | 2021-06-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-04-22 | 2021-06-04 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-01-20 | 2021-02-19 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2020-11-24 | 2020-12-30 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-05-31 | 2019-07-03 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-05-31 | 2019-07-03 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2019-05-31 | 2019-07-03 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-05-31 | 2019-07-03 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-05-31 | $15,253 |
| 2021-04-22 | $14,638 |
| 2021-12-27 | $650 |
| 2022-01-24 | $987 |
What is in the Neighborhood
- The closest city is Orange Park which is 1.4 miles away and has a population of 8,702 (very small town).
- The average income is $57,358, which is average compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 59
- Average Temperature: 75.0
- Day Breakdown: The area gets 178 days of rain and 186 days of sun
- Precipitation: 1.1 inches a year
- The average life expectancy in zip code is 77.19 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Winn-Dixie
1.4 miles awayPublix
2.2 miles awaySam's Club
2.4 miles awayCostco
3.1 miles awayWalmart Supercenter
3.4 miles awayNone Found
Bus Stations
1978
7.7 miles awayMyrtle Avenue
8.1 miles awayRoute 5 - Park St. & Cherry St.
8.4 miles awayRoute 5 - Park St. & King St.
8.6 miles awayBanks
First Union National Bank
0.3 miles awayBBVA Compass
2.0 miles away121 Finance Credit Union
2.1 miles awayVyStar
2.1 miles awayNavy Federal Credit Union
2.3 miles awayHospitals
Naval Hospital Jacksonville
2.0 miles awayOrange Park Medical Center
2.1 miles awayLife Care Center
2.4 miles awayPark West ER
5.0 miles awayCareSpot Urgent Care - Mandarin
5.3 miles awayPharmacies
Walgreens
1.3 miles awayCVS Pharmacy
4.7 miles awayHealth Mart & Compounding Pharmacy
6.7 miles awayBrooks Rehabilitation
6.7 miles awayOwens Pharmacy
8.9 miles awayDentists
Aspen Dental
2.1 miles awayIvory Dental
4.7 miles awayDavid & Associate Dentistry
4.9 miles awayArgyle Family Dentistry
7.1 miles awayDentistry 4 Kids
7.2 miles awayParks
Orange Park Sports & Recreational Park
0.9 miles awayOrange Park Station
1.3 miles awayClarke House Park
1.3 miles awayOrange Park
1.3 miles awayTC Miller Community Center
1.3 miles awayNone Found
Shopping
Orange Park Mall
1.5 miles awayCulture
Murray Hill Art Center
8.7 miles awayTheatre Jacksonville
8.7 miles awayMurray Hill Theatre
8.7 miles awayFriday Musicale Auditorium
9.3 miles awayFriday Musicale L'Engle Hall
9.3 miles awayRestaurants
4 Rivers Smokehouse
0.3 miles awayWaffle House
0.4 miles awayCracker Barrel
0.5 miles awayChili's
0.9 miles awaySteak 'n Shake
1.0 miles awayGet exact pricing & check availability
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