Colonial Court

Positive Reviews:

• Staff at Colonial Court are praised for their amazing care, especially towards residents with special needs such as those recovering from a stroke. They are noted for their patience, cooperation, and transparency.
• Many reviewers highlight the exceptional care and well-being of residents as a primary concern, mentioning that the staff, including the administrator, chef, activities director, and RN, all strive for the best for residents.
• Colonial Court is described as a small, intimate setting that allows for strong relationships between residents, team members, and families, with a focus on family events and community engagement.
• Staff members are commended for their genuine care and love for residents, ensuring they are happy, clean, and well cared for. The environment is described as warm and home-like.

Negative Reviews:

• One reviewer expressed dissatisfaction with their employment experience, citing a discrepancy between their hired position and the duties they were later expected to perform, leading to their termination.
• Concerns about the facility being poorly managed, with allegations of neglect, unresponsiveness to resident needs, and a hostile work environment filled with politics and favoritism.
• Some employees reported experiencing sexual harassment and neglect towards residents, with claims of criminal neglect and a call for the facility to be reported and shut down.
• A reviewer mentioned a negative change in atmosphere after being hired, with issues of favoritism, drama, and a lack of support for new staff members.

Mixed Feedback:

• While some reviews highlight the caring and dedicated nature of the staff and the quality of care provided to residents, others point to serious concerns regarding management practices, employee treatment, and resident care.
• The facility is described by some as well-maintained and by others as poorly managed, indicating a disparity in experiences among reviewers.