📞 Call for pricing and availability: (800) 780-8101

Millcroft

255 Possum Park Road, Newark, DE 19711

Independent Living Assisted Living Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(302) 366-0160

Estimated Pricing

Studio
Estimated $5,447
One Bedroom
Estimated $6,860
Two Bedroom
Estimated $8,438

Price Comparison

  • Average City Price: $6,474
  • Average State Price: $5,047
  • Average National Price: $4,181


  • Millcroft Description

    Millcroft is a medium 36 bed community that offers independent living, assisted living, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Newark, Delaware and is part of the Five Star Senior Living network of communities. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and suite room layouts.

    The community has an average rating of 8.3 out of 10 making it the 4th highest rated community in the city out of 9 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Newark

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Newark

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Newark

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Newark


    Community Reviews

    8.4
    Millcroft
    Based on My Caring Plan's proprietary scoring, including 86 reviews across the web

    Ranking

  • Ranking in City: 5 out of 10 communities in Newark
  • Ranking in State: 34 out of 84 communities in DE
  • Food and Dining A

    Value for Price B

    Activities A

    Facility and Grounds A

    Care A

    Staff A

    Cleanliness A


    Employee Reviews

    5.5
    Five Star Senior Living
    Based on My Caring Plan's proprietary scoring, including 1220 reviews across the web

    The following insights are from employees that work in Delaware

    Employee Pay B

    Employee Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Millcroft receives a mix of reviews from family members of residents, highlighting both positive and negative experiences. Some reviewers praise the staff for being welcoming, kind, and supportive, mentioning specific staff members who made significant positive impacts during their or their loved ones' stay. The community is described as beautiful, with well-maintained outdoor areas, and the facility is noted for its cleanliness and friendly environment. The food is highly rated, and many residents enjoy the social aspects of dining and the various activities available.

    However, there are concerns raised about the level of care and attention to medical needs. One review mentions a negative experience with the handling of medication and a misdiagnosis that led to unnecessary stress. Another review expresses dissatisfaction with the facility's handling of specific health care needs, such as the proper management of a colostomy and the provision of thickened liquids, indicating a lack of necessary supplies and appropriate care.

    Despite these concerns, many reviews highlight the positive aspects of living at Millcroft, including the sense of community, the quality of the independent living facilities, and the staff's dedication to making residents feel at home. The facility's ability to host events and its overall atmosphere are also commended. Some reviews specifically mention the helpfulness of the staff during the transition process for new residents and their families.

    Overall, while there are areas for improvement, particularly in medical care and attention to detail, many families and residents have had positive experiences at Millcroft, appreciating the staff's efforts, the community's environment, and the facility's amenities.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical, occupational and speech therapy

    Orthopedic and neurological rehabilitation

    Balance, gait, strength and coordination training

    Memory enhancement therapy

    Pain management

    24-hour skilled nursing care (RN, LPN, CNA)


    Services

    Weekly housekeeping

    Flat linen service

    Grounds and building maintenance

    Snow removal

    On-site security

    Concierge


    Activities

    Exercise classes

    Activity room

    Bridge

    Physical activities

    Parks

    Intergenerational programs


    Community Amenities

    Beautiful grounds

    Comfortably furnished community living spaces

    Card and game room

    Library

    On-site salon

    Access to religious services


    Room Amenities

    Basic cable TV

    All utilities except telephone

    Wireless internet/hotspot

    Kitchenettes

    Full kitchens

    Keyed entries


    Dining

    Restaurant-style dining

    All-day beverages and snacks

    Seven days a week serving breakfast, lunch, and dinner

    Delicious menu of fresh, seasonal selections

    Chef-prepared meals

    Low sugar/salt options


    Transportation

    Scheduled transportation

    Transportation services

    Scheduled local transportation

    Parking on premises


    Pet

    Pet therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 2
    Staffing rating: 5
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: March 17, 1982
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 110
    Total current residents: 68
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 9
    Total cost of fines: $114410


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2018-03-15 2018-04-23 E Construction Deficiencies Use approved construction type or materials.
    2018-03-15 2018-04-23 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-03-31 2021-05-28 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-03-31 2021-05-28 E Resident Rights Deficiencies The resident has the right to receive notices in a format and a language he or she understands.
    2021-03-31 2021-05-28 E Resident Rights Deficiencies Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    2021-03-31 2021-05-28 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-03-31 2021-05-28 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2021-03-31 2021-05-28 F Administration Deficiencies Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    2021-03-31 2021-05-28 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-31 2021-05-28 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2021-09-13 2021-11-01 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-13 2021-11-01 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2019-03-22 2019-05-06 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-03-22 2019-05-06 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2019-03-22 2019-05-06 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-03-22 2019-05-22 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2019-03-22 2019-05-06 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-03-22 2019-05-06 E Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2019-03-22 2019-05-22 D Resident Assessment and Care Planning Deficiencies Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    2019-03-22 2019-05-06 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-03-22 2019-05-06 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-03-22 2019-05-06 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-03-22 2019-05-06 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-03-22 2019-05-06 E Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-03-22 2019-05-06 D Quality of Life and Care Deficiencies Provide medically-related social services to help each resident achieve the highest possible quality of life.
    2019-03-22 2019-05-06 D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    2019-03-22 2019-05-06 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-12-11 2021-01-11 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-11 2021-01-11 D Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-03-31 2021-05-11 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-03-15 2018-05-02 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-03-15 2018-05-02 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2018-03-15 2018-05-02 E Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2018-03-15 2018-05-02 D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-03-15 2018-05-02 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2018-03-15 2018-05-02 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-03-15 2018-05-02 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-03-15 2018-05-02 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-03-15 2018-05-02 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2018-03-15 2018-05-02 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-03-15 2018-05-02 E Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2018-03-15 2018-05-02 D Administration Deficiencies Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    2018-03-15 2018-05-02 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-03-15 2018-05-02 D Environmental Deficiencies Make sure that a working call system is available in each resident's bathroom and bathing area.

