📞 Call for pricing and availability: (800) 780-8101

Pinnacle Rehabilitation & Health Center

3034 South Dupont Blvd, Smyrna, DE 19977

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(302) 653-5085

Estimated Pricing

Studio
Estimated $8,248

Price Comparison

  • Average City Price: $8,478
  • Average State Price: $9,062
  • Average National Price: $7,508


  • Pinnacle Rehabilitation & Health Center Description

    Pinnacle Rehabilitation & Health Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 2.8 miles outside the town of Smyrna, Delaware. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.1 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Smyrna

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Smyrna


    Community Reviews

    6.9
    Pinnacle Rehabilitation & Health Center
    Based on My Caring Plan's proprietary scoring, including 52 reviews across the web

    Ranking

  • Ranking in City: 2 out of 2 communities in Smyrna
  • Ranking in State: 64 out of 84 communities in DE
  • Food and Dining A

    Facility and Grounds B

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Employees praise the collaborative team environment and the administration's dedication to patients and staff.
    • Several reviewers commend the facility for taking good care of their family members, highlighting the caring and professional staff.
    • Improvements in management, staff, and procedures over the years have been noted, with expectations for continued progress.
    • Guest services and the physical therapy group received specific praise for their professionalism and effectiveness.
    • The facility's cleanliness, upgraded resident rooms, and well-kept grounds were highlighted as impressive features.
    • Activities and social engagement for residents, such as Bingo and visits from pets, are appreciated.

    Negative Reviews:

    • Several complaints about the quality of care, including allegations of neglect and mistreatment of residents.
    • Issues with communication and responsiveness from staff, particularly in handling personal affairs and medical treatment.
    • Concerns about the facility's handling of medications and the adequacy of rehabilitation services.
    • Some reviewers experienced or observed unprofessional behavior from the doctor and staff, and reported unsatisfactory conditions.
    • A report of the facility not fulfilling obligations regarding an employee's life insurance policy and personal effects after their death.

    Mixed Reviews:

    • While some reviewers have had positive experiences with the staff and care provided, others have had significantly negative experiences, leading to a mixed overall impression of the facility.
    • The facility has made improvements, but some reviewers feel there is still a significant need for further progress in resident care and communication.


    Reviews

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    Health

    Medications

    Respiratory therapy

    Rehabilitation gym

    Psychological services

    Dental care

    Occupational therapy


    Services

    Caregiver

    Personal care

    Housekeeping

    Activities of daily living


    Activities

    Exercise classes

    Recreational programming

    Arts and crafts

    Yoga

    Morning stretch

    Movies


    Community Amenities

    Enclosed courtyard

    Facility van

    Chapel

    Beauty/barber services

    Beauty shop

    A registered dietitian


    Room Amenities

    Wi-Fi


    Dining

    Dining room


    Transportation

    Transportation services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Oct. 6, 1980
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 151
    Total current residents: 133
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 12
    Number of payment denials: 0
    Number of fines: 4
    Total cost of fines: $445247


