Comforts Of Home Advanced Assisted Living At Menomonie

Positive Reviews:

• A resident lived at COH for 11 years and loved it, though there was a concern about the amount of staff at night.
• The Activities Director highlights a robust activities program and a flourishing volunteer program, recommending the facility for its care and opportunities for growth.
• Reviewers praise the facility for its beautiful location, homey and warm feel, and the caring staff that treats residents like family.
• Both the Memory Care and Assisted Living buildings are noted for their exceptional atmosphere and a wide range of fun activities.
• One reviewer appreciates the kind and helpful staff, noting their loved one's happiness with the facility.

Negative Reviews:

• Concerns were raised about the facility being understaffed, particularly at night and on weekends, affecting the level of care.
• Management is criticized for prioritizing certain staff over residents and for being unresponsive to residents' needs.
• There are serious allegations of mismanagement, including unexplained missing medications and inadequate training for staff, especially in the Memory Care unit.
• One family strongly advises against the Memory Care unit due to their loved one's negative experience, citing inadequate staffing and training.

Overall:

Comforts of Home in Menomonie receives mixed reviews. While many appreciate the facility's warm environment, engaging activities, and caring staff, concerns about staffing levels, management practices, and the adequacy of care in the Memory Care unit suggest potential areas for improvement.