📞 Call for pricing and availability: (800) 780-8101

Heritage Healthcare & Rehabilitation Center

777 9Th St N, Naples, FL 33940

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(239) 261-8126

Estimated Pricing

Studio
Estimated $4,942

Price Comparison

  • Average City Price: $4,980
  • Average State Price: $4,755
  • Average National Price: $5,673


  • Heritage Healthcare & Rehabilitation Center Description

    Heritage Healthcare & Rehabilitation Center is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in the town of Naples, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 5.1 out of 10 making it the 35th highest rated community in the city out of 35 communities. See more information on reviews.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Naples

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Naples

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Naples


    Community Reviews

    5.1
    Heritage Healthcare & Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 39 reviews across the web

    Ranking

  • Ranking in City: 35 out of 35 communities in Naples
  • Ranking in State: 2158 out of 2240 communities in FL
  • Facility and Grounds B

    Care B

    Staff B

    Cleanliness C



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews express dissatisfaction with the care provided, mentioning issues such as lost personal belongings, insufficient staff, and neglect in basic care needs like changing and cleaning.
    • Complaints about the facility being unclean, smelly, and poorly managed were noted, with some reviewers suggesting it should be shut down.
    • There were reports of serious neglect leading to health complications such as pressure injuries and severe dehydration.
    • However, there are also positive reviews highlighting improvements under new management, with mentions of the facility being clean, staff being friendly and professional, and high-quality care being provided.
    • Some reviewers specifically commend the new leadership for dramatic improvements in care and the environment, noting that the therapy services are good and the staff is kind and caring.
    • A few reviews mention that the facility is older but very clean, and residents seem happy. The staff is described as wonderful, creating a family and friendly environment.
    • There are mixed experiences with the responsiveness of the staff, with some reviewers stating that their concerns were ignored or dismissed, while others felt their loved ones received sincere love and care.

    Overall, the reviews for this facility are mixed, with significant concerns raised about care quality and facility management, but also notable praise for improvements and the dedication of some staff members.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Skilled Nursing

    24-Hour Skilled Nursing Care

    Comprehensive Post-Acute Care

    Physical Therapy

    Occupational Therapy

    Speech Therapy



    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-06-12 2023-07-14 F Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2023-06-12 2023-07-14 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2023-06-12 2023-07-14 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2023-06-12 2023-07-14 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure electrical receptacles or cover plates have distinctive color or marking.
    2022-12-12 2023-01-15 F Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2022-12-12 2023-01-15 F Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2022-12-12 2023-01-15 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-12-12 2023-01-15 D Smoke Deficiencies Provide properly protected cooking facilities.
    2022-12-12 2023-01-15 E Smoke Deficiencies Have an alternate power supply for its alarm system.
    2022-12-12 2023-01-15 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2022-12-12 2023-01-15 F Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2022-12-12 2023-01-15 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-12-12 2023-01-15 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2022-12-12 2023-01-15 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-04-12 2022-05-15 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-10-26 2022-11-26 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2022-10-26 2022-11-26 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-06-14 2023-07-14 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2023-06-14 2023-07-14 E Resident Rights Deficiencies Honor the resident's right to organize and participate in resident/family groups in the facility.
    2023-06-14 2023-07-14 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2023-06-14 2023-07-14 G Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2023-06-14 2023-07-14 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-06-14 2023-07-14 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2023-06-14 2023-07-14 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-06-14 2023-07-14 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2023-06-14 2023-07-14 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2023-06-14 2023-07-14 G Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2023-06-14 2023-07-14 E Nursing and Physician Services Deficiencies Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    2022-12-15 2023-01-13 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-12-15 2023-01-13 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-12-15 2023-01-13 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-12-15 2023-01-13 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2022-12-15 2023-01-13 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-12-15 2023-01-13 D Administration Deficiencies Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
    2021-04-05 2021-05-04 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2021-04-05 2021-05-04 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-04-05 2021-05-04 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-04-05 2021-05-04 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-04-05 2021-05-04 K Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-04-05 2021-05-04 F Administration Deficiencies Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
    2021-04-05 2021-05-04 K Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2021-01-05 2021-01-28 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-10-28 2020-11-27 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2020-10-28 2020-11-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-04-15 2022-05-15 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2022-04-15 2022-05-15 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-04-15 2022-05-15 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-04-15 2022-05-15 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-04-15 2022-05-15 D Resident Assessment and Care Planning Deficiencies Assess the resident when there is a significant change in condition
    2022-04-15 2022-05-15 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-04-15 2022-05-15 J Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-04-15 2022-05-15 G Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-04-15 2022-05-15 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2022-04-15 2022-05-15 E Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2022-04-15 2022-05-15 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2022-04-15 2022-05-15 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2022-04-15 2022-05-15 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2022-04-15 2022-05-15 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-04-15 2022-05-15 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2022-04-15 2022-05-15 E Environmental Deficiencies Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    2022-04-15 2022-05-15 E Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2022-04-15 2022-05-15 J Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-04-15 2022-05-15 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2022-04-15 2022-05-15 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-04-15 2022-05-15 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-04-15 2022-05-15 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2022-04-15 2022-05-15 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-04-15 2022-05-15 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2022-04-15 2022-05-15 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2022-04-15 2022-05-15 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-04-15 2022-05-15 J Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2022-04-15 2022-05-15 J Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Fines

