Lake View Terrace

Positive Reviews:

• Many reviewers express deep appreciation for the love, care, and attention provided to their loved ones at LVT, highlighting the warmth and compassion of the team members.
• Several reviews commend the staff for their knowledge, helpfulness, and friendliness, making a great impression on families and residents alike.
• Family members note the exceptional care and attention their loved ones receive, mentioning specific instances where staff went above and beyond, including during hospice care and after significant health events.
• Lake View Terrace is praised for its clean, friendly, well-staffed environment, and for offering stimulating activities and events that involve the community, including youth groups.
• The facility is recognized for its commitment to the physical and emotional well-being of residents, with staff members showing genuine care and dedication.

Negative Review:

• One review describes the experience as horrible, citing bad communication and constantly changing policies as major issues.

General Feedback:

• Many families feel reassured and satisfied with the level of care provided, noting that the staff's patience, kindness, and professionalism make Lake View Terrace a wonderful facility.
• The community and activities at Lake View Terrace are highlighted as purposeful and fun, contributing to a positive environment for residents.
• One family mentions their involvement in community events with Lake View Terrace, praising the facility for its high level of care and commitment to residents.
• A few reviews specifically thank the staff and management for their hard work and dedication, especially during challenging times such as the COVID crisis.