Avamere At South Hill

Avamere at South Hill has received a variety of reviews from residents and their families, highlighting the facility's clean and well-appointed environment, accommodating staff, and seamless transition process for new residents. Many have praised the facility for its renovated dining room, hallways, and rooms, as well as the friendly community and diverse activities available. The dining options are noted to be good, with many choices available at each meal.

Leadership at Avamere, including the Community Relations Director and the Director of Sales and Outreach, have been specifically commended for their genuine care and assistance in making the transition smooth for new residents. The facility is also appreciated for its competitive rates and the personal attention to detail provided by the staff.

However, there have been some concerns raised, including a report of bed bugs in October 2020, which was claimed not to be adequately addressed. Additionally, some reviews have mentioned that the facility might not be fully equipped to handle advanced dementia care, suggesting that while the care is good, it may be limited for certain conditions.

Feedback on the working environment at Avamere has been mixed, with some employees describing it as a great place to work with a supportive team, while others have reported less favorable experiences during the hiring process and mentioned challenging working conditions.

Overall, Avamere at South Hill is described as a community with compassionate staff, distinctive dining, and a variety of life-enrichment programming, located in a great location on the South Hill. While most feedback is positive, highlighting the facility's efforts to address concerns and provide quality care, potential residents and their families are encouraged to consider their specific needs, especially regarding specialized care.