Gardens at Northridge

Summary of Reviews:

• Several reviews express significant concerns about the facility's staff, including allegations of unprofessional behavior, incompetence, and a lack of care for the elderly. Specific accusations include patient dumping, refusal to provide necessary medical care, and neglect leading to health complications.
• One review mentions a personal experience of poor communication and coordination regarding a patient's discharge and lost personal items, highlighting a perceived decline in care quality as the Medicare coverage period ends.
• Conversely, other reviews praise a different facility, Gardens at Northridge, for its welcoming environment, attentive staff, and comprehensive activities and amenities. Positive aspects noted include the quality of the living spaces, the variety of available activities, and the overall atmosphere of care and support.
• One reviewer shares a heartfelt appreciation for the compassionate care their father received in his last days at a facility, emphasizing the staff's supportiveness and kindness during a difficult time.
• A review detailing a post-operative care experience at Brookdale Skilled Nursing Home criticizes the facility for failing to provide adequate pain management, assistance with mobility, and preventive measures for complications, suggesting a lack of attention to patient needs and safety protocols.

Overall, the reviews present a mixed picture, with some facilities receiving high praise for their environment and care quality, while others are criticized for serious shortcomings in patient treatment and staff behavior.