    Fine Date Fine Amount
    2020-06-08 $650
    2020-06-15 $975
    2020-06-22 $1,300
    2020-10-28 $19,734
    2021-04-05 $109,756
    2022-04-15 $157,066
    2022-04-15 $241,640
    2022-07-05 $10,885
    2022-07-05 $6,293
    2022-07-05 $6,340
    2022-07-25 $2,818
    2022-07-25 $2,797
    2022-08-02 $3,147
    2022-08-02 $3,170
    2022-08-08 $3,496
    2022-08-16 $3,875
    2022-08-16 $3,846
    2022-08-22 $4,196
    2022-08-22 $4,227
    2022-10-26 $47,120

    What is in the Neighborhood

    General Area Overview
    • The closest city is Naples which is 1.0 miles away and has a population of 21,512 (small town).
    • Weather
      • High Temperature: 85
      • Low Temperature: 67
      • Average Temperature: 78.0
      • Day Breakdown: The area gets 201 days of rain and 163 days of sun
      • Precipitation: 2.1 inches a year

    Click the button above to explore the neighborhood

    Supermarkets

    Wynn's Market
    0.6 miles away
    Publix
    0.9 miles away
    Food & Thought
    1.1 miles away
    Walmart Neighborhood Market
    3.9 miles away
    Gordon Food Service
    4.4 miles away

    None Found

    Bus Stations

    Tamiami Trail & Celeste Drive
    8.7 miles away
    Tamiami Trail & Price Street
    8.8 miles away
    Collier Boulevard & Tamiami Trail
    8.8 miles away
    Tamiami Trail & Trail Ridge Road
    9.1 miles away
    Walmart Supercenter
    9.2 miles away

    Banks

    Bank of America
    0.9 miles away
    SunTrust
    0.9 miles away
    First Florida Integrity Bank
    1.0 miles away
    Chase
    1.1 miles away
    PNC Bank
    1.1 miles away

    Hospitals

    NCH Baker Hospital Downtown
    0.4 miles away
    NCH Central Campus
    4.1 miles away
    David Lawrence Center
    4.4 miles away
    Physicians Regional Medical Center - Pine Ridge
    5.5 miles away
    Physicians Regional Medical Center- Collier Boulevard
    7.7 miles away

    Pharmacies

    Lakeview Pharmacy
    0.6 miles away
    CVS Pharmacy
    0.9 miles away
    Walgreens
    2.3 miles away
    CVS
    2.5 miles away
    Costco Pharmacy
    4.6 miles away

    Dentists

    Coast Dental
    1.1 miles away
    True View Dental
    6.6 miles away
    Elite Dental Spa
    8.5 miles away
    Naples Modern Dentistry
    9.3 miles away
    Bellaire Bay Dental Care
    10.7 miles away

    Parks

    Betsy Jones Memorial Park
    0.2 miles away
    Goodlette Frank Linear Park
    0.4 miles away
    River Park
    0.4 miles away
    Beatrice Branch Briggs Founders Park
    0.4 miles away
    Garden of Hope and Courage
    0.5 miles away

    None Found

    Shopping

    Coastland Center
    0.8 miles away
    Plaza 800
    1.1 miles away
    Tin City
    1.2 miles away
    Greentree Shopping Center
    7.9 miles away
    University Village Shops
    20.3 miles away

    Culture

    Safari Canyon Open-Air Theater
    0.9 miles away
    Gallery One
    1.1 miles away
    Stone & Mosaic Garden
    1.1 miles away
    Eydel Fine Arts
    1.1 miles away
    Aldo Castillo Gallery
    1.1 miles away

    Restaurants

    Greek Gourmet
    0.4 miles away
    Valento's Pizza & Hoagies
    0.7 miles away
    The Cheesecake Factory
    0.9 miles away
    Aurelio's
    0.9 miles away
    Brook's Gourmet Burgers & Dogs
    0.9 miles away

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    Google map of Heritage Healthcare & Rehabilitation Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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