📞 Call for pricing and availability: (800) 780-8101

Willow Creek Healthcare Centre

501 Yates Street, Mount Vernon, TX 75457

Nursing Home
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(903) 537-4424

Estimated Pricing

Studio
Estimated $5,694

Price Comparison

  • Average City Price: $5,704
  • Average State Price: $6,573
  • Average National Price: $7,508


  • Willow Creek Healthcare Centre Description

    Willow Creek Healthcare Centre is a community that offers nursing care and is about 15.2 miles outside the town of Mount Pleasant, Texas. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 8 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Mount Vernon


    Community Reviews

    8.5
    Willow Creek Healthcare Centre
    Based on My Caring Plan's proprietary scoring, including 22 reviews across the web

    Ranking

  • Ranking in City: 2 out of 2 communities in Mount Vernon
  • Ranking in State: 1367 out of 2783 communities in TX
  • Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of the senior living facility present a mixed picture, with some expressing deep concerns and others praising the care and environment provided.

    One review detailed a distressing experience where a resident did not receive timely medical attention, leading to severe health complications and ultimately, the resident's passing. The reviewer highlighted a lack of communication from the facility during this critical time.

    Several reviews, however, commend the facility for its exceptional staff, cleanliness, and the quality of care provided. The facility is described as offering a resort-grade care experience, with a team that is professional, caring, and sometimes even described as angelic. Special mention is made of the facility's ability to handle COVID-19 protocols effectively, ensuring a safe environment for residents.

    Contrastingly, some reviews raise serious concerns about the facility's practices, including allegations of inadequate staffing and the controversial decision to admit COVID-19 positive patients, which reportedly led to a spread of the virus among residents.

    Positive experiences shared by family members of residents include stories of successful rehabilitation, personalized care, and a welcoming atmosphere that made transitions easier for their loved ones. The facility's staff, from the marketing director to the healthcare professionals, are praised for their kindness, professionalism, and dedication to residents' well-being.

    However, an ex-employee shared a negative experience related to workplace injury and lack of support, highlighting potential issues with the facility's management and care for its staff.

    Overall, while many reviews celebrate the facility's staff, cleanliness, and resident care, others express significant concerns about management practices, communication, and health and safety protocols.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    24 Hour Skilled Nursing

    Rehab Nursing

    Skilled Nursing Services

    Orthopedic Recovery

    Therapy Services

    Hospice Care


    Activities

    Daily Activities


    Room Amenities

    Internet

    Cable


    Transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 4
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Dec. 13, 2019
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 95
    Total current residents: 27
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-22 2023-06-29 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-05-19 2021-06-15 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Fines

    Fine Date Fine Amount
    2020-04-28 $21,393

    What is in the Neighborhood

    General Area Overview
    • The closest city is Mount Pleasant which is 15.2 miles away and has a population of 16,051 (small town).
    • The average income is $61,377, which is average compared to other zip codes.
    • Weather
      • High Temperature: 84
      • Low Temperature: 47
      • Average Temperature: 66.7
      • Day Breakdown: The area gets 159 days of rain, 1 days of snow and 203 days of sun
      • Precipitation: 1.4 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 76.47 years old, which is low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Brookshire's
    0.3 miles away
    Super 1 Foods
    15.2 miles away
    Aldi
    15.4 miles away
    Walmart Supercenter
    15.7 miles away
    Los Mismos Meat Market
    20.3 miles away

    None Found

    None Found

    Banks

    Guaranty Bank & Trust
    0.3 miles away
    First National Bank
    0.5 miles away
    First National Bank of East Texas
    1.4 miles away
    Prosperity Bank
    1.7 miles away
    Pilgrim Bank
    14.9 miles away

    Hospitals

    Titus Regional Medical Center
    14.8 miles away
    CHRISTUS Mother Frances Hospital - Winnsboro
    16.9 miles away
    UT Health Pittsburg
    18.6 miles away
    CHRISTUS Mother Frances Hospital - Sulphur Springs
    21.5 miles away
    Hopkins Minor Emergency Center
    21.8 miles away

    Pharmacies

    Brookshire's Pharmacy
    0.3 miles away
    Clinic Pharmacy
    15.2 miles away

    Dentists

    Franklin Dentistry Associates,P.A.
    1.7 miles away
    East Texas Children's Dentistry
    14.7 miles away

    Parks

    Mount Vernon Sports Complex
    0.5 miles away
    Little Creek Park
    0.5 miles away
    Mount Vernon
    0.6 miles away
    Winfield
    6.8 miles away
    Over Look Park
    8.8 miles away

    None Found

    None Found

    None Found

    Restaurants

    Texas BBQ Corral
    1.5 miles away
    Huddle House
    1.6 miles away
    El Manna Tex-Mex Restaurant
    1.7 miles away
    Lock, Stock, and Barrel Cafe
    2.6 miles away
    Taqueria Daysis Y Mariscos
    6.9 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Willow Creek Healthcare Centre

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More