📞 Call for pricing and availability: (800) 780-8101

Smith Crossing

10501 Emilie Ln, Orland Park, IL 60467

Assisted Living Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(708) 326-2300

Estimated Pricing

Studio
Estimated $3,610

Price Comparison

  • Average City Price: $3,828
  • Average State Price: $4,201
  • Average National Price: $3,754


  • Smith Crossing Description

    Smith Crossing is a large 62 bed community that offers assisted living and nursing care and is about 2.2 miles outside the town of Mokena, Illinois. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 8 out of 10 making it the 4th highest rated community in the city out of 7 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Orland Park

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Orland Park


    Community Reviews

    7.8
    Smith Crossing
    Based on My Caring Plan's proprietary scoring, including 79 reviews across the web

    Ranking

  • Ranking in City: 4 out of 7 communities in Orland Park
  • Ranking in State: 907 out of 1473 communities in IL
  • Food and Dining A

    Value for Price C

    Activities A

    Facility and Grounds A

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Many residents and their families have had wonderful experiences at Smith Crossing, citing compassionate and caring staff, excellent nursing and aides, and a family-like atmosphere.
    • Residents enjoy engaging activities, delicious food, and feel loved and well taken care of by dedicated managers and staff.
    • Some families highlighted the peace of mind and security Smith Crossing provides, with beautiful apartments, grounds, and a variety of care levels available.
    • Staff members, including younger servers, are passionate and go out of their way to make residents feel special and included.
    • Several reviewers praised the facility for its engaging physical therapy sessions, beautiful environment, and the kind, empathetic staff.

    Negative Reviews:

    • Some reviews reported neglectful care, including residents being left unshowered, unchanged, and unsocialized, with one case mentioning bed sores and a rash due to lack of proper care.
    • There were complaints about the rehab care being inadequate, with one resident reportedly coming out worse than when they went in, and another being kicked out for not making significant progress quickly enough.
    • Issues with management and inconsistency in care and communication were mentioned, alongside complaints about the food quality and the attitudes of some staff members.
    • A reviewer expressed dissatisfaction with the facility playing the "Medicare game" and not providing the level of care expected for the cost.

    Mixed Reviews:

    • While many reviews are positive, highlighting the caring staff, beautiful facilities, and the variety of activities and care levels available, there are significant concerns about neglect, poor management, and inconsistency in care.
    • The facility is praised for its environment and the dedication of most staff, but there are calls for improvement in communication, consistency, and ensuring all residents receive the high level of care promised.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Smith Crossing Videos


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    Health

    Medication administration

    Occupational therapy

    Licensed nursing

    Individualized care

    Grooming

    On-site medical director


    Services

    On-site banking

    Resident council

    Home maintenance

    Weekly housekeeping and flat linen service

    Personal laundry and flat linen service

    24/7 security and emergency call system


    Activities

    Walking paths

    Fitness center with personal trainer

    Community center

    Movie theater

    Daily activities

    Outings


    Community Amenities

    Community center

    Fitness center with personal trainer

    Movie theater

    Art center

    Rehabilitation gym

    Salon & spa


    Room Amenities

    Porch

    All utilities

    Attached 2-car garage

    Full bathroom

    Washers and dryers

    Attached garages


    Dining

    Three chef-prepared meals daily

    Snacks

    Restaurant-style dining with three meals daily

    Formal dining room

    Dining venues

    Café


    Transportation

    Weekly shopping trips

    Underground parking

    Scheduled transportation


    Pet

    Pet-friendly policy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 4
    Staffing rating: 4
    Quality measure rating: 2
    Long-term quality measure rating: 1
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Jan. 10, 2007
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 92
    Total current residents: 77
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 23
    Total cost of fines: $127889


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-07-05 2022-07-22 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-07-05 2022-07-22 D Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2022-07-05 2022-07-22 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-07-05 2022-07-22 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-07-05 2022-07-22 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-07-05 2022-07-22 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2022-07-05 2022-07-22 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2022-07-05 2022-07-22 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-07-05 2022-07-22 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-07-05 2022-07-22 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-07-05 2022-07-22 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2021-05-12 2021-06-02 F Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2021-05-12 2021-06-02 F Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2021-05-12 2021-06-02 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2021-05-12 2021-06-03 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2021-05-12 2021-06-02 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-15 2022-12-12 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-06-24 2022-07-21 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2022-06-24 2022-07-21 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-06-24 2022-07-08 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-06-24 2022-07-21 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-24 2022-07-15 D Infection Control Deficiencies Ensure staff are vaccinated for COVID-19
    2021-10-21 2021-11-16 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-10-21 2021-11-16 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2021-10-21 2021-11-16 F Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-05-06 2021-05-24 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-05-06 2021-05-24 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-05-06 2021-05-24 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-05-06 2021-05-24 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-05-06 2021-05-24 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-05-06 2021-05-24 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-05-06 2021-05-24 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-11-23 2020-12-14 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-06-19 2019-07-18 D Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2019-06-19 2019-07-18 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-06-19 2019-07-18 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-06-19 2019-07-18 C Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Fines

