📞 Call for pricing and availability: (800) 780-8101

Charter House

211 Northwest Second Street, Rochester, MN 55901

Independent Living Assisted Living Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(507) 266-8572

Estimated Pricing

Studio
Estimated $2,931
One Bedroom
Estimated $3,691
Two Bedroom
Estimated $4,540

Price Comparison

  • Average City Price: $3,636
  • Average State Price: $3,135
  • Average National Price: $4,181


  • Charter House Description

    Charter House is a community that offers independent living, assisted living, nursing care and rehabilitation and is located in Rochester, Minnesota. Residents who live at the facility are able to choose from a range of studio, one-bedroom, two-bedroom and three-bedroom room layouts.

    The community has an average rating of 8.6 out of 10 making it the 6th highest rated community in the city out of 24 communities. See more information on reviews.

    The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Rochester

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Rochester

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Rochester


    Community Reviews

    8.1
    Charter House
    Based on My Caring Plan's proprietary scoring, including 58 reviews across the web

    Ranking

  • Ranking in City: 16 out of 24 communities in Rochester
  • Ranking in State: 491 out of 961 communities in MN
  • Facility and Grounds A

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Highly praised as a top-of-the-line retirement home with a beautiful facility and a rotating art exhibit.
    • Nursing staff received excellent reviews, alongside the quality of food and overall care.
    • Physical therapy services were criticized for lack of effectiveness and communication.
    • Some found the facility too crowded or too expensive.
    • Positive remarks on the comfortable living conditions, including the quality of pillows and mattresses.
    • Customer service experience over the phone was reported as unsatisfactory by one reviewer.
    • Special events, like a Halloween celebration, were well-received.
    • Described by one as akin to living at a five-star hotel, indicating a high level of satisfaction with the amenities and environment.


    Reviews

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    Health

    24-hour personal care services

    RN, LPN, and nursing aid on site 24/7

    Nursing staff manages clinical needs

    Medication management

    Centralized storage of medications

    Physical therapy


    Services

    24/7 staff response to in-room call light

    Laundry & Housekeeping

    Maintenance of apartment appliances

    Weekly housekeeping service

    24/7 Reception

    Mayo Clinic security


    Activities

    Healthy Aging Programming

    Meeting rooms

    Game Room and Recreation Room

    Art Gallery

    Library

    Fitness & Wellness Center with 3 full-time Exercise Physiologists


    Community Amenities

    Laundry room on every floor

    Fitness & Wellness Center

    Spa and Salon

    Gift shop and Convenience Store

    Chapel with full-time chaplain

    Skywalk for direct, indoor access to Mayo Clinic


    Room Amenities

    New carpet and flooring

    New paint color of your choice

    Raised bathroom vanities

    Crown molding window valances and window treatments

    Full-sized appliances

    Washers and dryers


    Dining

    Three meals per day and snacks

    Dining venues

    Cafe with made-to-order options

    3 dining venues with healthy lifestyle meal choices

    2 private dining rooms

    Silver Lake Room for private dining events


    Transportation

    Bus transportation

    Covered parking ramp

    Free scheduled bus transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 4
    Quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: July 1, 1985
    Ownership type: Non Profit
    Provider type: Medicare
    Nursing home capacity: 32
    Total current residents: 5
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None


    Facility Incident, Complaints and Fines

    Number of facility incidents: 3
    Number of substantiated complaints: 0
    Number of payment denials: 1
    Number of fines: 1
    Total cost of fines: $30100


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-05 2022-06-03 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-04-05 2022-04-05 F Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-12-03 2020-01-01 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-12-03 2020-01-01 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-12-03 2020-01-01 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-01-29 2019-02-06 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2019-01-29 2019-02-08 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-01-29 2019-02-14 F Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2019-01-29 2019-01-29 F Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2019-01-29 2019-02-22 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-04-07 2022-06-03 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-04-07 2022-06-03 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2022-04-07 2022-06-30 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-04-07 2022-05-31 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2022-04-07 2022-05-31 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-05-20 2022-06-10 J Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2022-05-20 2022-05-12 J Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-12-04 2020-01-31 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-12-04 2020-01-10 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-12-04 2020-01-31 F Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2019-12-04 2020-01-31 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2019-01-31 2019-02-22 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Fines

