📞 Call for pricing and availability: (800) 780-8101

Heartland Health Care Center Of South Jacksonville

3648 University Blvd S, Jacksonville, FL 32216

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(904) 733-7440

Estimated Pricing

Studio
Estimated $6,407

Price Comparison

  • Average City Price: $6,922
  • Average State Price: $6,293
  • Average National Price: $7,508


  • Heartland Health Care Center Of South Jacksonville Description

    Heartland Health Care Center Of South Jacksonville is a community that offers nursing care and is about 4.4 miles outside Jacksonville, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 3.8 out of 10 making it the 88th highest rated community in the city out of 89 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Jacksonville


    Community Reviews

    3.8
    Heartland Health Care Center Of South Jacksonville
    Based on My Caring Plan's proprietary scoring, including 12 reviews across the web

    Ranking

  • Ranking in City: 89 out of 90 communities in Jacksonville
  • Ranking in State: 2227 out of 2240 communities in FL
  • Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews express serious concerns about cleanliness, staff behavior, and overall care quality. Complaints include unclean facilities, rude and unresponsive staff, and inadequate medical and personal care.
    • Issues with medication management and adherence to special dietary needs were highlighted, posing risks to patients with specific health conditions.
    • Some reviewers noted a lack of activities and amenities for residents, contributing to an unwelcoming and institutional atmosphere.
    • Concerns were raised about the safety of residents, including the absence of bed rails and incidents where residents were injured due to lack of timely assistance.
    • There were mixed reviews about the food quality, with some finding it acceptable and others describing it as poor.
    • A few positive comments were made regarding the physical therapy services and the cleanliness of the facility, though these were overshadowed by the negative feedback.
    • Communication and management issues were frequently mentioned, with families feeling left out of care plans and experiencing difficulties with discharge and medication procedures.
    • Overall, the majority of reviews strongly advise against choosing this facility for loved ones, citing a lack of care, professionalism, and respect from the staff and administration.


    Reviews

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: July 1, 1980
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 117
    Total current residents: 92
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $3169


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-20 2023-01-27 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2019-05-02 2019-07-03 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-05-02 2019-07-03 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-05-02 2019-07-03 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-05-02 2019-07-03 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-05-02 2019-07-03 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-05-02 2019-07-03 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-23 2023-04-14 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-03-23 2023-04-14 D Quality of Life and Care Deficiencies Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    2023-02-23 2023-03-14 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-12-22 2023-01-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-12-22 2023-01-27 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-05-20 2021-06-20 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-05-20 2021-06-20 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-05-20 2021-06-20 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-05-20 2021-06-20 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2021-05-20 2021-06-20 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-05-20 2021-06-20 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-04-19 2021-05-19 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-05-02 2019-06-18 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-05-02 2019-06-18 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2019-05-02 2019-06-18 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-05-02 2019-06-18 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-05-02 2019-06-18 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2019-05-02 2019-06-18 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-05-02 2019-06-18 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-05-02 2019-06-18 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-05-02 2019-06-18 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2019-05-02 2019-06-18 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2019-05-02 2019-06-18 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-05-02 2019-06-18 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-05-02 2019-06-18 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-05-02 2019-06-18 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2019-05-02 2019-06-18 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2019-05-02 2019-06-18 E Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2019-05-02 2019-06-18 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-05-02 2019-06-18 F Infection Control Deficiencies Implement a program that monitors antibiotic use.

    Fines

    Fine Date Fine Amount
    2022-09-06 $3,145
    2022-09-06 $3,169

    What is in the Neighborhood

    General Area Overview
    • The closest city is Jacksonville which is 4.4 miles away and has a population of 868,031 (medium sized city).
    • The average income is $51,062, which is low compared to other zip codes.
    • Weather
      • High Temperature: 87
      • Low Temperature: 58
      • Average Temperature: 74.6
      • Day Breakdown: The area gets 194 days of rain and 170 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 35.7 years old, average compared to other cities.
    • 8.69% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 9.87% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 5% Asian, 29% Black or African-American, 8% Hispanic or Latino, and 56% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 75.77 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 127.0, Moderate Days 55.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Hala's Mideast Eatery and Market
    0.6 miles away
    Taungzalat Asian Market
    0.6 miles away
    European Mix Grocery Market
    0.7 miles away
    La Grand Parada - Food Store
    0.7 miles away
    African Market
    0.7 miles away

    None Found

    Bus Stations

    8
    0.3 miles away
    50
    0.5 miles away
    33
    0.9 miles away
    Cesery
    2.7 miles away
    Southside/Beach
    2.9 miles away

    Banks

    Wells Fargo
    0.4 miles away
    121 Financial Credit Union
    3.1 miles away
    Bank of America
    3.2 miles away
    Chase
    3.2 miles away
    Alive Credit Union
    3.3 miles away

    Hospitals

    Memorial Hospital
    0.1 miles away
    Brooks Rehabilitation Hospital
    0.2 miles away
    Ten Broeck Hospital Jacksonville
    0.4 miles away
    Specialty Hospital Jacksonville
    1.4 miles away
    Wekiva Springs Center
    2.1 miles away

    Pharmacies

    Halliday's & Koivisto's Pharmacy
    0.4 miles away
    CVS Pharmacy
    0.8 miles away
    Health Mart & Compounding Pharmacy
    2.9 miles away
    Walgreens
    4.7 miles away
    Owens Pharmacy
    5.0 miles away

    Dentists

    Aspen Dental
    4.7 miles away
    Five Points Dental
    5.0 miles away
    Greenberg Dental and Orthodontics
    5.6 miles away
    Medure Dental
    6.1 miles away
    Kernan Dental Care
    6.9 miles away

    Parks

    Wurn Park
    0.7 miles away
    Cuba Hunter Park
    0.9 miles away
    Curtis Lovelace Park
    1.0 miles away
    Drew Park
    1.1 miles away
    Victoria Park
    1.1 miles away

    None Found

    Shopping

    Orange Park Mall
    10.5 miles away

    Culture

    Metropolitan Park Stage
    3.0 miles away
    Daily's Place
    3.1 miles away
    Theatre Jacksonville
    3.2 miles away
    Amphitheater
    3.4 miles away
    Creative Veins Performing Arts
    4.0 miles away

    Restaurants

    Sushi & Sub
    0.3 miles away
    Hunan Wok
    0.3 miles away
    Piccadilly Cafeteria
    0.4 miles away
    European Street Cafe
    0.5 miles away
    Karam's Mediterranean Grill
    0.5 miles away

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    Google map of Heartland Health Care Center Of South Jacksonville

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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