📞 Call for pricing and availability: (800) 780-8101
Elaine Center At Hadley
20 North Maple Street, Hadley, MA 01035
For Pricing & Availability
(800) 780-8101To Reach a Resident
(413) 584-5057Estimated Pricing
Price Comparison
Elaine Center At Hadley Description
Elaine Center At Hadley is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Amherst, Massachusetts and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 8 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Hadley
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Hadley
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Hadley
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Hadley
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- There are mixed reviews regarding the professionalism and management of the facility. Some reviewers experienced unprofessional hiring processes and poor management, leading to concerns about staff treatment and patient care.
- Many reviewers praise the care provided to their loved ones, highlighting the kindness, thoroughness, and attentiveness of the nurses, therapists, social workers, CNAs, and care teams. The Elaine Center at Hadley, particularly the Leeds dementia unit, receives commendations for its compassionate and high-quality care.
- Concerns are raised about patient-to-staff ratios, mismanagement, and the facility's cleanliness. Some reviews mention a lack of timely care, including delayed meals, medications, and physical therapy sessions.
- Several reviewers express satisfaction with the facility as a workplace, noting a clean, professional environment, teamwork, and a caring attitude towards residents.
- Positive experiences are shared by residents and their families, mentioning engaging activities, excellent meals, privacy, and overall great care. The facility is described as welcoming, with friendly staff and well-maintained premises.
- However, there are reports of mishandling, aggression, and a lack of compassion towards patients, particularly at night, raising concerns about the standard of care during vulnerable times.
- The introduction of quick entry systems like AdvancedEntry is appreciated for reducing wait times and streamlining the entry process into the facility.
- Overall, while there are areas of concern that need addressing, many reviews reflect a positive experience with the care and environment provided at the Elaine Center at Hadley, with several families and staff recommending the facility for both care and employment.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 5, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 154
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $78338
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-04-13 | 2022-05-05 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-04-13 | 2022-05-05 | D | Services Deficiencies | Have elevators that firefighters can control in the event of a fire. |
| 2021-04-05 | 2021-04-29 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-04-05 | 2021-04-29 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-04-05 | 2021-04-29 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-09 | 2022-11-28 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-11-09 | 2022-11-28 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2022-04-05 | 2022-05-13 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-04-05 | 2022-05-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-04-05 | 2022-05-13 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-04-05 | 2022-05-13 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-04-05 | 2022-05-24 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-04-05 | 2022-05-24 | D | Quality of Life and Care Deficiencies | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. |
| 2022-04-05 | 2022-05-13 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2022-04-05 | 2022-05-13 | D | Nutrition and Dietary Deficiencies | Provide special eating equipment and utensils for residents who need them and appropriate assistance. |
| 2022-04-05 | 2022-06-02 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-04-05 | 2022-06-02 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-11 | 2022-02-14 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-01-11 | 2022-02-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-01-11 | 2022-02-14 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-11-10 | 2021-12-10 | D | Resident Rights Deficiencies | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. |
| 2021-04-02 | 2021-05-16 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-04-02 | 2021-03-29 | G | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-04-02 | 2021-05-16 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-04-02 | 2021-03-29 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-04-02 | 2021-05-16 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-04-02 | 2021-05-16 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-01-31 | 2020-02-05 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2020-01-31 | 2020-02-05 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-01-31 | 2020-02-05 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-01-31 | 2020-02-05 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-01-31 | 2020-02-05 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2020-01-31 | 2020-02-05 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2020-01-31 | 2020-02-05 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-01-31 | 2020-02-05 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-02-12 | $7,966 |
| 2019-06-24 | $33,573 |
| 2019-12-13 | $9,955 |
| 2020-01-31 | $13,676 |
| 2021-04-02 | $14,508 |
| 2022-01-11 | $50,830 |
| 2022-04-05 | $3,250 |
| 2022-11-09 | $9,750 |
What is in the Neighborhood
- The closest city is Amherst which is 1.8 miles away and has a population of 39,833 (mid sized town).
- The average income is $79,230, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 29
- Average Temperature: 52.2
- Day Breakdown: The area gets 137 days of rain, 38 days of snow and 189 days of sun
- Precipitation: 1.3 inches a year
- The crime rate is 6.37 per 100 people which is high compared to other cities.
- Violent Crime: 0.8 incidents per 100 people
- Property Crime: 4.52 incidents per 100 people
- Drug-Related Crime: 0.19 incidents per 100 people
- The average life expectancy in zip code is 81.62 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 163.0, Moderate Days 18.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Aldi
0.1 miles awayTrader Joe's
0.3 miles awayMaple Farm Foods
0.5 miles awayWhole Foods Market
0.6 miles awayStop & Shop
0.8 miles awayNone Found
Bus Stations
Russell/Rte 9 (Holiday Inn Express)
0.3 miles awayHampshire Mall
0.4 miles awayMountain Farms Mall
0.4 miles awayRussell/Russell (Staples)
0.5 miles awayRussell/Russell (Whole Foods)
0.5 miles awayBanks
Florence Bank
0.3 miles awayUMassFive College Federal Credit Union
0.6 miles awayPeoplesBank
1.9 miles awayBank of America
1.9 miles awayGreenfield Savings Bank
2.0 miles awayHospitals
Cooley Dickinson Hospital
5.5 miles awayVA Medical Center
6.5 miles awayEmergency Off-Hour Gate
7.1 miles awayHolyoke Medical Center
11.6 miles awayProvidence Behavioral Health Hospital
14.0 miles awayPharmacies
CVS Pharmacy
1.1 miles awayWalgreens
4.6 miles awaySerio's Pharmacy
5.1 miles awayCVS
9.0 miles awayCVS/pharmacy
12.8 miles awayDentists
Aspen Dental
0.3 miles awayRiver Valley Dental
1.9 miles awayRigali and Walder Orthodontics
2.0 miles awayDemaio Orthodontics
2.2 miles awayAmherst Dental Group
2.6 miles awayParks
Alexandra Dawson Wildlife Reserve
0.7 miles awaySilvio O Conte National Fish and Wildlife Refuge
1.0 miles awayNevinsmith CR
1.0 miles awayUMass Amherst Sunwheel
1.2 miles awayHadley
1.2 miles awayPlaces of Worship
First Church of Christ, Congregational
18.1 miles awayShopping
Hampshire Mall
0.4 miles awayMountain Farms Mall
0.5 miles awayThornes Marketplace
5.0 miles awayHolyoke Shopping Center
12.7 miles awayEastfield Mall
15.5 miles awayCulture
Kirby Theater
1.8 miles awayStirn Auditorium
2.0 miles awayMahar Auditorium
2.3 miles awayRand Theater
2.3 miles awayBowker Auditorium
2.4 miles awayRestaurants
Applebee's
0.5 miles awayChili's
0.7 miles awayFriendly's
0.8 miles awayTexas Roadhouse
0.8 miles awayJohnny's Roadside Diner
0.9 miles awayGet exact pricing & check availability
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