📞 Call for pricing and availability: (800) 780-8101
Avalon Care Center At Northpointe
9827 North Nevada, Spokane, WA 99218
For Pricing & Availability
(800) 780-8101To Reach a Resident
(509) 468-7000Estimated Pricing
Price Comparison
Avalon Care Center At Northpointe Description
Avalon Care Center At Northpointe is a community that offers nursing care, skilled nursing and rehabilitation and is located in the small town of Country Homes, Washington and is part of the Avalon Health Care network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 6.3 out of 10 making it the 48th highest rated community in the city out of 51 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Spokane
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Spokane
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this care facility are mixed, with some highlighting excellent care and others pointing out significant concerns. Positive feedback includes commendation for the staff's professionalism, the cleanliness of the building, and the quality of care provided, especially in the COVID-19 wing. Several reviewers felt comfortable placing their loved ones in the care of this facility, praising the physical therapy, the friendly and helpful nature of the staff, and the overall environment.
However, there are notable criticisms. Some reviews describe experiences of neglect, unprofessional behavior, and a lack of compassion from the staff. Concerns were raised about the facility's handling of COVID-19 protocols, with one reviewer stating that their family member contracted COVID-19 due to inadequate procedures. Another serious allegation includes the misuse of medication and a lack of communication with family members regarding changes in health and medication. Additionally, there were complaints about the facility's management, with accusations of illegal activities and poor handling of complaints.
Overall, while some have had positive experiences, suggesting that care can be excellent in certain wings or with specific staff members, others have faced significant issues that raise concerns about the consistency and quality of care across the facility.
Reviews
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Health
Community Amenities
Room Amenities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: May 8, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 119
Total current residents: 85
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 10
Number of
substantiated complaints: 9
Number of payment denials: 1
Number of fines: 3
Total cost of fines: $36043
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-07-13 | 2022-08-16 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
2022-07-13 | 2022-08-16 | F | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
2022-07-13 | 2022-08-16 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
2022-07-13 | 2022-08-16 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2022-07-13 | 2022-08-16 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
2022-07-13 | 2022-08-16 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2019-05-17 | 2019-06-05 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2019-05-17 | 2019-06-05 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
2018-03-30 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
2018-03-30 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Establish procedures for tracking staff and patients during an emergency. |
2018-03-30 | 2018-05-14 | C | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
2018-03-30 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
2018-03-30 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
2018-03-30 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
2018-03-30 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
2018-03-30 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
2018-03-30 | 2018-05-14 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2018-03-20 | 2018-04-24 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
2018-03-20 | 2018-04-24 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
2018-03-20 | 2018-04-24 | E | Egress Deficiencies | Have exits that are accessible at all times. |
2018-03-20 | 2018-04-24 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
2018-03-20 | 2018-04-24 | D | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
2018-03-20 | 2018-04-24 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
2018-03-20 | 2018-04-24 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
2018-03-20 | 2018-04-24 | F | Smoke Deficiencies | Meet other general requirements. |
Fines
Fine Date | Fine Amount |
---|---|
2018-01-25 | $6,500 |
2018-03-30 | $11,050 |
2018-06-18 | $11,596 |
2020-09-04 | $4,615 |
2020-12-18 | $11,928 |
2020-12-18 | $11,927 |
2022-07-14 | $19,500 |
Denials
Denial Date | Payment Denial Days |
---|---|
2022-07-14 | 11 |
What is in the Neighborhood
- The closest city is Country Homes which is 0.3 miles away and has a population of 5,841 (very small town).
- The average income is $72,791, which is high compared to other zip codes.
- Weather
- High Temperature: 77
- Low Temperature: 28
- Average Temperature: 51.0
- Day Breakdown: The area gets 101 days of rain, 54 days of snow and 208 days of sun
- Precipitation: 1.2 inches a year
- The median age is 36.6 years old, high compared to other cities.
- 8.46% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 6.21% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 3% American Indian and Alaska Native, 3% Asian, 4% Black or African-American, 5% Hispanic or Latino, and 82% White.
- The crime rate is 12.88 per 100 people which is very high compared to other cities.
- Violent Crime: 2.54 incidents per 100 people
- Property Crime: 9.07 incidents per 100 people
- Drug-Related Crime: 0.04 incidents per 100 people
- The average life expectancy in zip code is 77.72 years old, which is average compared to other zip codes.
- Air Quality: Good Days 195.0, Moderate Days 17.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
0.3 miles awayWalmart Supercenter
0.3 miles awayWinCo Foods
0.3 miles awayRosauers
0.5 miles awayGrocery Outlet
1.3 miles awayNone Found
Bus Stations
9671 N Nevada
0.1 miles awayNevada @ Westview
0.2 miles awayNevada @ N 9727
0.2 miles away9832 N Nevada
0.2 miles awayNevada @ Holland
0.2 miles awayBanks
Primesource Credit Union
0.1 miles awayState Bank Northwest
0.1 miles awayHorizion Credit Union
0.1 miles awayChase
0.2 miles awayBanner Bank
0.3 miles awayHospitals
Providence Holy Family Hospital
2.4 miles awayMann-Grandstaff VA Medical Center
4.6 miles awayInland Northwest Behavioral Health
6.5 miles awayMultiCare Deaconess Hospital
6.6 miles awayProvidence Sacred Heart Medical Center and Children's Hospital
6.6 miles awayPharmacies
Rite Aid
0.7 miles awayWalgreens
1.3 miles awayThe Medicine Shoppe
5.1 miles awaySafeway
5.1 miles awayRiverpoint Pharmacy
5.1 miles awayDentists
The Children's Choice for Dentistry
0.1 miles awayBrian P. Hill, DDS
0.1 miles awayWillamette Dental Group
0.1 miles awayHi 5 Orthodontics
0.2 miles awayDentures Dentistry
0.3 miles awayParks
Hill N' Dale Rotary Park
0.5 miles awayMount Vista Park
1.0 miles awayHolmberg Park
1.1 miles awayHolmberg Conservation Area
1.2 miles awayCamelot Park
1.2 miles awayNone Found
Shopping
Whitworth Mini Mall
1.1 miles awayNorthTown Mall
3.0 miles awayGarland Court
3.8 miles awayLogan Square
5.1 miles awayThe Flour Mill
5.7 miles awayCulture
Myrtle Woldson Performing Arts Center
5.4 miles awaySpokane Civic Theater
5.5 miles awayINB Performing Arts Center
6.0 miles awayKnitting Factory
6.3 miles awayBing Crosby Theater
6.3 miles awayRestaurants
Canaan Buffet
0.2 miles awayChuck E. Cheese's
0.2 miles awayAzteca Mexican Restaurant
0.2 miles awayOlive Garden
0.2 miles awayApplebee's
0.2 miles awayGet exact pricing & check availability
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Disclaimer
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