Astoria Assisted Living Facility

Review Summary:

• Some individuals have reported a lack of responsiveness and follow-up from the facility's management, describing experiences of ignored calls and unfulfilled promises to return contact.
• Concerns have been raised about the level of care, including instances of residents not receiving basic hygiene care, experiencing falls without timely assistance, and poor communication with families regarding the residents' needs and incidents.
• On a positive note, many reviews praise the facility for its amazing amenities, kind staff, and the caring atmosphere it creates for residents. Specific mentions include well-prepared meals, engaging activities like bingo night, and a comfortable living environment.
• Staff members have been acknowledged by name for their exceptional service and dedication to the residents' well-being, contributing to a positive and supportive community.
• The facility is highly recommended for retired veterans and elders, with testimonials highlighting its suitability for those seeking a peaceful and fulfilling living experience.
• Additional features such as a library, animal interactions, and a large fish tank have been highlighted as elements that enhance the quality of life for residents.
• One family shared their gratitude for the support provided during the transition of a retired Navy veteran to the facility, including assistance with VA benefits and the overall comfort and affordability of the living arrangements.