Wyndmoor Hills Rehabilitation And Nursing Center

Negative Reviews Highlight:

• Facility described as filthy, neglected, and in disrepair.
• Reports of inadequate food portions and lack of snacks and juice.
• Complaints about unresponsive staff and insufficient care, including delayed or missed medications.
• Concerns over the facility's temperature control, with reports of excessive heat and lack of heating.
• Issues with cleanliness, including reports of pests.
• Problems with infrastructure, such as malfunctioning elevators.
• Allegations of the facility prioritizing profit over patient care, particularly in relation to Medicare.

Positive Reviews Highlight:

• Some staff members, including nurses and aides, are praised for their care and dedication.
• Rehabilitation services and therapy teams receive commendation for their effectiveness and care.
• Food quality is generally appreciated when preferences are accommodated.
• Administration is noted to be attentive and engaged with both staff and residents.

Mixed Reviews Note:

• Facility has a garden area and allows for liberal visiting, which is positively viewed.
• Some reviewers acknowledge the effort of the staff under challenging conditions, such as understaffing or inadequate facilities.
• Concerns about the facility's ability to maintain its former standards of care and infrastructure.

General Observations:

• There are significant concerns about the quality of care, cleanliness, and overall management of the facility.
• While some staff members are recognized for their hard work and compassion, systemic issues seem to undermine the facility's ability to provide consistent, high-quality care.
• Prospective residents and their families are advised to consider these reviews carefully and possibly look for alternative care options.