📞 Call for pricing and availability: (800) 780-8101

Heritage Hills Living & Rehabilitation Center

411 North West Street, Mcalester, OK 74502

Nursing Home
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(918) 423-2920

Estimated Pricing

Studio
Estimated $6,754

Price Comparison

  • Average City Price: $6,773
  • Average State Price: $6,920
  • Average National Price: $7,508


  • Heritage Hills Living & Rehabilitation Center Description

    Heritage Hills Living & Rehabilitation Center is a community that offers nursing care and is located in the town of McAlester, Oklahoma. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 3.7 out of 10 making it the 7th highest rated community in the city out of 7 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Mcalester


    Community Reviews

    5
    Heritage Hills Living & Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 22 reviews across the web

    Ranking

  • Ranking in City: 7 out of 7 communities in Mcalester
  • Ranking in State: 470 out of 492 communities in OK


  • Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews strongly advise against placing family members in this facility, citing poor management and lack of proper care.
    • Communication issues are prevalent, with reports of the administrator and office personnel not returning calls or providing necessary information.
    • There are alarming accounts of neglect and unsanitary conditions, including a case where a resident's health severely deteriorated due to improper care.
    • Complaints include severe understaffing, with one person reportedly handling multiple critical roles inadequately.
    • There are mentions of pest infestations and a generally unclean environment, contributing to an unpleasant and potentially unsafe living situation for residents.
    • Despite overwhelmingly negative feedback, there is a single positive review mentioning recent improvements in staff and resident care, alongside a heartwarming account of a dietary aid's kindness towards a resident.


    Reviews

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    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 2


    Nursing Home Overview

    Participation date: Aug. 1, 1997
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 81
    Total current residents: 56
    Facility is located in a hospital: No
    Special Focus Status Candidate: Yes
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 3
    Number of payment denials: 1
    Number of fines: 4
    Total cost of fines: $30388


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-08-31 2022-09-23 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2022-08-31 2022-09-23 F Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2022-08-31 2022-09-23 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-08-31 2022-09-23 E Smoke Deficiencies Provide properly protected cooking facilities.
    2022-08-31 2022-09-23 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2022-08-31 2022-09-23 F Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2022-08-31 2022-09-23 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-08-31 2022-09-23 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-05-11 2021-07-01 C Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2021-05-11 2021-07-01 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-05-11 2021-07-01 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2021-05-11 2021-07-01 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-05-11 2021-07-01 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-05-11 2021-07-01 C Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2021-05-11 2021-07-01 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2021-05-11 2021-07-01 C Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-02-20 2019-03-19 E Egress Deficiencies Have exits that are accessible at all times.
    2019-02-20 2019-03-19 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-02-20 2019-03-19 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-02-20 2019-03-19 C Smoke Deficiencies Provide properly protected cooking facilities.
    2019-02-20 2019-03-19 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-02-20 2019-03-19 F Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2019-02-20 2019-03-19 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-02-20 2019-03-19 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-02-20 2019-03-19 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-02-20 2019-03-19 E Services Deficiencies Have an externally vented heating system.
    2019-02-20 2019-03-19 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Fines

    Fine Date Fine Amount
    2022-09-02 $27,895
    2022-09-02 $18,132
    2022-09-06 $3,145
    2022-10-17 $6,293
    2022-11-07 $2,797
    2022-11-07 $2,818

    Denials

    Denial Date Payment Denial Days
    2022-09-02 63

    What is in the Neighborhood

    General Area Overview
    • The closest city is McAlester which is 0.8 miles away and has a population of 18,310 (small town).
    • Weather
      • High Temperature: 84
      • Low Temperature: 42
      • Average Temperature: 64.2
      • Day Breakdown: The area gets 151 days of rain, 4 days of snow and 208 days of sun
      • Precipitation: 2.3 inches a year

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    2.7 miles away

    None Found

    Bus Stations

    McAlester Greyhound Bus Station
    1.2 miles away

    Banks

    The Bank
    1.0 miles away

    Hospitals

    McAlester Regional Health Center
    1.6 miles away
    Carl Albert Community Mental Health Center
    1.7 miles away

    Pharmacies

    Wood's Pharmacy
    1.2 miles away
    CVS Pharmacy
    1.7 miles away
    Walgreens
    1.7 miles away
    Walmart Pharmacy
    2.7 miles away

    None Found

    Parks

    Chadick Park
    1.2 miles away
    Lee Park
    1.3 miles away
    Puterbaugh Park
    1.9 miles away
    Krebs
    3.1 miles away
    Alderson
    5.7 miles away

    None Found

    None Found

    None Found

    Restaurants

    Adelita's Mexican Restaurant
    2.3 miles away
    Modo Mio Italian Restaurant
    2.4 miles away
    Denny's
    2.7 miles away
    Pete's Place
    3.4 miles away

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    Google map of Heritage Hills Living & Rehabilitation Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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