📞 Call for pricing and availability: (800) 780-8101

Regal Heights Healthcare & Rehab Center

6525 Lancaster Pike, Hockessin, DE 19707

Nursing Home Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(302) 998-0181

Estimated Pricing

Studio
Estimated $10,015

Price Comparison

  • Average City Price: $10,328
  • Average State Price: $9,062
  • Average National Price: $7,508


  • Regal Heights Healthcare & Rehab Center Description

    Regal Heights Healthcare & Rehab Center is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 2.7 miles outside the town of Hockessin, Delaware. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 5.7 out of 10 making it the 5th highest rated community in the city out of 5 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Hockessin

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Hockessin


    Community Reviews

    4.8
    Regal Heights Healthcare & Rehab Center
    Based on My Caring Plan's proprietary scoring, including 50 reviews across the web

    Ranking

  • Ranking in City: 5 out of 5 communities in Hockessin
  • Ranking in State: 80 out of 84 communities in DE
  • Food and Dining B

    Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • There are complaints about lost or misplaced personal items, including clothes.
    • Some staff members, including the ADON, are described as rude, obnoxious, and unprofessional.
    • Reports of poor bedside manner, disrespectful attitudes towards residents and guests, and accusations of theft by staff.
    • Concerns about unsafe discharge practices and significant changes in the level of care required after discharge.
    • Work environment described as terrible, with issues around staff performance, lack of proper PPE, and unprofessional behavior.
    • Mixed reviews on cleanliness and care quality, with some noting good care but poor cleanliness in certain areas.
    • Allegations of neglect, staff mistreating patients, and a facility being infested with mice.
    • Instances of inappropriate behavior by staff, including ignoring residents in need and taking personal items from residents.
    • Positive feedback about the facility's appearance, modern equipment, and some experiences of caring staff.
    • Warnings from reviewers not to place loved ones in the facility due to negative experiences.

    Overall, the reviews highlight significant concerns about staff behavior, facility management, and the quality of care, alongside a few positive remarks about the facility's condition and some instances of satisfactory care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Regal Heights Healthcare & Rehab Center Videos


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    Health

    Caregiver

    Cardiac care

    Specialized wound care

    Attending physicians

    Rehabilitation center

    Restorative care


    Services

    Housekeeping & laundry


    Activities

    Gym

    Religious services

    Recreational activities

    Bridge


    Community Amenities

    Outdoor patio

    Gardens


    Room Amenities

    Wifi

    A kitchenette


    Dining

    Fine dining

    Daily snacks

    Nutritional counseling



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 3
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 172
    Total current residents: 165
    Facility is located in a hospital: No
    Special Focus Status Candidate: Yes
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 4
    Number of substantiated complaints: 11
    Number of payment denials: 0
    Number of fines: 4
    Total cost of fines: $58409


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2017-06-15 2017-07-27 E Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2017-06-15 2017-07-27 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-11-07 2019-12-20 B Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-11-07 2019-12-20 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2019-11-07 2019-12-20 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-11-07 2019-12-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-11-07 2019-12-20 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-11-07 2019-12-20 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-11-07 2019-12-20 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2019-11-07 2019-12-20 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-11-07 2020-02-10 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-11-07 2019-12-20 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2019-11-07 2019-12-20 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-11-07 2019-12-20 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-11-07 2019-12-20 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-11-07 2019-12-20 E Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2019-11-07 2019-12-20 D Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-11-07 2019-12-20 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-11-07 2019-12-20 B Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-11-07 2019-12-20 D Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    2019-11-07 2019-12-20 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-11-07 2020-02-10 E Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2022-03-10 2022-03-29 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-03-10 2022-03-29 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-02-09 2022-03-29 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-02-09 2022-03-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-02-09 2022-03-29 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-02-09 2022-03-29 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-02-09 2022-03-29 J Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-02-09 2022-03-29 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2022-02-09 2022-03-29 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2022-02-09 2022-03-29 D Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2022-02-09 2022-03-29 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2021-10-28 2021-12-07 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-10-28 2021-12-07 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-10-28 2021-12-07 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-08-20 2018-10-03 E Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2018-08-20 2018-10-03 E Resident Rights Deficiencies The resident has the right to receive notices in a format and a language he or she understands.
    2018-08-20 2018-10-03 E Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2018-08-20 2018-10-03 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2018-08-20 2018-10-03 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-08-20 2018-10-03 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-08-20 2018-10-03 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-08-20 2018-10-03 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-08-20 2018-10-03 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2018-08-20 2018-10-03 E Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2018-08-20 2018-10-03 D Nursing and Physician Services Deficiencies Provide or arrange emergency care by a doctor 24 hours a day.
    2018-08-20 2018-10-03 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-08-20 2018-10-03 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-08-20 2018-10-03 D Administration Deficiencies Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
    2018-08-20 2018-10-03 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-08-20 2018-10-03 L Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2018-08-20 2018-10-03 D Environmental Deficiencies Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
    2020-12-22 2021-02-04 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2017-06-15 2017-07-12 E Resident Rights Deficiencies Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
    2017-06-15 2017-07-12 E Environmental Deficiencies Provide housekeeping and maintenance services.
    2017-06-15 2017-07-12 D Resident Assessment and Care Planning Deficiencies Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2017-06-15 2017-07-12 E Quality of Life and Care Deficiencies Provide necessary care and services to maintain or improve the highest well being of each resident .
    2017-06-15 2017-07-12 D Quality of Life and Care Deficiencies Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
    2017-06-15 2017-07-12 E Pharmacy Service Deficiencies Ensure that residents are safe from serious medication errors.
    2017-06-15 2017-07-12 D Nutrition and Dietary Deficiencies Store, cook, and serve food in a safe and clean way.
    2017-06-15 2017-07-11 E Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2017-06-15 2017-07-11 E Pharmacy Service Deficiencies At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
    2017-06-15 2017-07-11 E Pharmacy Service Deficiencies Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
    2017-06-15 2017-07-11 E Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies quarterly, and develop corrective plans of action.