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2018-12-12 2019-01-02 F Egress Deficiencies Have exits that are accessible at all times.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2020-01-17 2020-02-13 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2020-01-17 2020-02-13 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-01-17 2020-02-13 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-01-17 2020-02-13 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2020-01-17 2020-02-13 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2020-01-17 2020-02-13 D Nursing and Physician Services Deficiencies Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    2020-01-17 2020-02-13 F Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2020-01-17 2020-02-13 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-01-17 2020-02-13 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2018-11-20 2018-12-21 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2018-11-20 2018-12-21 E Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    2018-11-20 2018-12-21 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-11-20 2018-12-21 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2018-11-20 2018-12-21 D Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2018-11-20 2018-12-21 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-11-20 2018-12-21 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-11-20 2018-12-21 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-11-20 2018-12-21 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2018-11-20 2018-12-21 E Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-11-20 2018-12-21 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-11-20 2018-12-21 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-11-20 2018-12-21 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-11-20 2018-12-21 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2018-11-20 2018-12-21 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-11-20 2018-12-21 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2018-11-20 2018-12-21 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2018-11-20 2018-12-21 D Environmental Deficiencies Keep all essential equipment working safely.
    2021-03-17 2021-03-30 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-02-03 2021-02-23 D Resident Rights Deficiencies Give the resident's representative the ability to exercise the resident's rights.
    2021-02-03 2021-02-23 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-02-03 2021-02-23 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-02-03 2021-02-25 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-11-02 2020-12-31 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2020-11-02 2020-12-31 K Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-11-02 2020-12-31 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2020-11-02 2020-12-31 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-11-02 2020-12-31 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2020-11-02 2020-12-31 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-11-02 2020-12-31 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2017-10-17 2017-11-09 E Resident Rights Deficiencies Provide residents with private access to a telephone.
    2017-10-17 2017-11-09 E Resident Rights Deficiencies Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
    2017-10-17 2017-11-09 D Resident Rights Deficiencies Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
    2017-10-17 2017-11-09 E Resident Rights Deficiencies Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.
    2017-10-17 2017-11-09 E Environmental Deficiencies Maintain comfortable and safe temperature levels.
    2017-10-17 2017-11-09 E Environmental Deficiencies Maintain comfortable sound levels.
    2017-10-17 2017-11-09 D Resident Assessment and Care Planning Deficiencies Assure that each resident’s assessment is updated at least once every 3 months.
    2017-10-17 2017-11-09 E Resident Assessment and Care Planning Deficiencies Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2017-10-17 2017-11-09 D Resident Assessment and Care Planning Deficiencies Allow residents the right to participate in the planning or revision of care and treatment.
    2017-10-17 2017-11-09 E Pharmacy Service Deficiencies Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
    2017-10-17 2017-11-09 C Nursing and Physician Services Deficiencies Post nurse staffing information/data on a daily basis.
    2017-10-17 2017-11-09 E Nutrition and Dietary Deficiencies Hire sufficient dietary support personnel.
    2017-10-17 2017-11-09 D Nutrition and Dietary Deficiencies Store, cook, and serve food in a safe and clean way.
    2017-10-17 2017-11-09 D Quality of Life and Care Deficiencies Give or get specialized rehabilitative services per the patient's assessment or plan of care.
    2017-10-17 2017-11-09 D Environmental Deficiencies Have a program that investigates, controls and keeps infection from spreading.
    2017-10-17 2017-11-09 F Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Fines

    Fine Date Fine Amount
    2018-04-17 $7,283
    2020-11-02 $373,129
    2020-11-02 $419,574
    2021-03-17 $9,750
    2021-07-26 $650
    2021-07-26 $655
    2022-12-21 $15,269

    What is in the Neighborhood

    General Area Overview
    • The closest city is Smyrna which is 2.8 miles away and has a population of 11,319 (small town).
    • The average income is $61,228, which is average compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 36
      • Average Temperature: 58.7
      • Day Breakdown: The area gets 160 days of rain, 16 days of snow and 188 days of sun
      • Precipitation: 2.8 inches a year

    Health and Safety Overview
    • The crime rate is 9.92 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.71 incidents per 100 people
      • Property Crime: 3.36 incidents per 100 people
      • Drug-Related Crime: 2.25 incidents per 100 people
    • The average life expectancy in zip code is 76.8 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 47.0, Moderate Days 12.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Food Lion
    1.3 miles away
    Aldi
    1.5 miles away
    Walmart Supercenter
    3.2 miles away
    Acme
    3.3 miles away
    Sam's Club
    5.1 miles away

    None Found

    None Found

    Banks

    M&T Bank
    1.4 miles away
    WSFS Bank
    1.5 miles away
    PNC Bank
    2.8 miles away
    Citizens Bank
    2.8 miles away
    Dover Federal Credit Union
    7.4 miles away

    Hospitals

    Bayhealth Kent General
    8.3 miles away
    Dover Behavioral Health System
    9.3 miles away

    Pharmacies

    Walgreens
    1.3 miles away
    Rite Aid
    3.2 miles away
    CVS Pharmacy
    7.6 miles away
    Living Well Pharmacy
    15.3 miles away
    Galena Pharmacy
    16.5 miles away

    None Found

    Parks

    Big Oak Park
    0.8 miles away
    Brenford Station
    1.0 miles away
    Sunnyside Park
    1.2 miles away
    Providence Crossing Park
    2.3 miles away
    Lake Como Recreation Area
    2.3 miles away

    Places of Worship

    Byrd's AME Church
    2.9 miles away
    Old Union Methodist Church
    9.6 miles away
    Old St. Anne's Church
    13.7 miles away
    Appoquinimink Friends Meeting
    14.1 miles away
    St. Joseph's Church
    14.6 miles away

    Shopping

    Dover Mall
    5.2 miles away

    Culture

    The Everett Annex
    14.7 miles away
    Everett Theatre
    14.7 miles away
    Gallery 50
    22.2 miles away
    Church Hill Theatre
    22.8 miles away

    Restaurants

    Smyrna Diner
    1.4 miles away
    Momma G’s Soul Food
    2.7 miles away
    Eats & Sweets
    2.8 miles away
    Lemon Leaf Cafe
    2.9 miles away
    Bridgeway Restaurant
    3.1 miles away

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    Google map of Pinnacle Rehabilitation & Health Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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