📞 Call for pricing and availability: (800) 780-8101

Valley Palms Care Center

13400 Sherman Way, N Hollywood, CA 91605

Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(818) 983-0103

Estimated Pricing

Studio
Estimated $8,742

Price Comparison

  • Average City Price: $8,735
  • Average State Price: $7,474
  • Average National Price: $7,508


  • Valley Palms Care Center Description

    Valley Palms Care Center is a community that offers nursing care and rehabilitation and is about 5.7 miles outside the town of San Fernando, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.6 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in N Hollywood


    Community Reviews

    6.2
    Valley Palms Care Center
    Based on My Caring Plan's proprietary scoring, including 52 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in N Hollywood
  • Ranking in State: 3112 out of 3640 communities in CA
  • Food and Dining D

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviewers reported neglect, unclean conditions, and unprofessional staff. Complaints include nurses sleeping on the job, patients not receiving timely medication, and poor communication.
    • Some family members experienced difficulty with staff responsiveness, including hanging up phone calls and not facilitating communication with patients.
    • Concerns were raised about the quality of food and the overall care provided to the residents, with some describing it as the worst experience.
    • There were reports of patients' belongings going missing and a lack of physical therapy sessions as promised.
    • One reviewer mentioned a particularly distressing incident where a resident was left outside a doctor's office due to administrative errors.

    Positive Reviews:

    • Some patients and family members praised the facility, mentioning excellent service, cleanliness, and caring staff.
    • Specific staff members were highlighted for their exceptional care and responsiveness to patients' needs.
    • There were positive remarks about the rehabilitation services, with some patients noting significant improvements in their health and mobility.
    • The facility's environment, including clean floors and pleasant decorations, was appreciated by some visitors.
    • A few reviewers expressed gratitude for the attentive and kind treatment their loved ones received, contributing to their recovery.

    Mixed Reviews:

    • While some reviewers had a positive experience with the care and staff, others found the facility lacking in several areas, including patient care, cleanliness, and professionalism.
    • The quality of food and the condition of the facility received mixed feedback, with some finding it satisfactory and others not.


    Reviews

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    Valley Palms Care Center Videos


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    Health

    Rehabilitation Services

    Functional Mobility

    Physical Therapy

    Physician

    Long-term Care

    Hospice Care


    Activities

    Outings


    Dining

    Registered Dietitian

    Dietary Services


    Transportation

    Transportation Services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Jan. 1, 1973
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 99
    Total current residents: 93
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 27
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-06 2022-04-25 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2022-04-06 2022-04-25 C Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2022-04-06 2022-04-25 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2022-04-06 2022-04-25 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2022-04-06 2022-04-25 E Egress Deficiencies Have exits that are accessible at all times.
    2022-04-06 2022-04-25 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-04-06 2022-04-25 D Smoke Deficiencies Provide properly protected cooking facilities.
    2022-04-06 2022-04-25 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-04-06 2022-04-25 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2019-12-06 2020-01-06 C Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2019-12-06 2020-01-06 C Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2019-12-06 2020-01-06 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2019-12-06 2020-01-06 D Smoke Deficiencies Provide properly protected cooking facilities.
    2019-12-06 2020-01-06 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-12-06 2020-01-06 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-11-20 2018-12-14 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-11-20 2018-12-14 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-27 2023-07-13 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-06-27 2023-07-13 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2023-06-27 2023-07-13 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2023-06-07 2023-06-23 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2023-05-16 2023-05-26 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-05-16 2023-05-26 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-04-03 2023-04-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-04-03 2023-04-27 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-02-13 2023-02-22 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-01-23 2023-02-03 D Administration Deficiencies Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
    2022-12-30 2023-01-13 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-04-01 2022-04-25 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-04-01 2022-04-25 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-04-01 2022-04-25 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-04-01 2022-04-25 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2022-04-01 2022-04-25 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-04-01 2022-04-25 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-04-01 2022-04-25 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-04-01 2022-04-25 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2022-04-01 2022-04-25 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-04-01 2022-04-25 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-04-01 2022-04-25 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-04-01 2022-04-25 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-04-01 2022-04-25 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-07-24 2022-08-12 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-11-27 2019-12-24 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2019-11-27 2019-12-24 B Resident Assessment and Care Planning Deficiencies Ensure a qualified health professional conducts resident assessments.
    2019-11-27 2019-12-24 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-11-27 2019-12-24 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-11-27 2019-12-24 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-11-27 2019-12-24 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-11-27 2019-12-24 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-11-27 2019-12-24 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-11-27 2019-12-24 E Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2021-04-27 2021-05-12 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2021-04-27 2021-05-12 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-06 2021-03-18 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-03-06 2021-03-18 E Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-08-18 2020-08-31 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-11-19 2018-12-10 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2018-11-19 2018-12-10 C Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2018-11-19 2018-12-10 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2018-11-19 2018-12-10 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-11-19 2018-12-10 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-11-19 2018-12-10 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2018-11-19 2018-12-10 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2018-11-19 2018-12-10 B Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    What is in the Neighborhood

