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Dolphin Pointe Health Care Center
5355 Dolphin Point Blvd, Jacksonville, FL 32211
For Pricing & Availability
(800) 780-8101To Reach a Resident
(877) 365-7446Estimated Pricing
Price Comparison
Dolphin Pointe Health Care Center Description
Dolphin Pointe Health Care Center is a community that offers nursing care and rehabilitation and is about 3.2 miles outside Jacksonville, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 7.9 out of 10 making it the 52nd highest rated community in the city out of 89 communities. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Jacksonville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the senior living and rehabilitation facility present a mixed picture, with many highlighting the excellent care and beautiful environment, while others express concerns about the level of service and care provided.
- Several reviewers praised the facility for its beautiful environment, cleanliness, and the attentive, caring staff. Specific staff members were mentioned for their exceptional care and support during rehabilitation and end-of-life care.
- Many family members noted the positive impact of the rehabilitation services on their loved ones, mentioning successful recoveries and appreciating the daily updates and communication from the staff.
- Some reviews highlighted the facility's ability to make families feel connected and involved in their loved one's care, even during times when in-person visits were not possible.
- However, there were concerns about the adequacy of the rehabilitation sessions, with one reviewer feeling that their loved one did not receive enough active rehabilitation time.
- Issues with staffing levels and responsiveness were mentioned, including instances where family members felt that their concerns were not adequately addressed or that their loved one did not receive the necessary care.
- Several negative reviews criticized the facility for neglect, unprofessionalism, and lack of follow-up, with one reviewer specifically mentioning poor management of a resident's medical needs.
- One review from a former employee described the work environment as challenging, with complaints about management and treatment of staff.
Overall, while many reviews are positive, highlighting the care quality, staff dedication, and facility's environment, there are significant concerns about certain aspects of care and management that potential residents and their families may want to consider.
Reviews
I am currently receiving Occupational and Physical Therapy services (as well as wound care) on an outpatient basis, three times a week (M-W-F). I am entering my fifth week and I feel I am making considerable progress in my goal of regaining my independence and mobility. I had recently undergone below the knee amputation of my left leg and have been in a wheelchair since 2019. I had received OT/PT services previously but because of insurance issues was not able to take full advantage of the therapy. I want to commend the staff and administration at Dolphin Pointe for the excellent service they have provided me. I am seeing measurable progress every time I visit DP! Every therapist I have come in contact has shown courtesy, professionalism, concern for my safety, input from me on my well-being and any pain I might be experiencing, as well as extensive knowledge in their field of expertise. I would highly recommend this facility to anyone in need of expert care in OT/PT! The Therapy coordinator is accessible and open to comments, suggestions, and ideas from clients and staff. I consider myself blessed that I was referred to Dolphin Pointe for my rehabilitation!
Last place we saw my father alive after weeks of neglect of both he and we the family trying to get someone on the phone and get him the help he needed. After he passed, the Dolphin Point lawyers did everything in their power (which is more than they should have) to prevent the release of his medical records. If there’s nothing to hide, why can’t the family of the deceased have his medical records?! Don’t send your loved one here.
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Health
Services
Community Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 3
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 31, 2020
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 146
Total current residents: 132
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $39354
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-24 | 2022-05-03 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-03-24 | 2022-05-03 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-03-24 | 2022-05-03 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-03-24 | 2022-05-03 | F | Administration Deficiencies | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies. |
| 2022-03-24 | 2022-05-03 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-03-17 | 2021-04-29 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-17 | 2021-04-29 | J | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2021-03-17 | 2021-04-29 | J | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2020-08-20 | 2020-09-20 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-03-16 | $56,220 |
| 2021-03-16 | $39,354 |
What is in the Neighborhood
- The closest city is Jacksonville which is 3.2 miles away and has a population of 868,031 (medium sized city).
- The average income is $39,982, which is very low compared to other zip codes.
- Weather
- High Temperature: 86
- Low Temperature: 58
- Average Temperature: 74.4
- Day Breakdown: The area gets 195 days of rain and 169 days of sun
- Precipitation: 2.4 inches a year
- The median age is 35.7 years old, average compared to other cities.
- 8.69% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 9.87% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 29% Black or African-American, 8% Hispanic or Latino, and 56% White.
- The average life expectancy in zip code is 75.77 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 127.0, Moderate Days 55.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Publix
1.9 miles awayWalmart Neighborhood Market
2.9 miles awaySolomon's Ventures
3.6 miles awayNew World Food Mart
4.3 miles awayBosnian Kwik Mart
4.3 miles awayNone Found
Bus Stations
Cesery
2.2 miles awayArlington Road
2.7 miles awayBay R
3.3 miles awayBay O
3.3 miles awayBay T
3.3 miles awayBanks
Bank of America
3.3 miles awayCenterState Bank
3.6 miles awayVystar Credit Union
3.6 miles awayRegions Bank
3.6 miles awayAmeris Bank
3.6 miles awayHospitals
UF Health Jacksonville
3.1 miles awayBaptist Medical Center Jacksonville
4.2 miles awayBaptist MD Anderson Cancer Center
4.3 miles awayNemours Children's Specialty Care
4.4 miles awayBrooks Rehabilitation Hospital
4.7 miles awayPharmacies
CVS Pharmacy
4.3 miles awayOwens Pharmacy
5.2 miles awayHalliday's & Koivisto's Pharmacy
5.3 miles awayWalgreens
5.6 miles awayHealth Mart & Compounding Pharmacy
7.5 miles awayDentists
Five Points Dental
5.2 miles awayOrthodontics and Dentistry for Kids
6.5 miles awayMedure Dental
7.1 miles awayMS Magos DMD
8.0 miles awayGreenberg Dental & Orthodontics
8.1 miles awayParks
Justina Road Elementary Park
0.6 miles awayBlue Cypress Park
1.0 miles awayVictory Park
1.1 miles awayCesery Park
1.1 miles awayArlington Lions Club Park
1.1 miles awayNone Found
Shopping
Orange Park Mall
14.0 miles awayCulture
Larry Strom Amphitheater
0.6 miles awaySwisher Theatre
0.7 miles awayTerry Concert Hall
0.7 miles awayAmphitheater
2.5 miles awayDaily's Place
2.9 miles awayRestaurants
Silkie's Chicken & Champagne Bar
2.5 miles awayTailgate Bar & Grill
2.7 miles awayElement Bistro & Craft Bar
3.4 miles awayLive Bakery and Bar
3.4 miles awayOlio Restaurant
3.4 miles awayGet exact pricing & check availability
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Disclaimer
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