📞 Call for pricing and availability: (800) 780-8101

Massena Rehabilitation & Nursing Center

89 Grove Street, Massena, NY 13662

Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(315) 769-2494

Estimated Pricing

Studio
Estimated $10,213

Price Comparison

  • Average City Price: $10,213
  • Average State Price: $9,241
  • Average National Price: $7,508


  • Massena Rehabilitation & Nursing Center Description

    Massena Rehabilitation & Nursing Center is a community that offers nursing care and rehabilitation and is located in the town of Massena, New York. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 4.9 out of 10 making it the 2nd highest rated community in the city out of 2 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Massena


    Community Reviews

    4.9
    Massena Rehabilitation & Nursing Center
    Based on My Caring Plan's proprietary scoring, including 28 reviews across the web

    Ranking

  • Ranking in City: 2 out of 2 communities in Massena
  • Ranking in State: 1143 out of 1231 communities in NY
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Several reviewers expressed extreme dissatisfaction with the facility, citing poor communication, unreturned calls, and lack of care and attention to residents.
    • Complaints about the facility being significantly understaffed, leading to neglected care, including residents being left in pain or unattended for long periods.
    • Incidents of residents experiencing falls or injuries without proper explanation or attention from the staff.
    • Reports of the facility being dirty and residents' belongings going missing.
    • Some staff members were described as rude, lacking compassion, and not listening to concerns.
    • Issues with management, including refusal to accommodate staff with disabilities and poor handling of resident funds.

    Positive Reviews:

    • A few reviewers had positive experiences, noting the cleanliness of the facility and the outstanding staff making their loved ones' final days comfortable.
    • One reviewer praised the physical therapy department and the food, expressing a desire to return for future care.
    • Appreciation for pet-friendly policies and acceptance of specific health insurance plans.
    • Some staff members were highlighted for their kindness, helpfulness, and diligence, particularly in the activities department and among the receptionists.
    • One family reported being very impressed with the attentiveness and communication of the care staff, especially in handling their mother's specific needs after a stroke.

    Mixed Reviews:

    • While some aspects of care were criticized, certain staff members and departments received compliments for their efforts and kindness.
    • One reviewer acknowledged the stressful environment of the facility but appreciated the efforts of specific staff members and the activities director.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Short-Term Rehabilitation

    Comprehensive Care Plans

    Post-Acute Care

    Physician Services

    Occupational Therapy

    Physical Therapy


    Services

    Housekeeping Service

    Laundry & Housekeeping


    Activities

    Entertainment

    Outdoor Patio and Activities

    Daily Traditions

    Religious Services

    Volunteer

    Music Entertainment


    Community Amenities

    Onsite Beautician & Barber

    Laundry & Housekeeping

    Therapy Room


    Room Amenities

    Cable Television

    Telephone Service


    Dining

    Specialized Diets

    Nutritious Meals

    Gourmet Meals

    Dining Experience

    Dining Rooms



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: April 1, 1977
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 160
    Total current residents: 139
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 11
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $6230


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-11-18 2022-01-15 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2021-11-18 2022-01-15 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2021-11-18 2022-01-15 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-11-18 2022-01-27 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-11-18 2022-01-15 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.
    2019-07-10 2019-08-30 D Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2019-07-10 2019-08-30 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-07-10 2019-08-30 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-05-24 2018-07-23 D Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-05-24 2018-06-16 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-05-24 2018-06-16 D Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2018-05-24 2018-06-11 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-05-24 2018-06-02 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2018-05-24 2018-07-23 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-05-24 2018-06-11 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure that testing and maintenance of electrical equipment is performed.

    Fines

    Fine Date Fine Amount
    2018-10-24 $65,208
    2020-07-13 $650
    2022-03-28 $987
    2023-05-02 $5,244

    What is in the Neighborhood

    General Area Overview
    • The closest city is Massena which is 0.5 miles away and has a population of 10,629 (small town).
    • The average income is $53,542, which is low compared to other zip codes.
    • Weather
      • High Temperature: 73
      • Low Temperature: 20
      • Average Temperature: 46.7
      • Day Breakdown: The area gets 149 days of rain, 75 days of snow and 140 days of sun
      • Precipitation: 2.3 inches a year

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.3 miles away
    Price Chopper
    0.3 miles away
    Aldi
    0.4 miles away
    BJ's Wholesale Club
    2.5 miles away
    Hannaford's
    2.5 miles away

    Transportation

    Miniature Train Station
    9.2 miles away
    Cornwall
    10.7 miles away

    None Found

    Banks

    Massena Savings and Loan
    0.3 miles away
    NBT Bank
    0.3 miles away
    Seacomm Federal Credit Union
    0.6 miles away
    BMO
    7.2 miles away
    Scotiabank
    9.6 miles away

    Hospitals

    Massena Memorial Hospital
    1.4 miles away
    Cornwall Community Hospital
    10.9 miles away
    Canton-Potsdam Hospital
    17.6 miles away

    Pharmacies

    Walgreens
    0.2 miles away
    Kinney Drugs
    0.3 miles away
    Pharmasave
    7.2 miles away
    Arrowhead Pharmacy
    8.8 miles away
    Shoppers Drug Mart
    9.6 miles away

    Dentists

    Cornwall Dentistry
    9.6 miles away
    Dr. R. Navaneelan
    10.9 miles away
    Altima Dental
    14.6 miles away
    Dr. John Carville
    18.2 miles away
    John Carville
    18.2 miles away

    Parks

    Firework Observation
    0.3 miles away
    Wooden Park
    0.5 miles away
    Elm Park
    0.5 miles away
    Massena Springs Park
    0.5 miles away
    Veteran Memorial Park
    0.7 miles away

    None Found

    Shopping

    St. Lawrence Centre
    2.6 miles away
    Cornwall Square
    10.0 miles away

    Culture

    Amphitheater
    9.9 miles away
    The Port Theater
    10.6 miles away
    Upper Canada Playhouse
    15.0 miles away
    Hosmer Concert Hall
    18.3 miles away
    Snell Music Theater
    18.4 miles away

    Restaurants

    Spanky's
    0.9 miles away
    Herbert's Steak Ranch
    4.0 miles away
    Roma Pizza
    7.0 miles away
    La Bella Pizzeria
    7.2 miles away
    Butler's Restaurant
    7.2 miles away

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    Google map of Massena Rehabilitation & Nursing Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

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