    General Area Overview
    • The closest city is San Fernando which is 5.7 miles away and has a population of 24,931 (small town).
    • The average income is $43,839, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 58
      • Average Temperature: 71.0
      • Day Breakdown: The area gets 48 days of rain and 316 days of sun
      • Precipitation: 0.4 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Ralphs
    0.4 miles away
    Super King
    1.4 miles away
    ALDI
    2.0 miles away
    Food 4 Less
    2.2 miles away
    El Super
    2.3 miles away

    Transportation

    Van Nuys
    1.4 miles away

    Bus Stations

    Victory / Bellaire
    1.3 miles away
    Amtrak
    1.5 miles away
    Woodland Hills Via Roscoe
    2.6 miles away

    Banks

    Western Union
    0.4 miles away
    Bank of America
    0.4 miles away
    Hanmi Bank
    1.3 miles away
    Chase
    1.7 miles away
    Los Angeles Federal Credit Union - Van Nuys Branch
    1.7 miles away

    Hospitals

    Kaiser Permanente Panorama City Medical Center
    1.2 miles away
    Valley Presbyterian Hospital
    2.1 miles away
    Mission Community Hospital
    2.2 miles away
    Rite Dentist
    2.7 miles away
    Sherman Oaks Hospital
    3.1 miles away

    Pharmacies

    Rite Aid
    0.4 miles away
    Mesa Pharmacy
    1.3 miles away
    Walgreens
    1.4 miles away
    Clinica Medica
    1.7 miles away
    Green Spot
    1.8 miles away

    Dentists

    1st Choice Dental
    1.2 miles away
    Aava Dental
    1.2 miles away
    Van Nuys Victory Dental
    1.6 miles away
    Valley Village Dental
    2.9 miles away
    Panorama Family Dentistry
    3.3 miles away

    Parks

    Valley Glen
    0.1 miles away
    Hartland Mini Park
    0.5 miles away
    Kittridge St. Mini Park
    0.7 miles away
    Van Nuys
    0.9 miles away
    Strathern Park West
    1.1 miles away

    Places of Worship

    Wilshire Boulevard Temple
    11.8 miles away
    Thien Hau Temple
    14.2 miles away
    La Iglesia de Nuestra Señora la Reina de los Ángeles
    14.5 miles away

    Shopping

    Panorama Mall
    2.0 miles away
    Westfield Fashion Square Mall
    3.0 miles away
    The Center
    3.9 miles away
    Sherman Oaks Galleria
    3.9 miles away
    Norwood Shopping Center
    4.0 miles away

    Culture

    Performing Arts
    2.5 miles away
    Acme Comedy
    3.9 miles away
    Innovative Actor's Studio
    4.2 miles away
    L.A. Connection Comedy Theatre
    5.1 miles away
    A World Of Color
    5.1 miles away

    Restaurants

    Norms
    0.3 miles away
    Denny’s
    0.3 miles away
    Brami's Pizza
    1.1 miles away
    Que Ricos
    1.1 miles away
    Numero Uno
    1.2 miles away

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    Google map of Valley Palms Care Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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