    Fine Date Fine Amount
    2017-12-14 $6,692
    2022-04-07 $30,100

    Denials

    Denial Date Payment Denial Days
    2022-04-07 12

    What is in the Neighborhood

    General Area Overview
    • The closest city is Rochester which is 0.3 miles away and has a population of 112,225 (small city).
    • The average income is $71,003, which is high compared to other zip codes.
    • Weather
      • High Temperature: 72
      • Low Temperature: 16
      • Average Temperature: 46.2
      • Day Breakdown: The area gets 128 days of rain, 70 days of snow and 165 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 35.0 years old, average compared to other cities.
    • 6.14% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 15.83% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 8% Asian, 7% Black or African-American, 5% Hispanic or Latino, and 77% White.

    Health and Safety Overview
    • The crime rate is 4.35 per 100 people which is high compared to other cities.
      • Violent Crime: 0.75 incidents per 100 people
      • Property Crime: 2.45 incidents per 100 people
      • Drug-Related Crime: 0.48 incidents per 100 people
    • The average life expectancy in zip code is 81.3 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 161.0, Moderate Days 19.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    People's Food Co-op
    0.6 miles away
    Hy-Vee
    0.8 miles away
    Silver Lake Foods
    0.9 miles away
    Fresh Thyme
    1.0 miles away
    The Nutrition Shop
    1.3 miles away

    None Found

    Bus Stations

    N Broadway Ave & 1st St NE
    0.2 miles away
    N Broadway Ave & 5th St NW
    0.3 miles away
    N Broadway Ave & 6th St NW
    0.3 miles away
    E Center St & 1st Ave NW
    0.3 miles away
    E Center St & 1st Ave SW
    0.3 miles away

    Banks

    Wells Fargo
    0.2 miles away
    U.S. Bank
    0.3 miles away
    Mayo Employee Federal Credit Union
    0.3 miles away
    Sterling State Bank
    0.3 miles away
    Think Bank
    0.4 miles away

    Hospitals

    Mayo Clinic Hospital Methodist Campus
    0.0 miles away
    Mayo Clinic Saint Marys Campus
    0.7 miles away
    Mayo Eugenio Litta Children's Hospital
    0.9 miles away
    Olmsted Medical Center
    1.0 miles away
    Olmsted Medical Center Southeast
    1.0 miles away

    Pharmacies

    Walgreens
    0.6 miles away
    Hy-Vee Pharmacy
    0.8 miles away
    Hunt Drug
    0.9 miles away
    Hy-Vee HealthMarket Rx
    1.0 miles away
    Cub Pharmacy
    1.6 miles away

    Dentists

    The Dental Doctors
    0.4 miles away
    Med City Dental
    0.4 miles away
    Broadway Dental Care
    0.5 miles away
    Lakeside Dentistry
    0.7 miles away
    Zumbro View Dental
    1.1 miles away

    Parks

    Central Park
    0.0 miles away
    Rochester
    0.1 miles away
    Feith Family Statuary Park
    0.2 miles away
    Peace Plaza
    0.2 miles away
    Annenberg Plaza
    0.2 miles away

    None Found

    Shopping

    University Square
    0.2 miles away
    Soldiers Field Plaza
    0.8 miles away
    King's Row
    0.8 miles away
    Silver Lake Shopping Center
    0.8 miles away
    Northbrook Shopping Center
    1.0 miles away

    Culture

    Rochester Civic Theatre
    0.4 miles away
    Rochester Art Center
    0.5 miles away
    Oxbow Amphitheatre
    10.0 miles away

    Restaurants

    The Redwood Room
    0.1 miles away
    300 First
    0.1 miles away
    Yum! Poké Hawaiian
    0.2 miles away
    CB3 Burgers & Brew
    0.2 miles away
    Cameo
    0.2 miles away

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    Google map of Charter House

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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