Yuma Senior Living

Positive Reviews:

• Many families have expressed satisfaction with the level of care and compassion provided by the staff and care teams.
• Residents enjoy a variety of amenities and activities, including an Ice Cream Social, arts and crafts, and outdoor courtyards.
• The facility is praised for its cleanliness, security, and well-maintained environment.
• Some residents have highlighted the quality of food, particularly the chef-prepared soups, and the sense of community and safety they feel living there.
• Activities and events, such as games and social gatherings, are well-received and contribute to a vibrant community life.

Negative Reviews:

• There have been reports of unprofessional behavior by staff, including poor communication and handling of medications.
• Some families have experienced issues with the facility's management, particularly in relation to the care needs of their loved ones.
• Concerns have been raised about the facility's response to COVID-19, including delayed notifications to relatives about infected staff members and lack of timely vaccinations for residents.
• There are complaints about the facility's maintenance, including instances where residents went without necessary amenities like shower heads.
• One particularly distressing account involved a resident with Alzheimer's going missing, with the family receiving what they felt was an inadequate response from the facility.

Mixed Reviews:

• While many reviews praise the staff and management for their care and dedication, others criticize them for lack of professionalism and compassion.
• The quality of life at the facility is highly rated by some residents for its activities, meals, and accommodations, but others have had negative experiences regarding the care and safety of their loved ones.