📞 Call for pricing and availability: (800) 780-8101
Hackett Hill Center
191 Hackett Hill Rd, Manchester, NH 03102
For Pricing & Availability
(800) 780-8101To Reach a Resident
(603) 668-8161Estimated Pricing
Price Comparison
Hackett Hill Center Description
Hackett Hill Center is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.5 miles outside the small town of South Hooksett, New Hampshire and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 7.3 out of 10 making it the 9th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Manchester
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Manchester
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Manchester
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Manchester
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews for Hackett Hill:
- Several reviews report negative experiences, including inadequate care, poor hygiene, lack of proper medical attention, and issues with staff communication and honesty. One review detailed a particularly distressing experience leading to a patient's death, with intentions to file grievances and investigate the facility further.
- Conversely, other reviews praise the facility, highlighting positive interactions with the staff, effective rehabilitation services, and a welcoming environment. Some patients reported significant improvements in their conditions and expressed gratitude towards specific staff members for their care and support.
- Feedback on the facility's cleanliness and maintenance varies, with some noting it as dirty and poorly managed, while others did not raise this as an issue.
- The quality of food received mixed reviews, with some patients finding it unpalatable and others satisfied with the alternatives offered.
- Recreational activities and therapy sessions, including physical and occupational therapy, were generally well-received, with several patients mentioning the positive impact on their recovery and morale.
- Communication and administrative issues were a common concern among dissatisfied reviewers, including unreturned calls and misinformation.
- Some reviews express a strong recommendation against the facility based on their experiences, while others highly recommend it for rehabilitation and care, indicating a divided opinion among past patients and their families.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
2
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Oct. 20, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 70
Total current residents: 66
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-08 | 2023-04-21 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-03-08 | 2023-04-21 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2023-03-08 | 2023-04-21 | C | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2023-03-08 | 2023-04-21 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-08 | 2023-04-21 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-08 | 2023-04-21 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2022-03-22 | 2022-04-12 | C | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-02-09 | 2021-02-22 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
What is in the Neighborhood
- The closest city is South Hooksett which is 2.5 miles away and has a population of 5,418 (very small town).
- The average income is $55,570, which is average compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 28
- Average Temperature: 52.0
- Day Breakdown: The area gets 110 days of rain, 33 days of snow and 220 days of sun
- Precipitation: 1.1 inches a year
- The median age is 37.3 years old, high compared to other cities.
- 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 13.16% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 3% Asian, 5% Black or African-American, 9% Hispanic or Latino, and 80% White.
- The crime rate is 7.42 per 100 people which is very high compared to other cities.
- Violent Crime: 2.19 incidents per 100 people
- Property Crime: 3.7 incidents per 100 people
- Drug-Related Crime: 0.66 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.3 miles awayMarket Basket
0.7 miles awayHannaford
2.1 miles awayShaw's
2.2 miles awayUncle Bob's Superette
3.1 miles awayNone Found
Bus Stations
Hackett Hill / Alliance (NB)
0.1 miles awayHackett Hill / JPS (SB)
0.1 miles awayFront / Northbrook (NB)
0.3 miles awayHooksett Walmart
0.4 miles awayHackett Hill / Old Hackett Hill (SB)
0.5 miles awayBanks
Bank of New Hampshire
2.3 miles awayBank of America
2.3 miles awayBellwether Community Credit Union
2.4 miles awayMerrimack County Savings Bank
2.4 miles awayNortheast Credit Union
2.4 miles awayHospitals
VA Medical Center
2.6 miles awayCatholic Medical Center
3.3 miles awayElliot Hospital
4.3 miles awayThe Elliot at River's Edge
4.4 miles awayNew Hampshire Hospital
11.2 miles awayPharmacies
CVS Pharmacy
1.1 miles awayWalgreens
2.3 miles awayRite Aid
2.4 miles awayKen's Pharmacy
4.6 miles awayElliot Pharmacy at River's Edge
4.6 miles awayDentists
Gerber Dental Group
2.3 miles awayKatz Endodontics
2.3 miles awayWebster Dental Associates
2.4 miles awayVachon Dental
2.5 miles awayChestnut Family Dental
2.6 miles awayParks
Manchester Cedar Swamp Preserve
0.2 miles awayStark Park
1.7 miles awayLivingston Park
1.9 miles awayBlack Brook Park
1.9 miles awaySamuel Blodget Park
2.0 miles awayNone Found
Shopping
Bedford Mall
5.6 miles awayMall of New Hampshire
6.2 miles awayAltitude Trampoline Park Concord
12.5 miles awaySteeplegate Mall
12.5 miles awaySam's Club
12.9 miles awayCulture
Roger Williams Studios
3.5 miles awayThe Palace Theatre
3.5 miles awayStudio 550 Art Center
3.8 miles awayThe Gallery at LaBelle Winery
10.6 miles awayCapitol Center For The Arts
11.5 miles awayRestaurants
Venice Old Style Pizza
1.9 miles awayPizza Man Restaurant and Bar
2.1 miles awayNew Happy Garden
2.1 miles awayShorty's Mexican Roadhouse
2.2 miles awayAsian Breeze
2.2 miles awayGet exact pricing & check availability
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