📞 Call for pricing and availability: (800) 780-8101

The Heights Of Bulverde

384 Harmony Hills, Spring Branch, TX 78070

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(830) 438-1276

Estimated Pricing

Studio
Estimated $5,506

Price Comparison

  • Average City Price: $5,506
  • Average State Price: $4,967
  • Average National Price: $5,673


  • The Heights Of Bulverde Description

    The Heights Of Bulverde is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 7.8 miles outside the town of Timberwood Park, Texas. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 8.5 out of 10 making it the highest rated community in the city. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Spring Branch

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Spring Branch

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Spring Branch


    Community Reviews

    8.1
    The Heights Of Bulverde
    Based on My Caring Plan's proprietary scoring, including 60 reviews across the web

    Ranking

  • Ranking in City: 1 out of 1 communities in Spring Branch
  • Ranking in State: 1703 out of 2783 communities in TX
  • Activities A

    Facility and Grounds A

    Care B

    Staff A

    Cleanliness A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for The Heights of Bulverde offer a mixed perspective on the facility's quality of care, staff professionalism, and overall environment. Some reviewers express significant dissatisfaction, citing instances of neglect, poor communication, and administrative issues. One review mentions a severe case of neglect involving a resident with dementia, highlighting concerns about medication administration, personal hygiene, and loss of personal items.

    Conversely, many reviews praise the facility for its compassionate care, cleanliness, and engaging activities. The staff, including nurses, activity directors, and dietary staff, are commended for their dedication and creativity. Positive experiences during the COVID-19 pandemic are noted, with staff going above and beyond to keep residents safe and connected with their families.

    Several reviews from residents and their families highlight the facility's efforts to create a homely and engaging environment, with special mention of themed days and various activities that keep residents entertained and active. The admission process is described as smooth by some, and the physical therapy and rehabilitation services receive positive feedback for their effectiveness and the cleanliness of the facility.

    However, there are criticisms regarding the administration's responsiveness and professionalism, with one reviewer detailing a negative experience with the reimbursement process. Another review from a former staff member describes an unprofessional interaction with management.

    Overall, while there are heartfelt endorsements of the care and environment at The Heights of Bulverde, there are also serious concerns that potential residents and their families may want to consider. The facility appears to have many supporters among residents, families, and staff, but the criticisms suggest areas that could potentially be improved for a better overall experience.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    In-House Dialysis

    Acute medical conditions

    Cardiac and pulmonary reconditioning

    Cosmetic surgery recovery

    Diabetic rehabilitation

    Fractures


    Services

    Support Services

    Discharge planning

    Admission process

    Respite Care


    Activities

    Advanced rehabilitation gym

    Customized modalities


    Community Amenities

    On-site beauty/barber salon

    Beautiful outdoor courtyard

    Covered patios


    Room Amenities

    Large private and semi-private rooms

    Private bathrooms

    Private showers

    Flat-screen TVs with cable

    Wi-Fi Internet services


    Dining

    Private family dining room

    Registered dietician

    Nutritious food

    Local food

    Homecooked experience

    Dine in privacy


    Transportation

    Transportation to and from appointments



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: March 15, 2017
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 124
    Total current residents: 87
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 7
    Number of substantiated complaints: 9
    Number of payment denials: 1
    Number of fines: 3
    Total cost of fines: $194637


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-23 2023-03-24 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2023-03-23 2023-03-24 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2023-03-23 2023-03-24 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-01-20 2022-03-01 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-11-20 2020-12-22 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2020-11-20 2020-12-22 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2020-11-20 2020-12-22 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Fines

    Fine Date Fine Amount
    2020-07-13 $15,000
    2020-11-05 $193,000
    2022-01-03 $650
    2022-02-21 $987

    Denials

    Denial Date Payment Denial Days
    2020-11-05 58

    What is in the Neighborhood

    General Area Overview
    • The closest city is Timberwood Park which is 7.8 miles away and has a population of 13,447 (small town).
    • The average income is $105,726, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 86
      • Low Temperature: 52
      • Average Temperature: 70.5
      • Day Breakdown: The area gets 156 days of rain, 0 days of snow and 207 days of sun
      • Precipitation: 1.8 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 79.14 years old, which is high compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.4 miles away
    H-E-B Plus!
    0.9 miles away
    Bergheim General Store
    9.3 miles away
    Lowe's Market
    9.7 miles away
    Sam's Club
    10.3 miles away

    None Found

    Bus Stations

    Stone Oak Parkway & Canyon Golf
    11.9 miles away
    VIA Park & Ride (1604 & 281)
    13.9 miles away
    Parkhills Park & Ride
    14.4 miles away
    Via
    17.2 miles away

    Banks

    Sonora Bank
    0.2 miles away
    Security Service Federal Credit Union
    0.7 miles away
    Broadway Bank
    0.7 miles away
    First United Bank
    0.7 miles away
    Wells Fargo
    0.8 miles away

    Hospitals

    Passport Health San Antonio Travel Clinic
    12.1 miles away
    Select Rehabilitation Hospital of San Antonio
    13.0 miles away
    North Central Baptist Hospital
    13.4 miles away
    Methodist Stone Oak Hospital
    13.5 miles away
    South Texas Spine and Surgical Hospital
    13.7 miles away

    Pharmacies

    H-E-B Pharmacy
    0.9 miles away
    Walgreens
    8.2 miles away
    CVS Pharmacy
    10.3 miles away
    Costco Pharmacy
    13.9 miles away
    Brookshire Brothers Pharmacy
    14.4 miles away

    Dentists

    Kendall Woods Dental
    9.3 miles away
    Rolling Oaks Dental
    15.3 miles away
    Lee Dental Centers
    15.9 miles away
    Leon Springs Family Dental
    16.1 miles away
    Children's Dentists & Orthodontists
    16.3 miles away

    Parks

    Jefe Park
    1.2 miles away
    River Crossing Sports Park
    1.6 miles away
    Kleck Park
    2.9 miles away
    Honey Creek State Natural Area
    3.2 miles away
    GVTC Park
    4.6 miles away

    Places of Worship

    Saint Mary's Catholic Church
    26.7 miles away
    San Fernando Cathedral
    26.8 miles away

    Shopping

    Rolling Oaks Mall
    15.1 miles away
    Hunters Creek Centre
    16.6 miles away
    Westpointe Village Strip Center
    17.0 miles away
    The Shops at La Cantera
    18.6 miles away
    Randolph Exchange
    20.2 miles away

    Culture

    Verizon Amphitheater
    15.7 miles away
    Rockville High School
    18.4 miles away
    Sheldon Vexler Theatre
    18.5 miles away
    Concert Stage
    18.5 miles away
    Starlight Amphitheater
    18.6 miles away

    Restaurants

    Ay Chiwawa
    0.4 miles away
    Pizza Hut
    0.7 miles away
    Max's Roadhouse
    0.9 miles away
    Club Restaurant
    2.7 miles away
    Spring Branch Cafe
    4.8 miles away

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    Google map of The Heights Of Bulverde

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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