📞 Call for pricing and availability: (800) 780-8101
Franklin Hills Health & Rehab Center
6021 North Lidgerwood, Spokane, WA 99207
For Pricing & Availability
(800) 780-8101To Reach a Resident
(509) 489-3323Estimated Pricing
Price Comparison
Franklin Hills Health & Rehab Center Description
Franklin Hills Health & Rehab Center is a community that offers assisted living, nursing care, respite care, skilled nursing and rehabilitation and is about 2.5 miles outside the small town of Country Homes, Washington. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 8 out of 10 making it the 20th highest rated community in the city out of 51 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Spokane
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Spokane
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Spokane
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers praise the professional services, cleanliness, and the caring nature of the staff, describing them as extended family members.
- Improvements in food quality and overall resident satisfaction have been noted, with specific mention of better-tasting, home-style food following a change in kitchen management.
- Several employees, including the Director of Nursing, express pride in their work and the positive changes at the facility, highlighting a dedicated and motivated team focused on resident care.
- Residents and visitors commend the facility for its cleanliness, COVID precautions, and the friendly, helpful staff. The environment is described as pleasant, with adequate care provided.
Negative Reviews:
- Some reviews criticize the administration, mentioning issues with staff turnover attributed to management attitudes, and prioritizing finances over resident care.
- Concerns about neglect, inadequate medical and hygiene care, and failure to meet dietary needs are mentioned, including serious allegations of harm and distress to residents.
- Complaints about the facility include poor pain management, medication delays, and lack of weekend services, with one reviewer describing the food as "beyond disgusting."
- There are reports of administrative issues, such as incorrect discharge paperwork, which raised concerns about privacy and competence.
Mixed Feedback:
- While many reviews highlight the caring and dedicated staff, there are contrasting reports of neglect and administrative problems.
- The facility has been described both as a clean, welcoming environment and as a place with serious care and management issues.
Overall, the reviews of Franklin Hills present a mixed picture, with many praising the staff and improvements in care, while others raise significant concerns about management and resident treatment.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 100
Total current residents: 66
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 7
Number of
substantiated complaints: 21
Number of payment denials: 1
Number of fines: 8
Total cost of fines: $172406
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2020-02-27 | 2020-03-04 | C | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2020-02-27 | 2020-03-25 | C | Emergency Preparedness Deficiencies | Create arrangements with other facilities to receive patients. |
| 2020-02-27 | 2020-03-05 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2020-02-27 | 2020-03-19 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-02-27 | 2020-03-05 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2020-02-27 | 2020-03-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-02-27 | 2020-03-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-12-05 | 2019-01-03 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
| 2018-12-05 | 2019-01-03 | C | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
| 2018-12-05 | 2019-01-03 | C | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2018-12-05 | 2019-01-03 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-12-05 | 2019-01-03 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-12-05 | 2019-01-03 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-12-05 | 2019-01-03 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-12-05 | 2019-01-03 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2018-12-05 | 2019-01-03 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-08-07 | 2020-09-02 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2017-10-11 | 2017-11-17 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2017-10-11 | 2017-11-17 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2017-10-11 | 2017-11-17 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2017-10-11 | 2017-11-17 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2017-10-11 | 2017-11-17 | D | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2017-10-11 | 2017-11-17 | F | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2017-10-11 | 2017-11-17 | D | Services Deficiencies | Meet other general requirements that are deficient. |
| 2017-10-11 | 2017-11-17 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2017-10-11 | 2017-11-17 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2017-10-11 | 2017-11-17 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2017-10-11 | 2017-11-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-10-02 | $20,280 |
| 2017-11-30 | $9,428 |
| 2018-03-30 | $35,045 |
| 2018-08-30 | $18,922 |
| 2018-11-20 | $28,594 |
| 2018-11-20 | $28,593 |
| 2021-01-11 | $88,062 |
| 2021-01-11 | $135,480 |
| 2021-07-05 | $1,000 |
| 2021-07-05 | $650 |
| 2021-07-12 | $1,500 |
| 2021-07-19 | $2,000 |
| 2021-08-02 | $9,750 |
| 2021-08-02 | $15,000 |
| 2022-01-03 | $1,625 |
| 2022-02-28 | $16,100 |
| 2022-02-28 | $10,465 |
| 2023-04-20 | $58,354 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-08-02 | 3 |
What is in the Neighborhood
- The closest city is Country Homes which is 2.5 miles away and has a population of 5,841 (very small town).
- The average income is $40,464, which is very low compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 28
- Average Temperature: 51.0
- Day Breakdown: The area gets 101 days of rain, 54 days of snow and 208 days of sun
- Precipitation: 1.2 inches a year
- The median age is 36.6 years old, high compared to other cities.
- 8.46% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 6.21% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 3% American Indian and Alaska Native, 3% Asian, 4% Black or African-American, 5% Hispanic or Latino, and 82% White.
- The crime rate is 12.88 per 100 people which is very high compared to other cities.
- Violent Crime: 2.54 incidents per 100 people
- Property Crime: 9.07 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 77.72 years old, which is average compared to other zip codes.
- Air Quality: Good Days 195.0, Moderate Days 17.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
De Leon Foods
0.1 miles awayTrader Joe's
0.3 miles awayAlbertsons
0.7 miles awaySafeway
0.9 miles awayNatural Grocers
0.9 miles awayNone Found
Bus Stations
Lidgerwood @ Dalke
0.1 miles awayLidgerwood @ Central (Holy Family)
0.1 miles awayLidgerwood @ Columbia (Holy Family)
0.1 miles awayLidgerwood @ Francis
0.1 miles awayFrancis @ Lidgerwood
0.2 miles awayBanks
Spokane Media Federal Credit Union
0.1 miles awayChase
0.4 miles awayBanner Bank
0.4 miles awayWashington Federal
0.4 miles awayNumerica Credit Union - Lyons Branch
0.4 miles awayHospitals
Providence Holy Family Hospital
0.1 miles awayMann-Grandstaff VA Medical Center
3.3 miles awayInland Northwest Behavioral Health
4.2 miles awayMultiCare Deaconess Hospital
4.2 miles awayProvidence Sacred Heart Medical Center and Children's Hospital
4.3 miles awayPharmacies
Rite Aid
0.2 miles awayWalgreens
1.2 miles awayThe Medicine Shoppe
2.7 miles awayRiverpoint Pharmacy
2.8 miles awaySafeway
2.8 miles awayDentists
Comfort Dental
0.4 miles awayFamily Dentistry
0.7 miles awayBright Now! Dental
0.9 miles awayCascade Dental Care - North Spokane
1.2 miles awayTamarack Dental
1.3 miles awayParks
Franklin Park
0.4 miles awayNevada Park
0.4 miles awayRuth Park
0.4 miles awaySunburst Park
0.5 miles awayContempo Spokane MHP
0.8 miles awayNone Found
Shopping
NorthTown Mall
0.6 miles awayGarland Court
1.5 miles awayWhitworth Mini Mall
2.5 miles awayLogan Square
2.8 miles awayThe Flour Mill
3.3 miles awayCulture
Myrtle Woldson Performing Arts Center
3.1 miles awaySpokane Civic Theater
3.2 miles awayINB Performing Arts Center
3.6 miles awayKnitting Factory
3.9 miles awayBing Crosby Theater
3.9 miles awayRestaurants
Pho Thinh
0.2 miles awayTomato Street
0.2 miles awayShari's
0.3 miles awayThai Bamboo
0.4 miles awaySpike's Philly's & More
0.4 miles awayGet exact pricing & check availability
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