All American Assisted Living At Londonderry

Positive Reviews:

• Employees and family members alike praise All American for its resident-focused care, clean facilities, and compassionate staff.
• Many reviews highlight the excellent care provided in both the Assisted Living and Memory Care units, with activities designed to engage residents.
• Staff members express appreciation for the supportive work environment, teamwork, and the opportunity for career advancement.
• Family members note the peace of mind they feel knowing their loved ones are in a caring, fun, and active community that offers specialized programs like LSVT BIG/LOUD and Speak Out for Parkinson's.
• The management team is commended for their diligence and pride in their work, contributing to a positive and caring environment.

Negative Reviews:

• Concerns are raised about the hiring of Personal Care Assistants without proper licensing or experience in healthcare, potentially compromising resident care.
• Some reviews criticize the management, describing it as terrible and accusing it of hiding issues such as a bed bug outbreak from families.
• One reviewer describes the work environment as toxic, filled with drama, and compares it to working with high school kids.

Mixed Reviews:

• While one family member acknowledges that no facility is perfect, they commend All American for its kind and attentive staff, despite noting some areas for improvement in non-medical issue follow-through and communication.

Overall:

Most reviews of All American are overwhelmingly positive, with praise for the staff's dedication and the quality of care. However, there are some concerns regarding management practices and staff qualifications that potential residents and their families may want to investigate further.