Bethel Nursing & Rehabilitation Center

Positive Reviews:

• Many reviewers have praised the facility for its cleanliness, caring, and compassionate staff, highlighting the excellent care their loved ones received.
• Several reviews noted the professionalism and kindness of the staff, mentioning personal relationships that provided great comfort to the residents.
• Some families shared experiences of superior care in rehabilitation, stating that the dedicated care extended the lives of their loved ones.
• One reviewer appreciated the facility for its attentive staff and pleasant surroundings, mentioning that the ability to walk outside daily aided in their recovery.

Negative Reviews:

• A few reviews criticized the facility for neglect during COVID, mentioning a lack of response to concerns and failure to monitor health conditions properly.
• Some reviewers described the staff as unresponsive, unprofessional, and in one case, suggested that the facility should be shut down.
• Concerns were raised about the facility being run down, neglected, and dirty, with one reviewer specifically calling out the Director of Nursing for neglecting patients.
• There were complaints about the facility being short-staffed and not clean, with difficulty in finding assistance when needed.

Mixed Reviews:

• One review mentioned the need for advocacy to maintain adequate long-term care, suggesting that while the staff can be helpful and understanding, staffing issues due to call-outs or weather can occur.
• A warning was issued to vendors about reaching out if owed money by Bethel, indicating potential financial or administrative issues.