    Fines

    Fine Date Fine Amount
    2018-08-20 $42,379
    2019-11-07 $11,281
    2020-12-22 $9,750
    2021-10-28 $9,750
    2021-11-15 $650
    2022-02-09 $38,259

    What is in the Neighborhood

    General Area Overview
    • The closest city is Hockessin which is 2.7 miles away and has a population of 13,527 (small town).
    • The average income is $150,788, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 34
      • Average Temperature: 57.5
      • Day Breakdown: The area gets 148 days of rain, 22 days of snow and 193 days of sun
      • Precipitation: 1.7 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 77.77 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 41.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Gigante
    2.4 miles away
    La Simpatica
    2.4 miles away
    Acme
    2.6 miles away
    ALDI
    2.7 miles away
    Harvest Market Natural Foods
    2.7 miles away

    Transportation

    Churchmans Crossing
    5.1 miles away
    Wilmington
    5.8 miles away

    Bus Stations

    4
    3.1 miles away
    DART Bus Stop
    3.8 miles away
    Wilmington Greyhound Terminal
    5.8 miles away
    2;35
    5.9 miles away

    Banks

    Wells Fargo
    2.5 miles away
    Fulton Bank
    2.5 miles away
    WSFS Bank
    2.6 miles away
    TD Bank
    2.6 miles away
    M&T Bank
    2.7 miles away

    Hospitals

    Veterans Affairs Medical Center Wilmington
    3.0 miles away
    Saint Francis Healthcare
    4.6 miles away
    Rockford Center: Gupta Saurabh MD
    4.9 miles away
    Nemours/Alfred I. duPont Hospital for Children
    5.1 miles away
    Christiana Hospital
    5.2 miles away

    Pharmacies

    Walgreens Pharmacy
    1.7 miles away
    Walgreens
    2.5 miles away
    Rite Aid
    2.5 miles away
    Walmart Pharmacy
    2.9 miles away
    CVS
    3.8 miles away

    Dentists

    Kirkwood Dental
    2.4 miles away
    Pike Creek Dental
    2.7 miles away
    Dental Associates of Delaware
    3.1 miles away
    Hockessin Dental
    3.3 miles away
    Wahl Family Dentistry
    5.9 miles away

    Parks

    Delcaste Recreation Area
    1.2 miles away
    Delcastle Recreation Park
    1.2 miles away
    Brandywine Springs Park
    1.5 miles away
    Cedar Park
    2.0 miles away
    Sherwood II
    2.0 miles away

    Places of Worship

    Red Clay Creek Presbyterian Church
    1.0 miles away
    Hockessin Friends Meetinghouse
    2.7 miles away
    Marshallton United Methodist Church
    2.9 miles away
    St. James Episcopal Church
    3.3 miles away
    St. Joseph's on the Brandywine
    3.5 miles away

    Shopping

    Independence Mall
    5.9 miles away
    Christiana Mall
    5.9 miles away
    Concord Mall
    6.9 miles away
    Shoppes at Buena Vista
    8.2 miles away
    Beaver Brook Plaza
    8.7 miles away

    Culture

    Everyday Artists Studio
    2.8 miles away
    Station Gallery
    3.1 miles away
    World Cafe Live
    5.8 miles away
    Grand Opera House
    5.8 miles away
    Kenneth Flash
    6.3 miles away

    Restaurants

    Charcoal Pit
    2.4 miles away
    Primo Hoagies
    2.4 miles away
    Tree Garden
    2.5 miles away
    Bull’s Eye
    2.5 miles away
    Mexican Table Restaurant
    2.5 miles away

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    Google map of Regal Heights Healthcare & Rehab Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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