    Fines

    Fine Date Fine Amount
    2019-03-22 $13,601
    2020-11-16 $655
    2020-11-23 $983
    2020-11-30 $1,310
    2020-12-11 $12,604
    2021-03-31 $9,750
    2021-09-13 $9,750
    2021-11-29 $1,638
    2021-11-29 $1,625
    2022-09-16 $24,310
    2022-09-16 $15,802
    2023-04-14 $61,920

    What is in the Neighborhood

    General Area Overview
    • The closest city is Newark which is 1.9 miles away and has a population of 33,817 (mid sized town).
    • The average income is $92,480, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 35
      • Average Temperature: 58.0
      • Day Breakdown: The area gets 160 days of rain, 21 days of snow and 182 days of sun
      • Precipitation: 2.8 inches a year

    Health and Safety Overview
    • The crime rate is 6.47 per 100 people which is high compared to other cities.
      • Violent Crime: 1.43 incidents per 100 people
      • Property Crime: 3.18 incidents per 100 people
      • Drug-Related Crime: 0.74 incidents per 100 people
    • The average life expectancy in zip code is 77.77 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 41.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Zingo's
    1.5 miles away
    Asia Supermarket
    1.6 miles away
    Wang's Oriental Food Store
    1.7 miles away
    Mi Ranchito
    1.8 miles away
    Acme
    1.8 miles away

    Transportation

    Newark
    2.8 miles away
    Churchmans Crossing
    3.5 miles away

    Bus Stations

    University of Delaware Parking Lot #6 on Christiana Dr.
    1.8 miles away
    Flixbus
    2.9 miles away

    Banks

    PNC Bank
    1.7 miles away
    Fulton Bank
    1.7 miles away
    TD Bank
    1.9 miles away
    Citizens Bank
    1.9 miles away
    WSFS Bank
    1.9 miles away

    Hospitals

    Christiana Hospital
    3.4 miles away
    Rockford Center: Gupta Saurabh MD
    4.0 miles away
    Veterans Affairs Medical Center Wilmington
    7.1 miles away
    Delaware Psychiatric Center
    8.2 miles away
    ChristianaCare, Union Hospital
    8.5 miles away

    Pharmacies

    Walgreens
    0.5 miles away
    Rite Aid
    1.8 miles away
    CVS
    4.5 miles away
    Walgreens Pharmacy
    5.8 miles away
    Walmart Pharmacy
    6.4 miles away

    Dentists

    Pike Creek Dental
    3.3 miles away
    Hockessin Dental
    4.6 miles away
    Dental Associates of Delaware
    4.8 miles away
    Kirkwood Dental
    5.6 miles away
    Bear-Glasgow Dental
    6.6 miles away

    Parks

    Newark Resevoir
    0.7 miles away
    Ridgewater Park
    0.7 miles away
    Middle Run Natural Area
    0.9 miles away
    Fairfield Crest
    1.0 miles away
    Newark
    1.1 miles away

    Places of Worship

    White Clay Creek Presbyterian Church
    1.5 miles away
    St. John the Baptist Roman Catholic Church
    1.8 miles away
    Head of Christiana Presbyterian Church
    3.0 miles away
    Mill Creek Friends Meetinghouse
    3.9 miles away
    St. James Episcopal Church
    4.0 miles away

    Shopping

    Christiana Mall
    4.7 miles away
    Shoppes at Buena Vista
    7.3 miles away
    Beaver Brook Plaza
    7.4 miles away
    Shoppes at Red Lion
    7.8 miles away
    Independence Mall
    11.3 miles away

    Culture

    Newark Arts Alliance
    1.7 miles away
    Chapel Street Players
    1.7 miles away
    Everyday Artists Studio
    5.8 miles away
    Station Gallery
    8.7 miles away
    Kenneth Flash
    9.6 miles away

    Restaurants

    Perkins
    1.3 miles away
    Outback Steakhouse
    1.3 miles away
    Evero Spezia
    1.5 miles away
    Timothy's
    1.5 miles away
    Mee Garden
    1.5 miles away

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    Google map of Millcroft

    Licensing

    This community is licensed by the state of DE. It is a medium-sized community with 36 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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