Yellow Brick House

The Yellow Brick House has received a variety of reviews from family members of residents, highlighting the facility's clean, beautiful, and homey environment. Many have praised the attentive and caring staff, noting how quickly their loved ones felt safe, at home, and even considered the staff as family. The facility has been commended for its personalized care, especially for residents with Alzheimer's, and the efforts to create a safe environment during challenging times such as COVID-19.

Specific staff members, including Humera, Natascha, and a team of caregivers, have been acknowledged for their dedication to residents' well-being, making significant improvements to the facility, and providing peace of mind to families. Activities such as hairdressing services, piano performances, and enjoying homemade meals have been particularly appreciated, contributing to a positive living experience for residents.

However, there was a negative review mentioning rudeness from the front desk and other employees, suggesting a potential area for improvement in customer service. Despite this, the overall sentiment remains overwhelmingly positive, with many families expressing gratitude for the care provided to their loved ones and the peace of mind they have gained from choosing The Yellow Brick House.

From heartfelt thanks for the care of loved ones to specific mentions of staff members who go above and beyond, it's clear that The Yellow Brick House has made a significant impact on many families. Whether it's through providing a temporary place after a medical incident or offering a long-term home for those with dementia or Alzheimer's, the facility has been a source of comfort and care for many.