    Fine Date Fine Amount
    2020-06-22 $650
    2020-11-23 $15,000
    2021-03-01 $983
    2021-04-19 $1,310
    2021-05-06 $15,000
    2021-06-07 $1,625
    2021-06-07 $1,638
    2021-06-21 $1,965
    2021-06-21 $1,950
    2021-06-28 $2,293
    2021-06-28 $2,275
    2021-07-05 $2,600
    2021-07-05 $2,620
    2021-07-12 $2,948
    2021-07-12 $2,925
    2021-07-19 $3,250
    2021-07-19 $3,276
    2021-07-26 $3,603
    2021-07-26 $3,575
    2021-08-02 $3,931
    2021-08-02 $3,900
    2021-08-09 $4,258
    2021-08-09 $4,225
    2021-08-16 $4,225
    2021-08-16 $4,258
    2021-08-23 $4,225
    2021-08-23 $4,258
    2021-08-30 $4,258
    2021-08-30 $4,225
    2021-09-06 $4,225
    2021-09-06 $4,258
    2021-09-13 $4,258
    2021-09-13 $4,225
    2021-09-20 $4,258
    2021-09-20 $4,225
    2021-10-21 $20,000
    2022-02-28 $4,225
    2022-02-28 $4,257
    2022-03-07 $4,257
    2022-03-07 $4,225
    2022-06-24 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Mokena which is 2.2 miles away and has a population of 19,923 (small town).
    • The average income is $121,205, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 27
      • Average Temperature: 53.8
      • Day Breakdown: The area gets 148 days of rain, 41 days of snow and 175 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Jewel-Osco
    1.1 miles away
    Brookhaven Market
    2.2 miles away
    Berkot's
    2.2 miles away
    ALDI
    2.5 miles away
    Costco
    3.0 miles away

    Transportation

    179th Street (Orland Park)
    1.6 miles away
    Hickory Creek
    1.6 miles away
    Mokena
    1.9 miles away
    Tinley Park-80th Avenue
    3.4 miles away
    153rd Street (Orland Park)
    3.7 miles away

    Bus Stations

    159th Street & Orland Towne Center
    3.4 miles away
    159th Street & 91st Avenue/Parkhill
    3.6 miles away
    159th Street & 88th Avenue
    3.8 miles away
    Herrion & Wheeler
    3.8 miles away
    153rd Street Metra Station
    3.8 miles away

    Banks

    BMO Harris Bank
    0.9 miles away
    Fifth Third Bank
    1.6 miles away
    First Midwest Bank
    2.0 miles away
    Old Second Bank
    2.7 miles away
    Bank of America
    3.1 miles away

    Hospitals

    Silver Cross Hospital
    5.6 miles away
    Oak Forest Health Center
    7.6 miles away
    Palos Hospital
    8.2 miles away
    Franciscan Health Olympia Fields
    8.6 miles away
    South Suburban Hospital
    9.0 miles away

    Pharmacies

    CVS Pharmacy
    1.9 miles away
    Walgreens
    2.2 miles away

    Dentists

    Candice L. Givvons, DDS
    4.1 miles away
    Associated Orthodontists
    4.3 miles away
    Lincolnway Dental Associates
    4.3 miles away
    Orland Smiles
    4.4 miles away
    Hickory Creek Family Dentistry
    5.1 miles away

    Parks

    Orland Park
    0.3 miles away
    Orland Grassland
    0.6 miles away
    Mokena
    0.6 miles away
    Mission Hills Park
    1.0 miles away
    Buske Park
    1.2 miles away

    Places of Worship

    Roberts Temple Church of God in Christ
    22.3 miles away

    Shopping

    Orland Square Mall
    4.5 miles away
    Louis Joliet Mall
    15.0 miles away
    International Plaza Shopping Center
    18.1 miles away
    Oakbrook Center
    20.4 miles away
    Yorktown Center
    20.5 miles away

    Culture

    Art a la Carte
    3.1 miles away
    Hollywood Casino Amphitheatre
    5.2 miles away
    Country Club Hills Ampiheater
    8.1 miles away
    3rd Floor Gallery
    9.8 miles away
    Rialto Square Theatre
    10.9 miles away

    Restaurants

    Wooden Paddle Pizza
    1.0 miles away
    Mo's Chinese Kitchen
    1.0 miles away
    Barraco's Pizza
    1.0 miles away
    Morgan's
    1.3 miles away
    Creamery
    1.3 miles away

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    Google map of Smith Crossing

    Licensing

    This community is licensed by the state of IL. It is a large-sized community with 62 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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